The YUDO RIP OFF
Posted by
Diana
at
Jul 23, 2010 05:57 PM
So I got the machine at Christmas time. Actually I got the free shirt which started the clock ticking on the payment plan I chose even though the machine came 3 weeks later! I did not get the ART disk promised so I called them. I got the run around and even spoke to a supervisor that told me that disk was part of the free gift package and not part of the printer package. I watched the infomercial several times and it was not part of the free gifts! They refused to send the Art disk out. I really wanted the machine as I too have the GOCO and wanted to continue screen printing. I have paid on it for 6 months as of June, the full contract according to my agreement. They were quick to ding my credit card and even tried to ding it at the beginning of each month even thought It was the 13th before I got any part of the package.......6 months have gone by and on the 13th of each month they have charged my card religiously! It is now July and all of a sudden on the 22 I get a charge on my credit card for yet another month @ 57.00! The machine was paid in full as of June!!! I am trying to get others together that have had the same experience with this company as I have had im thinking a class action is in order, this is just ridiculous! contact me @Diamondgirl1959@charter.net if your interested in getting a complaint together. Please put YUDU in the comment section for identification. Thank you
The YUDO RIP OFF
Posted by
angela w
at
Aug 09, 2010 08:58 PM
the same exact thing happened to me, except I was paying 69.09. They charged me an extra 2 payments. I never recieved a statement from the company, so I called the number on my bank statement 888.333.4592 and the guy gave me some song and dance about the billing. But, I asked for a customer service address and I promise it took about ten minutes for him to finally give it to me. I think that the whole thing is a rip-off. The machine is only 178.00 and I have already paid over $400. Who knows they might even try to charge me again next month. I wish I would have seen your post before I purchased mine. To any one thinking about buying this product through the infomercial, buyer beware.
yudu-buyer beware
Posted by
angela
at
Aug 09, 2010 08:58 PM
I was charged much more than I agreed to pay over the phone. When I tried to contact the company, I was told that I was charge a certain amount and that the first payment was a down payment. So, what was the other extra payment for? A tip? I am still waiting on my statement from the company. I will suggest to anyone interested in the product to beware.
yudu-buyer beware
Posted by
Shayne
at
Aug 23, 2010 04:48 PM
I just got my machine and I love the product. In less than a week I have done so much. However, I had to cancel my order through the TV and buy it at Joann's. The first thing was they charged me much more than the said the first payment was going to be. Then it took over 2 weeks of waiting and I finally called to check on the status of my shipment and was told that they were doing inventory which delayed shipments and I will be shipped the next day. I called because I was expecting a tracking number to be emailed to me which I did not receive and then my account was charged a second time. (so now I am down $194.60) I called to find out the reason for the 2nd charge and I was told that the first was a hold and now they are getting ready to ship, this is the actualy charge. Apparently they still had not yet shipped the machine. I asked that it be cancelled and this was a song and dance, but finally they said the order was cancelled. I went that afternoon and bought my machine from Joann's. My recommendation would be to skip the TV and purchase it out right from a local retailer.
Buyer Beware - It is a ripoff
Posted by
Shayne
at
Aug 23, 2010 04:48 PM
At this point I am so frustrated with these TV people. It's been 3 weeks and charges of $194.60. First I was charged $97.30 when I was told $62. When I called, I was told "oops" we forgot to mention there are taxes of the entire cost of the product. OK. Two weeks later I call to followup on the status of my shipment and was told it did not ship yet because they were doing inventory and it will be shipped tomorrow and they will email me a tracking number. I asked to cancel the order and was told it was too late as the machine is about to be shipped. Two days later I noticed another charge of $97.30 on my account and called. I was told that this is the actual charge and the first was just a hold (explain that to my bank who already paid the first $97.30). I also learned that the machine still did not ship and they could not give me an estimated time to ship. At that point they offered to cancel the order but someone will have to call me back if it does not go out that evening to cancel. I got this phone call that the order was cancaled because there was a problem with my card (after charging me twice!) Anyway I went the next day and purchased the machine from my local Joann's store. Today, guess what the $194.60 is no longer on hold, both payments were made by my bank. So I called yet again....This time I am told that they did ship the machine and they can not refund my account until it is returned to the warehouse. This drama is ridicules. If you have a way to purchase the machine out right, do so and forget these TV people. and it was much cheaper at Joann's. I paid $299. Which is about $100 cheaper than TV. Everything necessary to get started was included. the free stuff the claim to be included is stuff you probably will never use. In one weekend I made 20 T'shirts, personalized bows, and socks for my daughter's cheerleading squad for camp. I love the product, but the headache from dealing with these people is not worth it!
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Nocandu
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