Health Master Blender
The Montel Williams Health Master blender is more than just your average blender or juicer. | ||||||
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Read Health Master Owner Reviews Below...
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Reviews & Store LocationsReview the infomercial product & mention if you have seen the product in stores. | ||||||
Personal tools
Blender will not turn on
Posted by
sean
at
Sep 10, 2009 12:04 PM
Did you buy it new from the maker? If so, do you have a manual or other material? If not, try the official site at http://www.myhealthmaster.com
Blender will not turn on
Posted by
Thomas Fox
at
Sep 11, 2009 06:59 AM
It sound like your blender components may not close properly and that this is the reason why it won't turn on. go to http://www.myhealthmaster.com/pdf/healthmaster_manual.pdf and download the manual. There you will find what I am referring to,.. there are little connections from lid to container and to base, etc.... if they are not completely locked or incorrectly put together your blender is a 'no' go.
I am in the process of purchasing one myself. $ 200 is only the base price. I paid $ 300 for the final purchase (+ extra power, + warranty 3 years, + shipping + expedited 7 to 10 day shipping - which by the way is all inclusive with the Vita Mix 4500 Turbo Blender at $ 359.00 with 1300 watts and 11.5 amps). Of course my bias is that I have been using Vita Mix 2 hp blenders and for over 1 year the 3 hp Vita Mix commercial one. (I was diagnosed with cancer and then changed my life style). In due course I got into the blender business because it is what I enjoy...raw food, and you name it. I have started selling my blender experience knowledge ...selling blenders and picked up also Waring blenders and Blendtec. So I have tried them all. This Health Master blender I have not tried yet. If it is even almost as good as the Vita Mix 4500, we might be onto something. I will give it a fair shot and compare it to the others and then write a review... sounds fair? I won't give you my website here because I don't want to sound like just wanting to sell. Anyway, check back later... One thing I already noticed about the company, the blender is a lead product and they make money on up-selling you to all sorts of things. Of course everybody tries to sell you more, even Vita Mix.... their rather interesting dry blade container, extra + 3 year (to 10 years) warranty. Any way... I talk to much LOL. Best Wishes Thomas Fox 801 623 3225 Bearings
Posted by
DenverAnnie
at
Sep 13, 2009 06:36 AM
How is this blender different from the Jack LaLanne blender with the same exact name, same manufacturer, but not longer on the market? Several reviews state that the bearings on the bottom go out within a few months. Has this problem been fixed?
""The Jack LaLanne Health Master 100 Blender is the revolutionary new blender with absolutely amazing features! It has the power and versatility of much ... www.amazon.com/Jack...Health-Master.../dp/B000TFE0T8 "" review: ... HOWEVER, the bearings at the bottom of the blender are completely inadequate. It never got wet from below. I was always careful about that. It still didn't take long for the bearings to become shot. Liquid started to leak through and it rusted out. Now the whole thing is entirely useless. It lasted all of about 2 months for a total of probably 40 uses. That is totally unacceptable. The bearings just can't keep up with the 150 HP electric engine. Bearings
Posted by
Thomas Fox
at
Sep 14, 2009 10:58 PM
Would you please explain, are you talking about the bearings in the blade assembly? Send me please a picture to lifestyle@123vita.com.
I am still waiting on mine so I can examine it and write my review. If you only used it for 60 days, the standard package includes a 90 warranty. Thanks Thomas lifestyle@123vita.com Bearings
Posted by
Jackie
at
Sep 18, 2009 06:59 AM
All these bad reviews are scaring me and I want to buy one does anyone have good things to say about it?
Bearings
Posted by
Carl
at
Oct 09, 2009 10:46 AM
Hi Jackie,
We just bought one & so far so good. I like the clean up too. Have had Juice man & jack L"s. We bought for juicing primarily and I liked the whole fruit or veggie option, without cutting into small parts. Have looked at Vita mix over the years also but never wanted to spend that much. Good luck, Carl / N.H. nutritional content
Posted by
Nancy
at
Nov 23, 2009 05:49 PM
I bought a Living Well Healthmaster and love it. I am wondering, though, for those on a restricted calorie diet, does using the entire fruit/veggie cause any side effects? I have digestive issues and have used my blender every day for 2 weeks but had a very upset stomach the other day and am giving this a break for a few days. Is juicing 1 apple, 2 carrots and 2 celery identical to eating these in solid form? Do I need to cut back to give my system time to adjust?
nutritional content
Posted by
dsf
at
Nov 23, 2009 08:40 PM
Fruit should be aten or drank on an empty stomach, or atleast thats what some people say. And yes eating or drinking it is all in the same form(getting all the same stuff out of it either way) :)
nutritional content
Posted by
Joe
at
Jan 25, 2010 02:32 PM
I would think the potential is there for drinking it being better than eating it depending on how well you chew the food.
nutritional content
Posted by
thefoodgewrooh
at
Jan 31, 2010 03:26 PM
JUICE is better becuase it takes less energy from ur body to break down. From a nutritional stand point it doesnt matter.
nutritional content
Posted by
Denise
at
Feb 27, 2010 07:39 PM
If you have a sensitive stomach, don't eat raw fruits or vegetables on an empty stomach! The acid build up will upset you. Eat a saltine cracker of small piece of whole wheat bread first before eating especially apples, nuts, oranges, etc. Bananas seem to be the mildest on the empty stomach.
nutritional content
Posted by
John
at
Dec 25, 2009 10:01 PM
Is juicing 1 apple, 2 carrots and 2 celery identical to eating these in solid form? The answer is no, it's not identical, because now you can drink your food too fast, instead of chewing it. Sip and swish the fruit/veggies from your blender to produce and mix-in enough saliva to digest easier in your tender stomach.
I've used the apple, carrot, celery combination to make juice and don't remember any side effects. However, I have had discomfort from juicing whole foods that didn't agree with something I ate earlier. Hope this helps. nutritional content
Posted by
blended
at
Feb 11, 2010 07:26 AM
Well, actually, what would help is you telling us what foods you were writing about that didn't agree with what you ate earlier...
nutritional content
Posted by
Chuck
at
Jan 13, 2010 10:29 PM
With the healthy fruits and vegetables you're putting in, I seriously don't think it matters because it is so healthy...and almost most are low on the G.I. *(you can almost eat as much as you want...
nutritional content
Posted by
Tony
at
Feb 07, 2010 04:51 PM
If you drink too much too fast, you get too much sugar in your stomach, which you can't process fast enough to avoid it starting to ferment, thus the bloated feeling. There are advantages to juicing with all the parts of what you're juicing, and advantages to juicing just for the pure juice, depending on what you want to accomplish. If you're on a fast or have a health problem you're trying to correct, probably pure juice better.
nutritional content
Posted by
Leo G
at
Mar 07, 2010 07:56 PM
Don't juice the same things over and over again. You can develop an allergic reaction. Switch up your juicing and you should be fine.
Bearings
Posted by
Sarah
at
Jan 12, 2010 12:47 PM
Vita Mix used to sell reconditioned machines for less than new ones. I bought one 15 years ago and it still runs great. Love it.
Juicer
Posted by
Pauline
at
Jan 24, 2010 08:00 AM
I bought the Montel Juicer about 2 months ago and it is the best thing that I ever bought. My kids are actually crying for me to make juices or sorbets from it now. I actually lost 7 pounds by eating healthier now. I have my juice in the morning with my protein and at night, I make myself a sorbet from fresh fruits instead of having desserts or chocolate.
Difference between Jacks and Montel
Posted by
MJB
at
Sep 21, 2009 12:55 PM
Supposedly Montels does not leave any pulp. But if theres any problems with these units, just return it. Buy V-8 Juice
Difference between Jacks and Montel
Posted by
Rick
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Oct 10, 2009 12:28 PM
V-8 juice is cooked and full of salt. Don't do that. I have a Healthmaster and it is great! Have had it a while, no leakage, no problems and it does the job. It is not as well built as a Vitamix but it does the job and that is why you buy it. It is not a Hummer it is just a Volkswagon but it will get you from point A to point B.
Difference between Jacks and Montel
Posted by
Joe
at
Jan 25, 2010 02:32 PM
No V8 is not a substitute. I have been using an inexpensive juicer for a while and V8 cant compare to what I make with it. I'm seriously thinking about this product because with the juicer I throw much of the vegetable away. I want to read more reviews though.
Bearings
Posted by
Scott
at
Jan 18, 2010 05:10 PM
Within a few months? Wow I have had mine blow out in 30 days. Hopefully the 60 Day Money Back Guarantee is honored or I will have a very pricey Boat Anchor on my hands. Lesson learned no more buying from an Infomercial!
Bearings
Posted by
Isaac
at
Jan 27, 2010 06:04 PM
Scott which one did you buy that went out in 30 days?
Bearings
Posted by
Cindy
at
Feb 20, 2010 08:18 PM
I have to agree...I purchased this machine, and it gave up in 21 days. Worse than that, the warranty was NEVER honored. End result..garbage can. V8 veggie and fruit juice exellent product, and point to note..the more you cook a tomato, the more lycopene you get from it. If you want a really good blender, go to a commercial appliance center and buy one there with a full one year warranty. Lesson learned. I will never again purchase from an infomercial.
Bearings
Posted by
PJ Stegman
at
Feb 18, 2010 05:31 PM
We have one of these products. We loved it when it worked. After 2 months it would not work. Wanted to see how we could exchange it. Encouraged to use reset button. It throws grease under the pitcher which I believe is the bearings. It worked for approx 4 more months now it started throwing out more grease and is not working. I have MS like Montel and need a blender like this, Would I recommend it again. Absolutely not. We have raved about it until now, even to our Inetrnal Medicine Dr.
Blender will not turn on
Posted by
Nate
at
Sep 21, 2009 07:27 AM
That was the problem (improper alignment on my part). Works great. Great machine. Thanks again.
HM vs Vita mix
Posted by
Patti
at
Oct 11, 2009 03:54 PM
Thomas, sounds like you know them all
does the vita mix do the hot soup thing? sometimes old faithful is better than new. Wondering which one I should purchase? HM vs Vita mix
Posted by
Judy
at
Jan 31, 2010 03:26 PM
I have a vita mixer and have used it for about 6 months...it does soup too. I am 100% happy with mine.
health master
Posted by
alicia edgar
at
Nov 02, 2009 09:13 AM
hello .. i was wondering if you have had a chance to use this health master blender yet? what you think of it? sounds like everyone is having problems with theirs..
should I purchase the Health Master?
Posted by
stharbor
at
Nov 30, 2009 07:15 AM
So Thomas did you purchase the Health Master yet? and if you did what do you think of it. I don't have spare change to throw away, and can't afford a $4oo. unit. But I also cant afford to purchase something for $200.that only last 2 months
should I purchase the Health Master?
Posted by
Bud
at
Feb 11, 2010 07:26 AM
The machine works great as long as they work. THis company is the most no-service company I have ever dealt with. I bought 3 for Christmas presents. One had a problem on the third use. I called them on Dec 27 and they were sending me a return label. THis is Feb 9 and I have yt to receive it.
should I purchase the Health Master?
Posted by
Frank
at
Feb 20, 2010 08:18 PM
No,just go to amazon.com type in healthmaster so,so many bad reviews.Dont chance it .I bought a blendtec it has a 1650 watt motor,used by Jamba Juice,Starbucks,Breslers,to name a few. I was actually doing something wrong and thought it was the machine,called and a had a return shipping label in 3 miniutes,I printed .But after reading the manual better I figured out what I was doing wrong.the vita mix is good also but with mine you dont have to mix anything with a stick? You just push ice cream and it starts and stops by itself.Even misssmoothie.com thinks the blendtek is better than the vitamix stay awa from Montels made in China,terrible customer service blender.They offer a 100 yearwarranty becausy theyll be gone in 5 years watch
Fair Shot on the Health master
Posted by
Cheryle McConnaughey
at
Jan 14, 2010 06:47 PM
Thomas what do you think of your health master verses the Vita Mix. I am on a elimination diet a need to drink smoothies and grind grains. I want to make a good choice.
Thanks for any input. Cheryle Fair Shot on the Health master
Posted by
George Arnold
at
Jan 23, 2010 05:09 PM
Cheryle if youre needing to grind your own flour and you need a unit to last for a long time vita-mix is your machine. You need to purchase the separate grain blender container but its more efficient and you wont have to worry about possible mixing of moist with dry which will contaminate your flour. and as it has been noted Vita-Mix does offer rebuilt units at a discount. I have had mine for 12 years with zero complaints. Do want to upgrade to the newer sleeker more powerful professional units out now though when I get the money. I ope this helps.
Fair Shot on the Health master
Posted by
Bob williams
at
Mar 09, 2010 08:10 AM
Health master is by far the worse money i have ever spent. The machine broke, we have made 20 phone calls, waited on hold,have been canceled for shipment for no reason, still waiting for a replacement after 6 weeks DO NOT BUY FROM THIS COMPANY you will get tired of dealing with them and go away (THEY HOPE).
Blender will not turn on
Posted by
Lucky Jones
at
Jan 18, 2010 05:30 AM
Howcould you makea 2 pagecomment about something you have hot even tryed yet? BONK
Blender will not turn on
Posted by
Anonymous User
at
Sep 26, 2009 06:09 PM
Just wanted to remind you to make sure it's inserted correctly and the lid is locked in place or it won't turn on... it's their safety measure.
Blender will not turn on
Posted by
Karen
at
Sep 28, 2009 12:21 PM
I've tried everything and can't this blender to work! Well, I bought the Health Master just a few weeks ago and have used it only a few times so far but I've had trouble with it from the start! I first read the manuals and watched the DVD that came with it so I was sure not to do anything wrong. I tried to make the cashew butter and finally got it made but not after the blender shut off on me numerous times! Then I made a smoothie and the same thing happened. I am now in the process of making a soup but not actually using the heating part (I actually made the soup on the stove and now all I want to do is blend it) and the stupid thing turns on and then back off right away! I'm getting really fed up and am going to call the company as soon as I submit this. If I had it to do over again I would not have purchased this item. I would have put more money into a Vita-mix!
Blender will not turn on
Posted by
Anita
at
Oct 02, 2009 05:00 PM
I had the same problem. I received mines a week ago. It was supposedly the one that was capable of being used in a resturant. It worked once. The second time I used it, it started to smoke. It took another week for them to send me a return label. Now I'm waiting to get my money back.
Blender will not turn on
Posted by
Anonymous User
at
Dec 30, 2009 03:13 PM
I bought three of the the Health Master and recieved them just one was new and two were refurbished. they told me there were to have the same warrenty two of the machines were gifts one person called and said that the machine was smoking very bad nand all most set the sprinklers off on the house and the other said it just did not work. i have been calling for two days and in eight times i have been hung up on six and have been told to call back later just who do i contact for information
customer service
Posted by
Anonymous User
at
Jan 14, 2010 08:52 AM
I feel for you deeply. I don't think they will post my coment so I thought there might be help for both of us. the only customer service number available, and the only nomber the the women from the telemarket give out, now is not a working number. when i told them the problem, I was contnually referred to that nimber that I told them does not work. We were also hung up on 3 times. What are we gonna do, it's not like we have a bank roll like montel.
good luck darcy, earlybirdhauling@comcast,net Blender will not turn on
Posted by
Jessica Hamrick
at
Sep 29, 2009 02:04 PM
I thought mine was not working either but you have to follow the instructions exactly or it won't come for safety reasons.
Blender will not turn on
Posted by
Anita
at
Oct 02, 2009 05:00 PM
I'm not sure where you are located but I called the customer service number on the website. They gave me a return authorization number and I shipped it back to them via UPS (my own label), so I could track when they receive it.
Blender will not turn on
Posted by
Ann G.
at
Oct 09, 2009 10:46 AM
I thought I broke it, but that was not the case, I had just wash the lid and due to all the soap I moved the rubber liner up a bit so the lid did not lock correctly, so the machine would not turn on. the rubber liner needs to be even with the edge of the lid then make sure the safety arrows line up. I used the blender to make pear and apple sauce and I had the machine on 7 the power was enough to move the lid a hair so no power. It has never happen again and I don't think any thing is wrong with the machine I just had heavy fruit maybe or one apple too many.
Blender will not turn on
Posted by
Anonymous User
at
Oct 14, 2009 06:05 PM
You probably need to line up the base and top so the blender will work. There are a couple of arrows on the base and the lid that must be in line before the blender will operate. Try it!
Blender will not turn on
Posted by
suzy
at
Nov 14, 2009 12:45 PM
I do not own one of these, would like to, but in all the reading I have done on it it says you have to have the blender canister placed in the base perfectly and the lid as well placed perfectly or it will not turn on, I also read that those 2 things are hard to do and take some doing, so I would check and see if you have done those things properly
Blender will not turn on
Posted by
ang7440
at
Nov 25, 2009 03:41 PM
did you call the tech's for service. I did. They walked me through a process and I haven't had a problem since. It seemed a little foolish to me to have to go through it, but hey it worked. I think this is a great unit and I love it.
Blender will not turn on
Posted by
may
at
Dec 19, 2009 10:53 PM
call their customer service number to claim an exchange. If I am not mistaken the machine is life warranty.1-800-637-5155
Blender will not turn on
Posted by
Karen
at
Jan 05, 2010 03:13 PM
I had trouble with the first one I bought. It would turn on but then turn off automatically with no known reason so I returned it and they sent me another one. I received it just before the holidays so I set it aside until yesterday when I turned it on and nothing happened!!!!!!! It won't turn on at all. I've tried everything. So I've been calling the company number on the back of the book but they have a recording saying that are too busy to take the call and to call back at another time. I've been trying to call for 2 days now. I'm so upset about this that I don't want anything to do with this machine! I want to return it if I can ever get through to the company!
Blender will not turn on
Posted by
Kara
at
Jan 10, 2010 06:05 PM
Last week,I received Montel's "Living Well Health Master" as a birthday gift from my brother. I've made two items from the recipe books thus far,the blueberry smoothie and the balsamic vinaigrette. They both came out great and were delicious. The machine does its job; if everything is not properly aligned, it will not turn on. I would suggest re-checking the alignment of the interlocking parts.
Blender will not turn on
Posted by
Angel
at
Jan 18, 2010 05:30 AM
Mine did the same , however i pushed that reset button then reread all instructions...you HAVE to make certain all pieces are on the little lock emblem........safty feature..then press start
Blender will not turn on
Posted by
Anonymous User
at
Jan 21, 2010 06:05 PM
Make sure your lid is locked in place! Also, the bottom must be locked in place. If either one is not it will not even light up...
Blender will not turn on
Posted by
marie
at
Jan 29, 2010 09:02 AM
this blender has safety features where you have to turn the pitcher to lock in and correspondingly turn and lock the lid before it will turn on. I initially thought mine would not work until I read the instructions and caught on to the safety features. Perhaps this may be your problem? I love mine!
Blender will not turn on
Posted by
Ken Daniels
at
Feb 07, 2010 04:51 PM
I would send it back to the manufactor somewhere in the papers that came with the machine there should be an address and hopefully a tolefree phone number.If not I would attempt to get in touch with whichever tv channel Montel is on or if that doesnot work look for Silva Brown`s book to see if thereis a way to contact her.It is my understanding they are lifelong friends.If this still doesnot work report this to your towns bba and also the manufactor
Blender will not turn on
Posted by
Anonymous User
at
Feb 11, 2010 07:26 AM
The machine has two safety devices. The blender needs to placed on the base securely. Also, the lid needs to be locked for the machine to work. Refer to the manual's trobleshooting section.
Health Master availibility for Canadians
Posted by
Gisela Rentmeister
at
Sep 30, 2009 06:34 AM
Hello,
I tried to purchase your Health Master, and had to at the last order page discover that it is not available for Canadian customers. When will Canadians be able to order your Health Master online ? Thank you. Gisela Rentmeister Montel Health Master Blender
Posted by
Seth
at
Oct 04, 2009 05:47 PM
I had the product for a month. The only complaint that I have is that it's too loud. The company disclosed that it would create a loud but smooth noise, but my unit wasn't smooth after two weeks of usage. Therefore, I'd returned it for repairs. Hopefully they can eraticate the problem. Because overall, I like the product and like to have it back soonest. It makes great smoothies and recipes on the menues provided. Athough, I did not try the the peanut butter yet. Hope this helps.
Seth Jacksonville FL Montel Health Master Blender
Posted by
Nelly
at
Dec 05, 2009 01:40 PM
I have the same problem with mine but, I was not sure if this was normal, I am glad that I found your review.
Please let us know if they fix the problem because I am planning to send it back for repairs too. Chino, CA. 1255093500
Posted by
Anonymous User
at
Oct 09, 2009 10:46 AM
I JUST RECEIVED MY BLENDER AND HAVE NOT OPENED THE BOX YET. MAYBE I SHOULD'NT?
1255093500
Posted by
Rick
at
Oct 10, 2009 12:28 PM
Go ahead. You will like what you find IF you don't expect a Hummer - it's just a Volkswagon.
1255093500
Posted by
Quarterbeck
at
Nov 01, 2009 09:39 AM
Some reviews are planted by competitors to put down a product.
1255093500
Posted by
Pinky
at
Nov 04, 2009 07:13 AM
I want to order a health master on line. Can some one please let me know the process?
1255093500
Posted by
Karen
at
Jan 05, 2010 03:13 PM
Well, I am NOT a competitor and I've posted two complaints on this item. I am totally disappointed in this item and wish I hadn't bought it from the beginning! This is my second one as I returned the first one to have it replaced because of it constantly shutting off on me for no good reason. Now that I've received the second one it won't even turn on!!!! YES, I've read the manual and watched the DVD, etc. and have made sure that I've done everything right so this is not a problem caused because I don't know what I'm doing or doing something wrong! I hate this machine!!!!!!!!!!!!!
glad I'm reading
Posted by
Melissa
at
Jan 18, 2010 05:30 AM
I am not a competitor either and I'm glad I'm reading these reviews. I watched the infomercial a few times and was tempted, but then saw the Vita-Mix on QVC and decided to get that instead. I seriously took it out of the box, washed it, spent maybe 10 minutes on the directions and whipped up a green smoothie right away. I've used it every day (sometimes twice) since and absolutely love it. It was expensive but after reading these reviews I think it was worth it, so I'll keep it past the 30 day trial offered
1255093500
Posted by
ang7440
at
Nov 25, 2009 03:41 PM
you should. it is a great unit. if it doesnt start up which mine didnt. call them. you have to push the reset button on the bottom, then put the jug on, then the cap. it worked after they walked me through it. Seemed silly, but it worked
1255093500
Posted by
Giovanna
at
Jan 14, 2010 11:10 AM
I bought Health Master 3 months ago and is liking, there is no guarantee if a buy another pitcher ( since the guarantee is only for 3 months)that is going to be good. Returned if you can.
To Buy a new one
Posted by
Pinky
at
Nov 04, 2009 07:13 AM
I'm planning to buy a new Health-master. Can you tell me the process to order it online? When I saw the commercial on TV, it was very impressive and I was desperate buying it, but now am lil bit in delusion. Let me make a try as it has a 60 day return option :)if I donot like it.
To Buy a new one
Posted by
Ken
at
Nov 06, 2009 05:34 AM
After reading all of the reviews here as well as other places that my Google search returned I think I am going to invest my money into a Vita-Mix 5200. They have been around for 85 years and have a very good reputation. I can not waste a bunch of time on a product that may or may not last past the first month.
Cost Comparison
Posted by
Jessey
at
Nov 09, 2009 02:05 PM
I too was thinking about buying a Health Master. I found this site helpful in learning what to expect. There's also been some mention of Vita-Mix here. Does anyone know the cost comparison?
Cost Comparison
Posted by
Grace
at
Nov 30, 2009 09:31 PM
About $140 more for Vita-Mix but it's worth it.
To Buy a new one
Posted by
Grace
at
Nov 30, 2009 09:31 PM
I was just about to purchase a HealthMaster when I thought I should check out the reviews and I'm glad I did...My sis has a Vita-Mix purchased from Sams Club and for 3 yrs now,never had one problem and uses it 3-4 times a day making all kind of stuff...I wasn't going to pay over $400 for it like she did,but reading all this reviews ,I think I'll pass the HealthMaster and invest in something that will last and don't have to deal with the shiping proces ider...I guess I'm going to Sams Club...
To Buy a new one
Posted by
Mitvah
at
Jan 01, 2010 07:10 AM
Grace,Does the Vitamix work well for making breads and ice cream? Do they have the Vitamix super 5200 @ Sam's club? I too think it maybe wiser to put out the extra cash for the superior product that seems to be tried and true.
To Buy a new one
Posted by
sean
at
Jan 01, 2010 07:13 AM
My Vitamix is about 25+ years old. I inherited it from my parents. They made bread with it but I have not. Never tried ice cream
To Buy a new one
Posted by
Rose
at
Jan 25, 2010 02:32 PM
I bought one it worked good for about a month. Then the pitcher started to leak. Called the coustmer service 1-3-10. The the motor stopped have been calling for shippig lable. No lable asked for supervisor they will call back. Your lable is in the mail. Well it is now 1-24-10. No call no lable I called chanel 6 consumer help line on Friday . I wonder if Montel knows the problems with this unit. Also I was hung up on by one of the coustmer service reps. I don't want this unit just my money $289.10 Just think twice. I liked what it did but now it is in the box it does not work. I felt good because it was from Montel that why I bought it.
Bad Blender
Posted by
R. Smith
at
Nov 14, 2009 12:45 PM
Our Healthmaster blender is just out of warranty and is slinging brown rusty looking water out of the lower blender pitcher. I am fairly certain that the shaft or bearings are corroding already. Healthmaster said this is normal lubrication and only sell me a new picture for $49.00. Poor customer relations and poor engineering.
Bad Blender
Posted by
Jan
at
Nov 20, 2009 12:04 PM
I received my HealthMaster on 8/11/09 and I absolutely loved this machine and was using it every day. On 11/13/09 it started leaking this brown liquid. I guess since its out of warrenty I have no choice but to run it until I can't run it anymore, then invest in a VitaMix. I should have checked out consumer reporst before I bought this thing. They don't even mention the HealthMaster, but the VitaMix is the highest rated on their list.
Omega 8005/8006 Juicer
Posted by
Bill Berry
at
Nov 22, 2009 08:39 AM
When they talk about juicers they're only talking about centrifugal style which spin at very high speeds and sound like a jet engine in your kitchen. I did the homework & research online and bought an Omega 8005 (Chrome) Juicer with a single auger and what makes the VitaMix and Healthmaster different than the Omega auger style juicers is fiber. By throwing the whole fruit in the mixers everything is used. Personally, I reincorporate the pulp into my recipes, but the beauty about the juice is it is exactly the same as the mixers; everything is live. One thing I caught in the infomercial are the soups; if heated through friction created the live enzymes & phyto-nutrients are just as dead. Auger style; twin gear juicers are excellent for their quality of juice and with their other attachments are pretty darn good at sorbet, nut butter and pasta and as expensive as the HealthMaster. It is important to delineate a juicer from a mixer; both have benefits and while I strongly advocate fiber in the diet; fresh juice is an excellent way to get the needed nutrition directly into the bloodstream. When I drink a glass of fresh grapefruit juice, I don't want to be compelled to eat it with a spoon or a fork. I'm not implying the mixer doesn't have a place in the kitchen, but how many times was ice and water added to the mixer?
Bad Blender
Posted by
very bad blender
at
Nov 23, 2009 08:23 AM
I received my health master in June, i've only used it 8 times, and in September the motor went out. It won't even turn on, yes it was aligned properly I was actually using it when it stopped working. I had the warranty so now its the end of November and I am still waiting on the bottom part of this blender. If I could do it again this would not be the machine to buy.
Bad Blender
Posted by
Kate
at
Jan 04, 2010 02:29 PM
i just am waiting for my HealthMaster to come in the mail.. kinda nervous now.. is yours still working jan? id love to know, otherwise i think i may just return it and get my money back. I dont want to spend $250 on a blender that is going to be leaking..
Bad Blender
Posted by
Giovanna
at
Jan 14, 2010 11:10 AM
That exactly happened to me. I just hated They want me to buy a new pitcher.
Bad HealthMaster
Posted by
Pam
at
Feb 04, 2010 01:30 PM
I am just under the 90 day warranty and it is throwing out brown liquid from the bottom of the picture too. Love the blender but this sucks.
master blender
Posted by
tina max
at
Nov 23, 2009 08:23 AM
I was disappointed with the above. Mine wouldn't turn on either, because the cap was not aligned properly. It is difficult to open and close and to align properly. It is also overpriced, why not just buy a regular blender for half the price. It is also very noisy and when you call to order, they try and convince you to buy half the planet.
master blender
Posted by
david
at
Nov 24, 2009 10:39 PM
I know it can be costly but buy a vm 5200 you can always remove the pulp, over the past years (more than 60) I have purchased many similar products and they all fall short waaaay short
master blender
Posted by
virginia, mn
at
Jan 30, 2010 08:20 AM
I saw the infomercial and for weeks have been saving to purchase it, though shopping around for the best price, found this website and now that I have read all the reviews, I think i'll stick to reading books on eating healthier vs. spending money on something that may or may not work with crappy customer service and the thought that I may be throwing my money down the drain. I thank all of you for your honesty, you have saved me from making a huge mistake.
dissatisfied customer
Posted by
Carl Williams
at
Dec 05, 2009 06:02 PM
I viewed your informerial and advertisement on TV and it is misleading and you build the product up to be more than what it is, which is misrepresentation. To began with I order two healthmasters and the second one was suppose to be for half price.
The first time I spoke with one of your representative I informed her I expected two new healthmasters and she told me they both would be new. I asked her why would they use the word refurbish if they both were new. The representative for Montel Health Master assured me that they both were new and she would inform the company about using the word refurbish, because it was deceiving. The second time I called customer serive and I asked where were the juicer that was I was suppose to received as advertised by Montel Williams about the first few callers would received a free juicer included with the purchase of the Wealthmaster, which enticed me to purchase the product in the first place. I attempted to make some juice with the Montel healthmster and it did not make the jucie, it puree the fruits but didn't come even close to what a normal jucice consistency would be. One reason is because it don't separate the pulp from the liquid. Now I understan why Montel offered the free juicer for the first 100 or whaever the number was now, however, when I received the Montel Healtmater the jucier I didn't received so I called the and inquired about the juicer and at first the representa-tive try to claim their were no offer of a free juicer, but I explained that I had copy of the advertisement and/or informerial the representative then stated I would receive the juicer within 25 days. This is deceiptive advertisment and deceiving the public and Montel Williams should known. I am also having problems with the refurbish Montel health Master the top is hard to lock and it sound different from the new. I also would like to know what is the warranty on this product Montel alleged he was giving sixty (60) days if that is true I would like to know. Dissatisfied Customer Carl Williams would inform the company about using the word refurbish. I called back the next day approximately,D other
Posted by
Lee Wilson
at
Dec 06, 2009 03:39 PM
Look at the bottom of the blender if it is made in china then it is crap. Yes there is a bearing in the bottom of the blade. These are special high speed bearings that use a high temp high rpm lube.The blade and bearing should be made of a high grade stainless steel. I have seen some blenders get very hot and boil the lube out of the bearing, that is when the blender will start to make a terrible noise.
dissatisfied customer
Posted by
P Joseph
at
Dec 30, 2009 06:50 PM
Reply to Carl,
Use the dictionary brother to edit your article before submitting it. dissatisfied customer
Posted by
mla
at
Feb 18, 2010 05:31 PM
judy -- um...did you mean "you're rude?" looks like you should use the dictionary, too--prior to submitting... :o(
consumer
Posted by
Sheldons89
at
Mar 09, 2010 08:10 AM
I was going to buy this I even got into an arguement with my husband cause I sick of those $20 blenders $10 juicers I seen the infomershal and thought wow Montel is backing up great its got to be a good product thanks to these reviews I now know other wise and jus hope tomarrow when I talk to hubby its not to late. after all if Im going to constantly replace this thing I rather replace a $20 or $10 item then dang near a $300 item WHAT THEY THINK WE ARE MADE OF MONEY HAVE THEY HEARD WE ARE IN A RESETION ANYONE WHO WOULD SELL A PIECE OF JUNK IS A CRUCK ANYONE WHO WOULD SELL IT FOR THAT KIND OF MONEY IS A DIRTY CROCK SO ARE THE PEOPLE THAT STAND BEHIND THEM BY THE WAY MONTEL KNOWS. HE IN SHOW BIZ HE DONT CARE ABOUT US ANYMORE IF HE REAL EVER DID.
re: living well healthmaster
Posted by
Cathy
at
Dec 12, 2009 05:17 PM
Just recvd mine and was looking forward to using it. However I decided to look up consumer reports on unit which I should have done prior to purchasing. I see lots of complaints about bearings, and noise but what concerns me the most and why I am returning the unit is that the plastic container is made from Plastic Resin Code #7 which is plastic combinations- may contain some relatively safe plastics but also may contain polycarbonates (hormone disrupters),or unique or uncommon plastic formulations. This might be particularly troublesome when making hot liquids in unit. #7 plastics are the hardest plastics to recycle and are seldom collected. This information available under Resin ID Codes for Plastics online. Since I want to eat healthy as well as live healthy I have decided to return unit. RA was obtained by calling customer service. UPS fees for return will be on me but lesson learned in doing more research upfront before buying.
Junk-Master
Posted by
J. Wojcik
at
Dec 12, 2009 05:17 PM
Please don't be a fool like I was and buy Montels Healthmaster. It wore out the same time the warranty ran out! The brearings in the blender burned out which in-turn caused the motor to strip-out the gear union! And now they are charging me $50+ for shipping to replace it. Oh yeah,...They dis-connected the phone on me the 3 times I asked to speak to a supevisor. I also never got a return call from a supervisor as promised! Please save yourself much aggravation. Spend a couple extra bucks for the Vita-Mix!
Junk-Master
Posted by
Gray
at
Dec 15, 2009 05:10 PM
Something is fishy when they offer a stupid 100-year warranty on the motor, but the rest of the machine has a warranty of just a few months. Another thing that makes me mad is that Montel says that no other machine will do what his Healthmaster will do. He is outright lying, since he used to recommend the Vitamix. There is nothing the Healthmaster will do that the Vitamix will not. You're a liar, Montel.
Junk-Master
Posted by
mike viehl
at
Jan 03, 2010 08:12 PM
amen,i too had same problem,these people are crooks
montel should be ashamed this machine sucks no help from cust se3rvice i called a week before my warranty and said it was leaking some oil,they assured me it was normal and not to worry,2 weeks later it was gushing the juice,i called and they refused to honor warranty i would spit in montels face if i ever saw him Vita mix
Posted by
Anonymous User
at
Dec 21, 2009 08:14 AM
I am going to be honest. I work as a rep for vit mix. I owned one about a year before I worked for the comany and love it. I have bought all my family members one since then. When it comes to the blend tec I will be honest and say that is the closest you can get to the real thing. However the digital buttons wear out quicker than the manual functions of a vita mix. When it comes to the health master I will say that I have never used it. What I will say is that if Jack Lelane couldn't sell it with his reputation, and until a year ago montel promoted the vita mix on his show and swore by it, and his md that is on his infomercial used to swear by the vita mix. You just have to wonder.
healthmaster drive gear
Posted by
john
at
Dec 30, 2009 09:48 PM
Just received my unit. Everything looked ok but when I was going to place the pitcher onto the base I noticed that the round gear that the pitcher engages on the base that spins, was not very secure. It flops from one side to another, it does spin, but it has alot of side to side movement (floppy). Is this normal? I don't think so, because a high horsepower and high rpm device should be solid and not flop around. Any feedback is welcomed.
Thank you HeathMaster Motor Blow Up
Posted by
Deborah Melnick
at
Jan 03, 2010 05:15 PM
After using the HealthMaster on about the 6th time since purchasing in August 2009, the motor suddenly began smoking and the machine turned itself off. After waiting a while, tried the reset button to no avail. It is finished. Customer service recording plays ads, explains long wait time, then hangs up. No alternate company contact for a required "return authorization" exists. Stuck with a $300 mistake? What about the 100 year motor warranty? Can anyone help? Certainly do NOT recommend anyone purchase anything on the montelwilliams website until customer service and product warranty claims are fulfilled!!
Service-Can't get anyone to answer paid calls to them
Posted by
Elaine Barta
at
Jan 04, 2010 02:29 PM
I have been trying to call for information on returns and no one will answer the phone. They put you on hold and say they are busy. They make you wait for about 15 minutes and then say, "Sorry we are busy, please place your call later." And hang up on you. Business hours say Monday to Friday, 8AM to 9PM, EST and Saturday and Sunday, 9AM to 5PM. Please man the phones so I can resolve my issues with you. Actually let me talk to a representative instead of hanging up in 2 to 3 minutes...
Living Well Healthmaster
Posted by
Smoothiemaker
at
Jan 05, 2010 03:13 PM
I have never posted a review on anything before but now I feel compelled. I purchased my Montel Living Well Healthmaster less that 4 weeks ago. I was excited to get it and decided that the cost of my smoothie habit outweighed the cost of this "emulsifier". The first thing was the ordering process, the first rep sounded like she was drunk. She got all of my order info and when I questioned the fact that the offer I saw was for the 18 HP Professional model not the 17 HP she put me on hold for 35 min then hung up. The next day I called back and the gentleman was very nice, I even got the extended warranty. It arrived...It's huge, I was disappointed by the cheap plastic pitcher, you would think it would be glass for the amount it cost, but I thought I could get over that. The next issue was that from the first day of use it leaked some kind of oil from the top of the base, I thought it was just because it was new but it got worse with each use. Only used it 1 time every other day. The noise factor was horrible. It was so loud that you could hear it in the front yard, and my house is not small. I had to turn it on then take the dog out for the 3 minutes it ran. I know they advertise that it has the same power as a small boat but this thing sounds like a noisy generator or airplane (not kidding, I'm from Florida and my hurricane generator is not this loud). Then...the smoke started! I only make fruit smoothies (with a little baby spinach hidden). Thought the smoothies were great. At first a little motor smell, thought it was because it was new factory odor. Then at my first demo I gave to my friend after bragging on how great the smoothies were it started smoking. We are talking 3 weeks of light use. It caught on fire and we had to put it on the patio and open up all the doors and turn the fans on! So then I called customer service.... I was politely informed that I would have to wait 5-7 days for a UPS label to arrive by snail mail, then package and return the original unit. Once they received it they would send me a replacement back (approximately a 3 week process). I was told that perhaps it was a defective unit but this is a frequent issue. I let the young man know that waiting 3 weeks for another unit was poor customer service. He explained that thats just how the company does it. After telling him it makes me just want to get a refund, I was told that I was more than welcome to request one. (This was a polite customer service call on both our parts, he was just doing his job.) So I asked for the supervisor...... and was put on hold......Not available and will call me back.....No call back (oh and it was not lunchtime!) I love the idea of making smoothies at home, didn't even get to try that whole apple trick! I think I will be looking for another product. This is a poor product with inferior materials for what it cost and the customer service is horrible. Still waiting on that call
Living Well Healthmaster
Posted by
Gerri
at
Mar 07, 2010 07:56 PM
I was going to purchase the Health Master Blender, but I wanted to read the reviews. I am so glad I did. I have been comtemplating purchasing this product for about a week. Now that I have seen all of the negative reviews and horror stories, no thanks. I am looking into another product that blends everything with no pulp left behind. My sister has a Health Master with no problems, but I am not taking a chance, all of these bad reports out weighs her report. Thank you for all of the reviews, it saved me from going through the battle. I hope everyone problem will be resolved.
Health Master disaster
Posted by
Sarah
at
Jan 08, 2010 05:20 PM
I was so excited as was the whole family. Yes it is extremely loud. But Loved the juice I made. But mine too oosed brown stuff and the shaft went out on it. Now I can't get a hold of anyone to send it back. I just want it gone now. I will find something else somewhere. Not sure what to get but it would have to be better than this thing. I trusted Montels product because of who he was. Sure wish it had worked out better because I lost 10pds in 1 and a half months. How do you send it back can anyone tell me. Thank you
Scared I just ordered Montell Health Master
Posted by
KP
at
Jan 09, 2010 09:09 AM
I just phone ordered (Jan 9, 2010)a standard Health Master emulsifier with 3 year extended warranty after watching Montell Williams show but before checking the Internet - an error on my part. Promotion by Montell Williams was a big influence.
Having read these reviews I am not only apprehensive about the functioning of the machine but also my being able to return it without hassle within in the 60 days - if I decide to return it. I definitely do not want to have to play with ANY machine to get it to function and the apparent rusting problem also adds to my apprehension. I will update my post but do not expect to receive the Health Master unit for several weeks. I just thought of another scarey something: does the several weeks delivery time reduce the 60 day return time? Thanks for posting reviews. Scared I just ordered Montell Health Master
Posted by
Richard
at
Jan 11, 2010 01:50 PM
Recommend you cancel your order! the machine and service are not worth the price you pay. My machine almost caught fire and I have been trying for 2 months to return it.. Even with the extended warranty. The customer service folks will give you all the right answers but never follow through.
Good luck! Scared I just ordered Montell Health Master
Posted by
Joyce
at
Jan 11, 2010 06:44 PM
I tried calling to cancel my order and could not get through to a live person, I followed all the prompts then got hung up on! This happened 4 to 5 times. I called my credit card co. and was told I have to wait for the charge to actually post then I can dispute it. What a hassle! I will NEVER order off t.v. again.
Just ordered/tried to cancel/will dispute CC
Posted by
MCR
at
Feb 13, 2010 07:18 PM
I saw the last half of the infomercial and bought two this morning assuming I could trust Montel who BTW was on Oprah sniveling about all his suffering and pain and for him to have the nerve to sell an inferior product to people many of whom are sick as well just leaves me totally cold and cynical. I'm not even sure the order went through as the woman hung up before my questions were finished but she already had my Credit card number.
There is a legal right of 72 hours to cancel anything in Florida. When I called back, they said to call Sunday so after reading all these reviews and all the problems with smoke, leaks, fires, etc. too many red flags and I'm tired of being suckered into promise the world infomercials. I had a VegiMix about 30 years ago but I don't remember that it would totally liquify everything. I recall that it was difficult to use so I ended up selling it as I didn't use it that much and I thought I would just juice in my Champion Juicer. I have a 700 watt Oster blender $50 from Target that liquifies just about everything from apples to spinich, ginger, just fine. BTW, JFUI, the infra red Turbo Oven is all that they claim and both me and my friend are VERY HAPPY with that product. HealthMaster Hazard
Posted by
Richard Deadman
at
Jan 11, 2010 01:50 PM
My HealthMaster almost caught fire!!! The first time I went to use it, having follwed all the instructions, I switched it on, sparks flew, smoke was emitted with a strong smell of burning rubber!
I have contacted the Customer Casre service 9 times to date, requesting a prepaid return label for this overly priced piece of junk! My recommendation - DO NOT PURCHASE this product.. Defective product
Posted by
Erica
at
Jan 14, 2010 07:33 AM
I'm trying to return the blender and get m money back. The product is substandard and the Customer Service Department is extremely rude. How can they stay in business is beyond me. Never again.
health master
Posted by
darcy
at
Jan 14, 2010 08:00 AM
Ijust finshed spending over250.00 dollars and when i was done the sales person politely told me she transferring to a haelth care adviser,OOPS, the phone hung up. I called the customer care phone number that was given to me and Hello,THIS IS NOT A WORKING NUMBR.
when i called the number I ordered the health master, iwas referred back to the numbe that was NOT A WORKING NUMBER. I than told her the problemand she told me to call that number anyway. I asked for a superviser, I had to call the not a working number. I asked for a copy of the recorded order,again, I was refered to NOT A WORKING NUMBER. you get the idea. this same and only number is also on thier web site. I need HELPPPPPPP. my husband is pissed. what do i so. earlybirdhauling@comcast.net Montel's Blender
Posted by
Fred Swain
at
Jan 16, 2010 01:03 PM
Don’t waste your money. Words cannot express my dissatisfaction with the equipment I purchased and I am even more disappointed with the customer services provided. I purchased the Blender in August of 2009. I receive it about a week later. January 2010 the motor stopped working. While bending vegetables the motor started smoking and I immediately turned the unit off and unplugged it and emptied the contents. Waited several hours and tried to use the unit again it would not work. I used my unit a total of 15 times since I received it in August. I paid extra for all the bells and whistles only to be disappointed after using it a few times. Talking to Customer services was very frustrating and my only option is to return it at my expense and send 30 dollars with the broken unit so that a new unit can be sent back to me. If I had it to do all over I would buy a very good commercial grade blender from a store that would honor my return with no cost. I trusted Montel and this product and I was let down. I rarely buy thing off TV or the Net but my faith in Montel proved to be the wrong decision.
Thanks Fred Swain frederickswain@gmail.com Montel's Blender
Posted by
Jamie
at
Jan 18, 2010 05:30 AM
I have been thinking about ordering a HealthMaster, and have been so excited about the possiblity of getting something to help my family begin to have healthy foods. However, I just finished reading all of the comments about HealthMaster, and have almost decided not to buy one. My friend (in another state) has one. She has used hers every 2 or 3 days for the past month or so, and she has not had any problem with it. I don't want to spend money on something that will (sooner than later) cause trouble for me. What is the difference between HealthMaster and Vita Mix? Do they have the same health benefits? Has anyone had any remarkable health reports (changes) from using these blenders? I would appreciate your help with this.
Montel's Blender
Posted by
Tony
at
Feb 07, 2010 04:51 PM
I've had my vitamix for about 14 years, no problems - did have to replace the blade assembly once, and the coupling device (only a problem if you start the vitamix on high speed - now I start on slower speed and no problem there). Make a smoothie every day (with sesame seeds, almonds, apple, dates, etc.), as well as occasionally grinding grains for flour for pancakes (takes 60 seconds for that). About the only thing I know of that it won't blend (just as well) are date pits.
I have made juices with the vitamix, but it is a bit messy taking the pulp out. But it can be done. Unethical business practices
Posted by
Anonymous User
at
Jan 18, 2010 11:25 AM
I order the healthmaster blender thru the TV informercial. I chose the 4 payment. To my ammazement the billing department not only charged me the full payment of $239.94, they charge another $124.96 preautorization that was never disclosed in the explanation and confirmation of the financial transaction. Upon inquiry of the error and mis-inform charges. I was told that they can preauthorize my checking account and not disclose the transaction nor cost. This is unethical and I cancel my order. They need to be reported to what ever governing authority that monitors business practices of this sort. The billing department of Healthmaster of Montel Williams must think that the general public is gullible and stupid and they can do anything they desire as it pertains to charging your account for this blender. Word to the wise, DO NOT buy your blender over the telephone and make sure you get in writing all charges that may be charge to your account in processing the transaction.
Unethical business practices
Posted by
Gerald S.
at
Jan 18, 2010 11:25 AM
I order the healthmaster blender thru the TV informercial. I chose the 4 payment. To my ammazement the billing department not only charged me the full payment of $239.94, they charge another $124.96 preautorization that was never disclosed in the explanation and confirmation of the financial transaction. Upon inquiry of the error and mis-inform charges. I was told that they can preauthorize my checking account and not disclose the transaction nor cost. This is unethical and I cancel my order. They need to be reported to what ever governing authority that monitors business practices of this sort. The billing department of Healthmaster of Montel Williams must think that the general public is gullible and stupid and they can do anything they desire as it pertains to charging your account for this blender. Word to the wise, DO NOT buy your blender over the telephone and make sure you get in writing all charges that may be charge to your account in processing the transaction.
Unethical business practices
Posted by
Yasmin B
at
Jan 27, 2010 06:04 PM
I bought the HealthMaster and I am so disappointed, first of all I was charged for four payments and was told it was reduced to three payments. No sooner the last payment was made it stopped working. Customer Services agents are rude and unprofessional, Montel should be ashamed of himself selling this product that smokes so much that makes you want to call the fire department. Of course now you can't get your money back and they are surely going to send a refurbushed unit. Montel, I am calling Better Business Bureau and report this type of business practice. Is this the way you exploit people to get rich?
Healthmaster
Posted by
Anonymous User
at
Jan 22, 2010 06:29 AM
I was super excited about getting this healthmaster so I called in and they dropped the price to only 4 payments of $39.00 and only $19.99 Shipping & Handling. Then to my surprise, the agent dropped the price to 4 payments of $33.99!! Great deal right?? Well since I felt really pressured I told the agent to call me back in five minutes which she agreed to. Non even a minute went by when a different agent called me and I told her I was offered the $33.99 deal and she told me "That's the price for a REFURBISHED device, not a new one. The agent must of forgotten to tell you that." I was pissed that they would lie to me about it in the first place and did not place my order after all! It's like going to buy a NEW car and after you sign all the papers, the dealer gives you a USED car and says, "OOPS, I forgot to tell you it was a used car."
Im glad I came on here before I orderd
Posted by
Mayra
at
Jan 23, 2010 05:09 PM
I was really looking forward to ordering Montel's Health Master, But I always like reading reviews on everything I buy online so I got the answers I needed. Sorry for those of you that already bought it and are not happy.
Shipping
Posted by
Evon Cooper
at
Jan 23, 2010 05:09 PM
I was excited about the infomercial and hastily ordered one for my smoothie shop. However, I had to refuse the order because they are not for commercial use. I called back one half hour after ordering and they would not allow me to cancel. They said I had to call the next day. I forgot and tried 2 days after and it was already shipped out. I had to wait for it to arrive, then refuse it. When I refused I was charged a whopping $59.97 shipping charge.
complaint
Posted by
Harold Holland
at
Jan 24, 2010 08:00 AM
I ordered and cancelled at the same time, whomever is selling this product would make twice as much money if they knew how to package it. You do not see a product on TV implying that is is so great then when one calls up grade to the newer model, with scores of add on's that is mickey mouse sales, I was a national sales manger for years making a company quite successful, and someone hear does not know how to sell this product, it is deisgusting 951 233 98043
complaint
Posted by
barbara pace
at
Jan 29, 2010 09:02 AM
I tried to cancel right after I ordered also, and was told to call back the next day--so I did, and was told it had been shipped already! When I received it, It looks like it has been used. It does not do what the ad says, its a mess to get the food out of the container, the recipe books are vague and untrue, the general info is also very vague. This cheep china made piece of cr*p should be recalled! Now what?
Montel's Health Master
Posted by
Glad I stumbled on this website!
at
Jan 29, 2010 09:02 AM
I too am sooooo glad to learn from your reviews before making a big mistake in purchasing the Health Master.
I strongly suggest you all call your state Attorney General's Office and report your complaints. The Attorney General in your state should take care of the matter ASAP! Thanks for your reviews! Health Master
Posted by
Jenn
at
Jan 30, 2010 12:19 PM
Well, I was just about to get online to order this product and thought I better read the reviews first....soooooo glad I did. I will not be buying this! Thanks to everyone for being so honest!
Health Master
Posted by
tom
at
Feb 07, 2010 04:51 PM
bought this thing after 3 times useing it it went capoot so am sending it back for a refund
Health Master
Posted by
PW
at
Feb 27, 2010 07:39 PM
I bought one yesterday. Brought it home, turned it on, and it would shut off on its own after a few seconds. I turned it back on many times, kept shutting off randomly. Then one of very cheap plastic parts, the cover, broke. I returned it today and will get the Vitamix, which is twice the price but I know it does the job. This thing is cheaply made. You can't put a V8 engine in a Yugo and expect good results.
blender
Posted by
Doug Corwin
at
Feb 18, 2010 05:31 PM
why dont you demostrate them at sams club I see a lot of things done there and do real good letting people sample
blender health Master
Posted by
Charlene
at
Mar 02, 2010 08:48 AM
Hi, I'm Charlene
I just want to thank you guys from making a big mistake of my life.I was just watching the healthmaster blender,well I was going to order it. something tell me to check the viewer first on line then i did that's when heard all this i couldn't believe it. i shock. Montel should explain how to use his piece of crapt. thanks guys Health Master Issuses
Posted by
Joel
at
Mar 07, 2010 07:56 PM
Ok everything people have wrote about their problems with this piece of garbage is true. I should have read reviews prior to purchasing. I don't see how Montel could promote this cheaply made machine. Save your money and head aches, buy a different machine. Some of the bad things with this is the motor tends to blow out on first or second use (just a quick note, the customer service rep "Keble operator # T71" said that "it's normal for somke to billow out of the machine on first use.") What a load of crap. The customer service will put you on hold for 10-20 min at a time, they are very rude and unhelpful. If you try to return it they will tell you that you should expect an email in 2-3 days?... EMAIL IS INSTANT!!! I hear people never get there return lables and get stuck with no refund, lets wait and see. I will be contacting the BBB and my Legal consultant. Montel if you have any integrity, fix these problems.
automatic payments
Posted by
Tamara
at
Mar 07, 2010 07:56 PM
Very dissatisfied with the service!
When ordering the Health Master on the 10th of the month, I asked the person about changing my payment date because I get paid 2 times a month. He told me to call customer service and they can change it. I just called and they told me they cannot change the date. If I don't have the money in the account when they take it out, my courtesy coverage will pay it & charge me $28. If this happens the next 3 months, that means I will be paying an extra $84 for this machine. They should have told me that when I asked before I placed my order. montel williams blender a bust
Posted by
sherry hamilton
at
Mar 09, 2010 08:10 AM
I also purchase blender and have same problem with blender will not turn on. It is related to closing lid tightly which is impossible unless you have immense hand strength. This is NOT something most women or any elderly should purchase. It can be done after many painful long minutes attempting to reshut and seal lid or getting my 200 pound teenagers to close it for me- even they had to manipulate it.
DO NOT BUY this machine unless you are a masochist. They talk about no question return- that is true they will refund you money leass S$H which by time you ship it to yourself for $30 plus return it for $30 you are out $60 and have nothing for it. I called about return after a frustatring month and after finding out I would be out $60 decided to just keep it and try to work with it- bad mistake it is useless, frustrating to operate bulky and sits on my counter mocking me and I should have lost the $60 as a lesson and then at least have something bak in my pocket. DO NOT BUY THIS MACHINE IT IS A RIP OFF |
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Blender will not turn on