Health Master Blender by Montel Williams| As Seen On TV Challenge Product Reviews

Blender will not turn on

Posted by Nate at Sep 10, 2009 08:32 AM

I had purchased the Montel Health Blender. After several months of having it put away - to-date after trying to turn it on, there was no power coming from the unit. I had even tried other outlets. Still no power. There was something under the bottom of the machine that looked like a reset switch. After pushing it I still couldn't get the unit to turn on. The machine is brand new. I was shock. At the moment i'm trying to find out who I am to get in touch with to have this problem corrected. Can someone out there help me in this area (information on who to contact). Thank you.

Blender will not turn on

Posted by sean at Sep 10, 2009 12:04 PM

Did you buy it new from the maker? If so, do you have a manual or other material? If not, try the official site at http://www.myhealthmaster.com

Blender will not turn on

Posted by Shay at Nov 01, 2010 10:47 AM

you have to line up the arrow with the locked padlock perfectly or it will not run.....when you do get it up and running it is awesome!

Blender will not turn on

Posted by Shegundala at Jan 26, 2011 06:10 PM

The guy says it's "awesome"--So you know that it's mediocre at best.

Blender will not turn on

Posted by Mike at Dec 14, 2010 11:19 AM

They are of NO help what so ever!!!! Do not give them any more $$ as you will find the unit will only work about 90 days and again you will have issues.

Blender will not turn on

Posted by susan culpepper at Jan 21, 2011 07:29 AM

it turns on and stops and i smell burning

Blender will not turn on

Posted by Thomas Fox at Sep 11, 2009 06:59 AM

It sound like your blender components may not close properly and that this is the reason why it won't turn on. go to http://www.myhealthmaster.com/pdf/healthmaster_manual.pdf and download the manual. There you will find what I am referring to,.. there are little connections from lid to container and to base, etc.... if they are not completely locked or incorrectly put together your blender is a 'no' go.

I am in the process of purchasing one myself. $ 200 is only the base price. I paid $ 300 for the final purchase (+ extra power, + warranty 3 years, + shipping + expedited 7 to 10 day shipping - which by the way is all inclusive with the Vita Mix 4500 Turbo Blender at $ 359.00 with 1300 watts and 11.5 amps). Of course my bias is that I have been using Vita Mix 2 hp blenders and for over 1 year the 3 hp Vita Mix commercial one. (I was diagnosed with cancer and then changed my life style). In due course I got into the blender business because it is what I enjoy...raw food, and you name it. I have started selling my blender experience knowledge ...selling blenders and picked up also Waring blenders and Blendtec. So I have tried them all. This Health Master blender I have not tried yet. If it is even almost as good as the Vita Mix 4500, we might be onto something. I will give it a fair shot and compare it to the others and then write a review... sounds fair? I won't give you my website here because I don't want to sound like just wanting to sell. Anyway, check back later... One thing I already noticed about the company, the blender is a lead product and they make money on up-selling you to all sorts of things. Of course everybody tries to sell you more, even Vita Mix.... their rather interesting dry blade container, extra + 3 year (to 10 years) warranty. Any way... I talk to much LOL.

Best Wishes

Thomas Fox
801 623 3225

Bearings

Posted by DenverAnnie at Sep 13, 2009 06:36 AM

How is this blender different from the Jack LaLanne blender with the same exact name, same manufacturer, but not longer on the market? Several reviews state that the bearings on the bottom go out within a few months. Has this problem been fixed?

""The Jack LaLanne Health Master 100 Blender is the revolutionary new blender with absolutely amazing features! It has the power and versatility of much ...
www.amazon.com/Jack...Health-Master.../dp/B000TFE0T8 ""

review: ... HOWEVER, the bearings at the bottom of the blender are completely inadequate. It never got wet from below. I was always careful about that. It still didn't take long for the bearings to become shot. Liquid started to leak through and it rusted out. Now the whole thing is entirely useless. It lasted all of about 2 months for a total of probably 40 uses. That is totally unacceptable. The bearings just can't keep up with the 150 HP electric engine.

Bearings

Posted by Thomas Fox at Sep 14, 2009 10:58 PM

Would you please explain, are you talking about the bearings in the blade assembly? Send me please a picture to lifestyle@123vita.com.

I am still waiting on mine so I can examine it and write my review.

If you only used it for 60 days, the standard package includes a 90 warranty.

Thanks

Thomas
lifestyle@123vita.com

Bearings

Posted by Jackie at Sep 18, 2009 06:59 AM

All these bad reviews are scaring me and I want to buy one does anyone have good things to say about it?

Bearings

Posted by Carl at Oct 09, 2009 10:46 AM

Hi Jackie,

We just bought one & so far so good. I like the clean up too. Have had Juice man & jack L"s. We bought for juicing primarily and I liked the whole fruit or veggie option, without cutting into small parts.
Have looked at Vita mix over the years also but never wanted to spend that much.

Good luck,
Carl / N.H.

nutritional content

Posted by Nancy at Nov 23, 2009 05:49 PM

I bought a Living Well Healthmaster and love it. I am wondering, though, for those on a restricted calorie diet, does using the entire fruit/veggie cause any side effects? I have digestive issues and have used my blender every day for 2 weeks but had a very upset stomach the other day and am giving this a break for a few days. Is juicing 1 apple, 2 carrots and 2 celery identical to eating these in solid form? Do I need to cut back to give my system time to adjust?

nutritional content

Posted by dsf at Nov 23, 2009 08:40 PM

Fruit should be aten or drank on an empty stomach, or atleast thats what some people say. And yes eating or drinking it is all in the same form(getting all the same stuff out of it either way) :)

nutritional content

Posted by Joe at Jan 25, 2010 02:32 PM

I would think the potential is there for drinking it being better than eating it depending on how well you chew the food.

nutritional content

Posted by thefoodgewrooh at Jan 31, 2010 03:26 PM

JUICE is better becuase it takes less energy from ur body to break down. From a nutritional stand point it doesnt matter.

nutritional content

Posted by Denise at Feb 27, 2010 07:39 PM

If you have a sensitive stomach, don't eat raw fruits or vegetables on an empty stomach! The acid build up will upset you. Eat a saltine cracker of small piece of whole wheat bread first before eating especially apples, nuts, oranges, etc. Bananas seem to be the mildest on the empty stomach.

nutritional content

Posted by Tim at Mar 22, 2010 04:15 PM

This is not true, as practitioner of holistic health raw food in the body is very alkalizing in the body. The body produces acids to break these foods down, and depending upon ther old diet the body may produce enough acid to break down meats. The body needs to be retrained to only produce enough acid to break down veggie because an abondance will create a "Tummy Hurt"

Tim

nutritional content

Posted by tkj tkjtkj at Jul 04, 2010 02:59 PM

Now, some fruits contain seeds that might not be so healthy to eat!

Is the person tossing in an entire apple? One ought not to eat apple seeds!!

nutritional content

Posted by Anonymous User at Nov 12, 2010 06:15 AM

If using a VitaMix, apple seeds are reduced to a virtual liquid as is the apple stem (if you choose not to remove it prior to placing the fruit in the container).

I've noticed that many refer to the VitaMix as a "blender". I've had my machine for 13-14 years and use it on a daily basis at least twice per day. I don't feel "blender" is a term that I can use to refer to this machine, nor would "emulsifier". The power combined with the design of the blades and the container breaks fruits and vegetables down to the cellular level, thereby releasing the 'whole' food.

I haven't used the HealthMaster nor have I spoken to anyone who owns one; however, I've noticed in it's tv commercials I have yet to see a completed recipe that appears totally smooth, nor have I seen the necessity of the tamper.

Anyway... Apple seeds: if the Health Master Blender is functioning well, I would be compelled to say that you probably won't notice them. In the Vita Mix, you definitely won't.

nutritional content

Posted by anonymous at May 06, 2011 06:03 AM

The reason you should not consume apple seeds (in any form) is because they contain trace amounts of cyanide.

nutritional content

Posted by omg at Jun 05, 2011 07:36 AM

you mean arsenic. There's probably more arsenic in city water than in apple seeds.

nutritional content

Posted by Anonymous User at Sep 10, 2011 09:08 PM

No, she means cyanide. Arsenic is an element and would need to be taken up from the soil. Cyanide is a molecule and is made by the apple tree. Bite an apple pip... bitter almond taste = cyanide. Check Snopes and see.

And, IMHO, unless you were eating (drinking) multiple apples a day, you couldn't get enough cyanide to hurt you. Since it's a molecule made of carbon and nitrogen, I wouldn't think it would build up in the tissues like arsenic would.

nutritional content

Posted by Kat at Dec 02, 2011 10:04 AM

I always heard the eating of apple seeds alone will make you sick. However, eaten with the apple, there is something in the apple that neutralizes it.

nutritional content

Posted by DK at Jul 07, 2010 02:05 PM

Only one difference is that the things usually that are thrown away eg the cneter portion of apple are now grinded and nutrients in there can be absorbed by your body.
Another example is strawberry. Most of the antioxidants are in the seeds which pass your system when eating staright because these seeds are not crushed and hence no absorption by body. When using these belnders these seeds are crushed and hence provide more nutrients.

nutritional content

Posted by angie at Feb 01, 2011 07:05 AM

not necessarily. there is much more fiber in the whole fruit/veg than in the juice.

nutritional content

Posted by Dee at Mar 02, 2011 06:33 PM

I agree , that fruit should be eaten on an empty stomach.A book called ( Fit For Life) By Harvey Diomond, is very educational on digestion.He talks about how the body gathers toxins by the unnatural foods we eat,that may be the upset that some people feel when they first start juicing, the more toxin build up you have the more upset ur stomach will be ,it's sort of a nauseous feeling,or some loose stools.It will take a longer period of time to settle down,He says when you eat fruit on an empty stomach your body absorbs the nutrients more.Great book,Hope to have helped,Good Luck !

nutritional content

Posted by John at Dec 25, 2009 10:01 PM

Is juicing 1 apple, 2 carrots and 2 celery identical to eating these in solid form? The answer is no, it's not identical, because now you can drink your food too fast, instead of chewing it. Sip and swish the fruit/veggies from your blender to produce and mix-in enough saliva to digest easier in your tender stomach.

I've used the apple, carrot, celery combination to make juice and don't remember any side effects. However, I have had discomfort from juicing whole foods that didn't agree with something I ate earlier.

Hope this helps.

nutritional content

Posted by blended at Feb 11, 2010 07:26 AM

Well, actually, what would help is you telling us what foods you were writing about that didn't agree with what you ate earlier...

nutritional content

Posted by Pamela at Aug 07, 2010 10:06 PM

I have a healthmaster and went a couple months "drinking" daily glasses of vege's. I developed constipation and suffered for 3 weeks. I did research and according to Chinese medicine I had symptoms of "Spleen Qi Deficiency" which is caused from exceess "dampness" in the body. Meaning, too many uncooked vege's. The Chinese do not eat many things raw - they steam and ferment foods more often than not, and the philosphy is that our bodies must warm foods before digestion, and too many cold things overwork our digestion system. You see, I got lazy, and thought the HealthMaster was my way of eating well without having to work much for it. I'm back to cooking meals again, with lots of cooked vege's and stewed fruits, rice, oatmeal, yogurts, home-made breads, and high quality proteins. I'm happy to report I'm back to "regularlity" again. (I love the HealthMaster by the way - just have to figure out how to use it to mill grains. If you know how, email me at pdove at rochester.rr.com as I would REALLY appreciate it.

nutritional content

Posted by Thomas Fox at Aug 13, 2010 10:25 PM

This is an important suggestion you have made. I always believe in moderation of all things. Listen to your body. I like eating raw but I always enjoy a few hot meals a week, all in moderation.

We often find one answer to our health problems and switch to it immediately 100% fanatically.

By the way, the Health Master may not be strong enough to emulsify and release important phyto nutrients... (1.75 hp motor). Other blenders have a 3 hp motor and that might make a huge difference.

Best Wishes

Thomas Fox
801-623-3225
http://www.3blenders.com

nutritional content

Posted by Chuck at Jan 13, 2010 10:29 PM

With the healthy fruits and vegetables you're putting in, I seriously don't think it matters because it is so healthy...and almost most are low on the G.I. *(you can almost eat as much as you want...

nutritional content

Posted by Tony at Feb 07, 2010 04:51 PM

If you drink too much too fast, you get too much sugar in your stomach, which you can't process fast enough to avoid it starting to ferment, thus the bloated feeling. There are advantages to juicing with all the parts of what you're juicing, and advantages to juicing just for the pure juice, depending on what you want to accomplish. If you're on a fast or have a health problem you're trying to correct, probably pure juice better.

nutritional content

Posted by Leo G at Mar 07, 2010 07:56 PM

Don't juice the same things over and over again. You can develop an allergic reaction. Switch up your juicing and you should be fine.

nutritional content

Posted by mpsf at May 19, 2010 02:04 AM

You might want to remove the apple from the mix. I read that apples (melons and bananas) are to be eaten by themselves and not mixed with anything. There's something with the chemical interaction that causes more acid in the digestive system.

Nutritional Content

Posted by MikeA at Jun 01, 2010 07:27 AM

If you're going from a low vegetable, low fiber diet to a high vegetable high fiber diet then you should start slow and simple and add more veggies/fiber each week so you body can adjust.

nutritional content

Posted by Teri at Jun 26, 2010 08:29 AM

I was told that you shouldn't eat the seeds of the apple because they seeds contain cyanogenic acids. Just take the cores out before you juice them. Look on the net to find out what seeds are not good to eat, there are many. Hope this helped?

*upset stomach from juicing

Posted by DD at Aug 12, 2010 08:49 PM

hi, nancy...
this may be too simple of a remedy for your problem with juicing and getting an upset stomach, BUT i remember hearing / reading that you should "CHEW" your first few mouthfuls of juiced product before you actually swallow it. The reason for chewing before swallowing is that it will signal to your digestive system that "food" is being consumed and therefore digestion will take place which will REQUIRE your pancreas(?) to realease the necessary ENZYMES required FOR digestion. hope this helps...

nutritional content

Posted by Ella at Aug 28, 2010 06:36 AM

You may have issues related to the foods you are combining, like what to eat with what based on acidity and alkaline content. Some foods create acid while others take it away. That is an issue most people do not even take into consideration.

Check out the website www.GreatTasteNoPain.com and you will find the answers to a lot of those type questions. Good luck!

nutritional content

Posted by ken from arizona at Oct 20, 2010 12:35 PM

I used the healthmaster for 6 months now..The machine just started smoking and then stopped. It never worked again
For the first few days of juicing I had lots of cramps and was totally cleaned out and I stayed near the restroom....I am sure that was a good thing.I used about 20 different vegetables and fruits....It was great until the machine died. I am sure it is the healthiest I have ever done.
I am thinking of getting a regular $100 blender and hope it lasts longer than Montels machine (made in China) did.
good luck with yours.
Ken from Arizona.

nutritional content

Posted by Bev at Feb 04, 2012 09:05 AM

You should try the Breville Juicer, I have one and it juices almost anything as far as I can tell. The Juice is great and the clean easy, run it under a running tap using the brush to clean the screen, its dishwasher safe too. It's not very expensive just around $100. I love mine!!!

nutritional content

Posted by sophie at Oct 20, 2010 12:35 PM

Although I do not currently own a juicer, I have started drinking juice made a health food store near my house, and was reading up on consumer reports to buy one in the future and came across your comment. It has been my experience that when starting a diet of fresh fruit and vegetable, upset stomach is often a side effect. One of the reasons I was told by a nutritionist friend, is that even if we eat an apple with the peel on, the bits of peel during digestion are still relatively bigger then that of an entire apple made into a juice. Therefore, your body is receiving more of the fiber and therefore, needs time to adapt and digest it in totality. Hope that helps

nutritional content

Posted by Claire at Dec 11, 2010 07:11 PM

You should try adding papaya or aloe it will help settle your stomach in my opinion.

nutritional content

Posted by daniel at Jan 21, 2011 07:29 AM

hey nancy the only reason why i can see that blending those togeth would be that the seeds in apples have cyanide in them...which can cause usually minor stomach aches or gas..thats why most people they dont eat apples because they make their stomach hurt

nutritional content

Posted by Jenn at Apr 03, 2011 11:10 AM

Regarding Nancy's comment about an upset stomach...probably not used to all the fiber in the fruits and veggies..you have to go slow when introducing fiber into the diet or it can cause some serious gas and bloating.

nutritional content

Posted by Andrew J. Connolly at Apr 24, 2011 06:13 PM

This is NOT the same as juicing. You are pulverizing whole fruits and vegetables. Yes, it is the same as eating the whole fruits and vegetables. Your stomach may be upset if you can't handle that much fiber. With the fiber included it takes hours longer to assimilate the nutrients. You would be better off with a juicer, or do half juice, half smoothies until you get used to the amount of fiber you are taking. PLUS, if this thing spins more than 50 rpm, there is some destruction of nutrients and enzymes due to friction.

nutritional content

Posted by Stavros! at Apr 24, 2011 06:13 PM

No, if you juice the vegetable/fruit and drink it, it's not the same
as eating them. It's much better, as your body can use a much higher
percentage of the food than just eating them. The food/nutrients are
available immediately to your body, instead of having to wait for your
body to digest the solids.

nutritional content

Posted by Sandy at Apr 24, 2011 06:13 PM

If you search for juicing-for-health or other similar sites, there is a LOT of info available as far as what to expect from juicing as it relates to health in general or specific health concerns. It might also be worth checking into the differences between a centrifugal juicer, like Jack LaLaane's (which I have, and LOVE), this blender, single-gear, and twin-gear juicers. I just started researching this myself, and found lots of great info and different types of juicers!! The Health Master sounds like an awesome product for a great price when considering the nutritional value of the juice produced. Plus, they are sold at some department stores which would allow you to return it easier than something ordered by phone or internet. Hope this is at least a little helpful!

Bearings

Posted by Sarah at Jan 12, 2010 12:47 PM

Vita Mix used to sell reconditioned machines for less than new ones. I bought one 15 years ago and it still runs great. Love it.

Juice

Posted by A.D at Feb 14, 2010 06:47 PM

This thing does not make juice. It makes 'mush'.

Juice

Posted by Sharon/Decatur, GA at Mar 22, 2010 04:15 PM

I thought I was the only one that thought everything comes out mushy. I have followed all the recipes and my juice is still thick. I have added extra water and it still comes out the same. I wish they would you have long to run the machine instead of sayting to increase to speed 8.

Juice

Posted by Patty at Jul 14, 2010 07:26 PM

The Health Master blender is not a juicer. It's purpose is to emulsify the fruits and vegetables, etc. so that you receive the benefits of the whole food. If you want only juice, you will need a juicer.

Juice

Posted by Thomas Fox at Aug 13, 2010 10:25 PM

This is actually the deceiving part that comes from the Health Master Infomercial. A blender is not a juicer. You have to put in water if you want liquid. If you put in carrots you get carrots puree, or "mush" as you said.

there is a distinct difference between a blender and a juicer. A juicer separates the water from the pulp / fiber while a blender "BLENDS" everything together.

Thanks

Thomas Fox
801-623-3225
http://www.3blenders.com

Juice

Posted by Sheena at Aug 23, 2010 04:48 PM

I had this problem at first. Add more liquids to your recipe and maybe run the machine a little longer too.

Juice

Posted by Anonymous User at Aug 23, 2010 04:48 PM

That was what i was thinking it was just mush, no juice i took it back same day I bought the dag gone thing.So Disappointed Montel

Juice

Posted by enanu at Aug 23, 2010 04:48 PM

That was what i was thinking it was just mush, but then i added more water. I guess that makes it better. This is my first day i will give it few weeks if i don't get better results, this baby is going back to Bed and Bath

Juice

Posted by Stavros! at Apr 24, 2011 06:13 PM

Something not mentioned, if you want to make _juice_ out of solids, you
need to add an equal amount of _liquid_ as the solids, otherwise you get
"mush" or "paste." When I make veggie drinks, I use unsweetened pineapple
juice...

Bearings

Posted by Glen at Feb 04, 2012 09:05 AM

It's true, the bearings do not last longer than the 60 days. When the bearings go it leaks and has a black liquid all over the underside of the pitcher and the top side of the base unit. The unit then smells awful!

Do not waste your money on this junk!!!

Juicer

Posted by Pauline at Jan 24, 2010 08:00 AM

I bought the Montel Juicer about 2 months ago and it is the best thing that I ever bought. My kids are actually crying for me to make juices or sorbets from it now. I actually lost 7 pounds by eating healthier now. I have my juice in the morning with my protein and at night, I make myself a sorbet from fresh fruits instead of having desserts or chocolate.

Juicer

Posted by Tracey at Apr 15, 2010 07:10 AM

Pauline, Is yours still working? I want one very bad, however I am afraid of all the bad reveiews.

Health Master Emulsifier

Posted by Debbie Hutchins at Jan 21, 2011 07:29 AM

Does your Health Master still work?

Bearings

Posted by Jeff Hamilton at May 08, 2010 07:17 AM

Jackie, The Vitamix 5200 is fantastic and is a freaking workhorse! If you keep an eye out for one, you can easily get it for about $400.00.

I've had 'em all and the Vitamix will not disappoint!

JH

Bearings

Posted by MikeA at Jun 01, 2010 07:27 AM

I don't have the Healthmaster but I have had a vitamix and it's crap!

Bearings

Posted by Nati at Jun 29, 2010 09:14 AM

I have the Healthmaster, and it is rusting in the center i wash it and dry it very well, but still i get rust and this mud like substance that is so gross. and now it seems to be getting inside the blender when i make my smoothies you can see a film and i just end up throwing the smoothie away. Does anybody have the same problem?

Bearings

Posted by linda Harris at Aug 10, 2010 08:45 PM

Shocked first experience this morning. thought it was oil but not substance of oil.

Bearings

Posted by Thomas Fox at Aug 13, 2010 10:25 PM

I get lots of consumer reports about burning out of motors, rusty blades, the oily substance you are talking about, broken containers, and on top of it horrible customer service.

I wrote a review about the Health Master BLENDER on http://www.3blenders.com.

By the way, it is true, the Health Master is NOT A JUICER. There is a big difference. Montel's infomercial is very deceiving. You have to put water into your container with your veggies and fruits, otherwise you get puree...

Best wishes

thomas
801-623-3225

Bearings

Posted by KC at Jan 03, 2011 05:53 AM

JH.....Keep an eye out for one where? Where should I be looking to find one for that price?

Bearings

Posted by Christy at Jul 17, 2010 12:07 PM

I bought a Healthmaster this year and after owning it for only about a month and a half oil or some lubricating material from the motor started shooting out. I tried getting it replaced while it was still under warranty with no success. I called many times and spoke with several different people. I never once received a replacement like they said I would receive. Finally this July I finally received my money back but not my shipping and handling cost. Very poor customer service.

Bearings

Posted by linda harris at Aug 10, 2010 08:45 PM

I am so sadden to hear this report. I experience the oil or some lubrication today myself.

I am truly dishearten because I thought I could trust this first time purchase.

Bearings

Posted by KD at Aug 19, 2010 09:38 PM

My review on the product is that it is very deceptive. I received my blender within days of ordering and was anxious to prove it. What a disappointment. I am still very angry as the costly deception. I most certainly did not get one like what is being demonstrated. Mine just mushed my expensive organic veggies. They said to increase the speed to 8 after turning on, mine did not get to 8 just to 5 and all contents had to go in the garbage. Cost me $300 plus $38 to return it. I am now living with the guild of spending $300 which could be used to help an honest need.

Bearings

Posted by Kathy at Jan 09, 2011 07:59 AM

ya.. and this is scaring me too. I just received mine. Wondered how the soup cooked and RTFM and found that for letting it run so long that's what cooks it. What.. maybe only mix the stuff up then and cook it in the mmicrowave to save on the bearings? Or does this happen even by making juices where you don't have to run it long?

Bearings

Posted by dee at Mar 22, 2010 04:15 PM

dont order is its a scam they dont work and when you call customer service they lie and say they will send u a return slip to send it back they never do

Bearings

Posted by Kim Lopez at Mar 26, 2010 05:39 AM

Mine came broken.It turned on for two uses and that was all. Have been trying to get a return slip for one week now.

Bearings

Posted by Jerri at Jun 29, 2010 09:14 AM

June 30,2010, I am so disappointed in the Health Master. My Husband purchased it for my Birthday October 2009, About 3 months ago it started to leak at the bottom and rusty liquid started to come out. We pay quite a bit of money to get this product. this should not happen. Two weeks ago my husband called the company. He had to pay $24.99 to have another pitcher sent to us. I have not even had this product for a year and already I had to dish out more money to get it replaced due to their poor quality. If I knew this was going to happen I would not have purchased it. Good Luck with your Heath Master

What is the phone number to call health master

Posted by M Owens at Jul 13, 2010 08:47 AM

I sent my health master back over a month ago. I haven't heard a thing. There is no phone number on anything I received. Do you have a phone number that I can get through? I have tried catching the show to get the phone number, but it comes on late so I have missed getting the phone number to call them.

Thanks

What is the phone number to call health master

Posted by S Reed at Jul 14, 2010 07:26 PM

happen to see the show tonight, looked cool, came online to read up on it, glad I did....heres the # 800-750-8887

What is the phone number to call health master

Posted by lyn charles at Jul 23, 2010 05:57 PM

i have orderd the health master but i just cant wait till it comes if theres anything you think i nead to know send me a email at lynscat.charles87@gmail.com.

What is the phone number to call health master

Posted by dlb at Jul 23, 2010 05:57 PM

Number is 800-814-1049. Watching it now thought about buying it but after reading
Reviews will not be ordering.

What is the phone number to call health master

Posted by RH at Mar 25, 2011 09:37 AM

Ditto to that!

What is the phone number to call health master

Posted by Thomas Cepeda at Apr 24, 2011 06:13 PM

I am experencing a problem with my unit motor. when ever I set the speed from 1 to either 5 the unit light turn off and followed with the unit shoting down. I need the customer service phone number to call and complain or get some kind of replacement for this unit. I understand that the unit motor has a life time warrenty.

Bearings

Posted by Michelle G at Jul 25, 2010 07:31 PM

i had the exact same experience. I am waiting for my new pitcher in the mail now.

Montel Healthmaster Blender

Posted by Rose King at Jul 17, 2010 12:07 PM

My sister bought this machine, we used it the first time without reading instructions finding that it has 2 safety settings which is great. She made gelatos last night, they were really good. I would like to think I could do all this too in a blender, but most people can't afford the price of this blender, although all the health benefits are there, who can really afford a $200 or more blender? On my budget, all I got is a cheap blender that seems to work okay for now, but would like to think that everyone could get healthy on a cheaper budget!!!! I realize the blades and product is awesome, but people in this economy cannot afford such machine to help stay healthy or get healthy! Why cannot it be affordable, even with payments, its still expensive!

Difference between Jacks and Montel

Posted by MJB at Sep 21, 2009 12:55 PM

Supposedly Montels does not leave any pulp. But if theres any problems with these units, just return it. Buy V-8 Juice

Difference between Jacks and Montel

Posted by Rick at Oct 10, 2009 12:28 PM

V-8 juice is cooked and full of salt. Don't do that. I have a Healthmaster and it is great! Have had it a while, no leakage, no problems and it does the job. It is not as well built as a Vitamix but it does the job and that is why you buy it. It is not a Hummer it is just a Volkswagon but it will get you from point A to point B.

Difference between Jacks and Montel

Posted by NY Kinda Guy at May 15, 2010 06:14 AM

Do you eat regular healthy foods as well along with Healthmaster or Jacks? Or is juicing limited to just that?

Difference between Jacks and Montel

Posted by Barbie at Sep 05, 2010 09:22 PM

I agree with you totally. i was up late one night and saw the infomercial. Really wanted it . went on line and ordered immediately. The next day i read reviews and was horrified. planned on returning as soon as i got it. of course i kept it. Waiting for leakage, rust problems, and turn on problems. Used it 3x only. Love it, but i feel like I'm on borrowed time with it. Everyone who has had it more than 6 months reports these problems. Although i haven't seen any signs of anything like this yet, I am anticipating it. Why would mine be different than everyone else's? I'm using it in a reserved way [not to hard, and not everyday].. I would LOVE TO here from ANYONE who uses it regularly for over 6 mos. and has had none of these problems. I love making the healthy smoothies... wish people would not have these problems ! it is terrible ! Why dosn't Health master fix them permanently so this stops happening ? Why don't people file a class action lawsuit with the FDA or company ??? To get this company to "Make it right"

Vita Mix 5200

Posted by Donna K Toronto Canada at Nov 24, 2010 05:46 AM

I bought the Vita Mix 5200 came out to almost $650.00 don't forget us Canadians are taxed through the nose however shipping was free cause I had a shipping code. You can buy them refurbished as well which are allot cheaper but they only come in White and you still get a fantastic 7 year warranty. I love my machine I think it's an investment to your health and yes! you save allot of money cause you are making soups, smoothies, and juices. The customer service is FANTASTIC!!!! there hours are amazing and everyone who works there OWNS a Vita Mix machine.....Oh ya I forget to mention that they screwed up on my order and they gave me instead of 7 years warranty I got 8 years and some high end cutting boards and spachala's. They are so there to help you with all your questions ans concerns....YOU get what you pay for!!!is the bottom line......Getting back to juicing Yes you have to add water with this machine as well! I LOVE IT.....

Difference between Jacks and Montel

Posted by Connie at Jun 12, 2011 05:20 PM

go ahead and keep on using it. it will break like everyone else. the company will not make good. call them, they hangup. they say one thing and do nothing. the Montel Williams Health Master is a total scam. accept it. it's all over the internet.

Difference between Jacks and Montel

Posted by Joe at Jan 25, 2010 02:32 PM

No V8 is not a substitute. I have been using an inexpensive juicer for a while and V8 cant compare to what I make with it. I'm seriously thinking about this product because with the juicer I throw much of the vegetable away. I want to read more reviews though.

Bearings

Posted by Scott at Jan 18, 2010 05:10 PM

Within a few months? Wow I have had mine blow out in 30 days. Hopefully the 60 Day Money Back Guarantee is honored or I will have a very pricey Boat Anchor on my hands. Lesson learned no more buying from an Infomercial!

Bearings

Posted by Isaac at Jan 27, 2010 06:04 PM

Scott which one did you buy that went out in 30 days?

Bearings

Posted by Cindy at Feb 20, 2010 08:18 PM

I have to agree...I purchased this machine, and it gave up in 21 days. Worse than that, the warranty was NEVER honored. End result..garbage can. V8 veggie and fruit juice exellent product, and point to note..the more you cook a tomato, the more lycopene you get from it. If you want a really good blender, go to a commercial appliance center and buy one there with a full one year warranty. Lesson learned. I will never again purchase from an infomercial.

Store

Posted by Heather at Jul 09, 2010 08:05 PM

I found the Same HealthMaster as sold on TV at Bead Bath and Beyond for $199, same as the TV price. I want it but not if it's crap. They may have a longer and better return policy.

Store

Posted by Sophie at Oct 20, 2010 12:35 PM

Everything I have ever bought from Bed Bath and Beyond was defective. Plates, Glass wear, i have even bought curtains from there and they had a stain on them. even though they were in a sealed package. If you are going to buy anything, anything, buy it from the direct retailer, if bought from bed, bath and beyond, and it breaks, you cannot return it to the store, have to find receipt in order for warranty to be honored, it is a big hassle that can easily be avoided.

Boat Anchor

Posted by Barbara Renkers at Jun 11, 2010 06:34 AM

My blew out within 30 days...I have tried connecting with anyone for a replacement with absolutely no response. Funny how this will take me beyond 90 days!!! I no longer want a replacement - I just want my money back!

Is anyone out there listening??

Boat Anchor

Posted by Tyrone Taylor at Sep 10, 2010 09:51 PM

A few days ago I returned my second montel williams health master to fingerhut for another blender. The first time I got a replacement from fingerhut in about 10 days. I don'tknow yet if they replace the secvond one. They shud because I ordered another blender of another name to replace the health master. The problem is after about using it to make ice cream the machine stopped. I waited an hour and then went to the reset on the bottom of the unit. It still didn't work. When I turn the unit over to get to the reset button I heard something rattling in the bottom of the unit. Something had broken and it just wouldn't start. Then the same thing happened with the new health master. At first for a couple of weeks it was working good, then, boom!!! You know there's something mighty weak inside the unit. It's sounds like a broken off pin of somekind. I don't know what it is. This shud be a great product if they would only turn the design and engineering over to some professional engineers and tell Montel to stay away from designing and just keep to his hosting. Yes, a review I read said that Montel designed the health master. I think that is the main problem. I hope this helps everyone.

Infomercial purchases

Posted by Tony B at Jul 27, 2010 07:43 AM

Two things strike me about your comments. One, there is no other way to buy a new Health Master, as all sources whether web or tv go to the same place - they change the phone numbers around to track the buying source. Two - if you suspect that the product is going to be unsatisfactory after testing buy it on a credit card which you can always file a dispute that the product was misrepresent and possibly there is fraud involved, as many of these comments have suggested where the company doesn't honor its contract.

Bearings

Posted by PJ Stegman at Feb 18, 2010 05:31 PM

We have one of these products. We loved it when it worked. After 2 months it would not work. Wanted to see how we could exchange it. Encouraged to use reset button. It throws grease under the pitcher which I believe is the bearings. It worked for approx 4 more months now it started throwing out more grease and is not working. I have MS like Montel and need a blender like this, Would I recommend it again. Absolutely not. We have raved about it until now, even to our Inetrnal Medicine Dr.

Bearings

Posted by Mike Robinson at Aug 23, 2010 04:48 PM

I had the same problem, within 30 days the bearings were shot, I am no longer able to use mine and no guarantee becasue I did not pay extra for the extended one. I would not recomend this .

Bearings

Posted by Brenda T. at Sep 20, 2010 07:44 PM

My bearings went out too after using it 3 times a week for 3 months, I just received a replacement for $24.99. I haven't tried it yet, I'm a bit worried about using it again.

Bearings

Posted by Anonymous User at Oct 05, 2010 04:05 PM

I used this piece of junk blender for three months and it quite working. Even with the warranty that I purchased it will cost me over sixty dollars to get it fixed. I have been using a common regular oster blender since this expensive one broke it works great. It costs less then it would cost me to get the junk blender fixed . Don't waste your money. The warrenty is a joke.

Bearings

Posted by Texas at Oct 20, 2010 12:35 PM

I have had the same problem with my blender leaking. I pruchased the blender Nov. 2009, after several months the blender started leaking. I have reorder a replacement but still have not received it, it's going on 3 months.

Bearings

Posted by Bert Boyden at Nov 27, 2010 04:57 PM

I purchased the blender, went on vacation, came back home used mixer sparingly, vacation again, during which time the 60 day guarantee lapsed. I did not try grinding anything out of the ordinary before I started getting strong odor and reduced power. The bearings were worn. The fact that the blades also cannot be removed to clean properly should have been a good reason to send it back. I tried contacting customer care several times, getting a recording and put on hold.
I've worked in food service for years and thought this machine sounded like a good deal for my home use, and was swayed by Montel's ad.
Finally decided to make a comment before tossing my $200.00 mistake. I absolutely do not recommend the machine!

Bearings

Posted by Frank L B Hawaii at Feb 25, 2011 10:51 PM

"Several reviews state that the bearings on the bottom go out within a few months. Has this problem been fixed?" NO... I didn't think it would happen to ME
so I was excited to find a Chinese Seller on eBay who would ship to Big Island Hawaii and spent my $250.00 plus but my bearing went out 7 months after receiving it sloshing hot soup all over the kitchen top & floor. There was a warning a month earlier with the red brown stuff (The bearings) starting to fly out worse with every use and I didn't know what it was.I loved all the thing it was doing for my 70 year old diet but now need to go to BBB to complain. Today,03-25-11,I talked HM Cust. Serv. into sending a replacement jar over for $24.95 but,... to a family member for forwarding to me here as they don't do HI!!!
I mentioned I will need to go to Better Business Bureaugh

Bearings

Posted by Gloria Williams at May 28, 2011 02:43 AM

Just had to replace the Canister portion of my Montel Health Master - after only a couple of months. Seems a shame that something of this caliber has such a dramatic issue. Liquid leaking out - love the machine but hopefully will not have to keep replacing canister. Checking in fixing bearing issue locally - must be someone has come up with a plan after this length of time on the market. Flaw - big flaw.

Bearings

Posted by Laurie at Jun 05, 2011 07:36 AM

Exactly what happened to me. It gets wet under the bearing when I use it and couldn't figure it out until 1 day the blender stop in the middle of making a smoothie and the whole metal bearing part came apart and the whole smoothie came out the bottom of the pitcher! I had it for a couple of years but hardly ever used it because I couldn't figure out what has always happening underneath the pitcher when I always made sure the bottom didn't get wet. I worked @ a gym for 10 yaers & we had a vitamix and make about 15 smoothies a day and it still is going strong. Buy a vitamix!!!!

Bearings - Vita Mix

Posted by George M at Jun 22, 2011 08:26 AM

The blade in the bottom of my pitcher went out too - after 16 years of several uses daily. I made the mistake of purchasing a new pitcher. VitaMix will rehab the entire unit with a new container and lid, motor, etc for $145 for any age machine. They are manufactured in Solon Ohio instead of China. Why anybody would shop anywhere else is anyones guess.

Bearings

Posted by Martin Scheinberg at Dec 02, 2011 10:04 AM

Hey, you can get a new pitcher ($50) and that too will last for about 2-3 months depending upon usage. I called customer service and they politely told me to read the Warranty and get lost. Wish I'd read your blog sooner.
Montel should be ashamed for putting his name on this piece of crap.

Bearings

Posted by Bill Cassidy at Feb 04, 2012 09:05 AM

" Yes " the Bearings do burn out. 6 Months. This Morning it started leaking & then if was a complete Flood. within 6 seconds. Bigger & better isn't always the way to go.

Blender will not turn on

Posted by Nate at Sep 21, 2009 07:27 AM

That was the problem (improper alignment on my part). Works great. Great machine. Thanks again.

HM vs Vita mix

Posted by Patti at Oct 11, 2009 03:54 PM

Thomas, sounds like you know them all
does the vita mix do the hot soup thing?
sometimes old faithful is better than new.
Wondering which one I should purchase?

HM vs Vita mix

Posted by Sean at Oct 11, 2009 03:57 PM

The vitamix does do hot soup

HM vs Vita mix

Posted by Judy at Jan 31, 2010 03:26 PM

I have a vita mixer and have used it for about 6 months...it does soup too. I am 100% happy with mine.

health master

Posted by alicia edgar at Nov 02, 2009 09:13 AM

hello .. i was wondering if you have had a chance to use this health master blender yet? what you think of it? sounds like everyone is having problems with theirs..

should I purchase the Health Master?

Posted by stharbor at Nov 30, 2009 07:15 AM

So Thomas did you purchase the Health Master yet? and if you did what do you think of it. I don't have spare change to throw away, and can't afford a $4oo. unit. But I also cant afford to purchase something for $200.that only last 2 months

should I purchase the Health Master?

Posted by Bud at Feb 11, 2010 07:26 AM

The machine works great as long as they work. THis company is the most no-service company I have ever dealt with. I bought 3 for Christmas presents. One had a problem on the third use. I called them on Dec 27 and they were sending me a return label. THis is Feb 9 and I have yt to receive it.

should I purchase the Health Master?

Posted by Frank at Feb 20, 2010 08:18 PM

No,just go to amazon.com type in healthmaster so,so many bad reviews.Dont chance it .I bought a blendtec it has a 1650 watt motor,used by Jamba Juice,Starbucks,Breslers,to name a few. I was actually doing something wrong and thought it was the machine,called and a had a return shipping label in 3 miniutes,I printed .But after reading the manual better I figured out what I was doing wrong.the vita mix is good also but with mine you dont have to mix anything with a stick? You just push ice cream and it starts and stops by itself.Even misssmoothie.com thinks the blendtek is better than the vitamix stay awa from Montels made in China,terrible customer service blender.They offer a 100 yearwarranty becausy theyll be gone in 5 years watch

should I purchase the Health Master?

Posted by christine at Apr 11, 2010 03:40 PM

Does Bendtec make soup? I figured they're expensive enough to do more? I am sure something with 3 hp would give you better, smoother drinks and more likely smooth out the the seeds in strawberries, rasberries. I hate drinking those and choking on the seeds. I had Jack LaLanne Juicer once when it came out. It was a difficult machine. It made great juice, but it was a very messy clean-up and the machine got discolored and you had to cut everything up and take out pits, everything in order for the machine to work better.

should I purchase the Health Master?

Posted by ryan at May 15, 2010 06:14 AM

they offer a 100 year warranty because thats how long it takes to get the return slip

Retun Label

Posted by Browine at Apr 13, 2010 07:39 AM

I bought the Health Master as well.Work well enjoyed what I can make, but not even 2 mts the machine would not turn on. I called the company as well as emailing them being told a label would be emailed to me due to motor stopped working that was on the 6 of April. As of today I am still waiting and no one will reponse to my request. At this point I will send it back myself and pay the cost to ship to get my money back. Their customer service is what will cause product not to do well.

no problem returning

Posted by Kate at Apr 15, 2010 07:10 AM

buy the healthmaster from Bed Bath and Beyond, use the 20% off coupon too, and then you can return it-no hassle-if you don't like it.

BIG PROBLEM RETURNING

Posted by Barbara Renkers at Jun 11, 2010 06:35 AM

I purchased - used 6 times - sixth time blue smoke was billowing out of the base unit. I have had it packed in the box for return for over two months. I have tried to contact / call / email with no luck. I was contemplating calling in on the shopping channel to order another one (supposedly) and then try to get some info on returning one. I haven't taken that step however, I just want a return. Please help! Anyone out there listening/ caring?

should I purchase the Health Master?

Posted by njoseph at Apr 15, 2010 07:10 AM

these infomercials always say "not available in stores", but guess what? they are!! i have seen them at target. i would definitely not risk dealing with lousy customer service that these people are talking about. just buy it at a store and then you can return it for refund if you don't like it. i would recommend walmart over target (target return policy is only 30 days, and sometimes you can't get a refund, only store credit). just make sure you know the store's return policy before you buy a high priced item. i don't know if walmart has the healthmaster, but i know target does.

i wanted a healthmaster for a long time until i actually seen it on display at target. it is huge! and i just don't have the counter space for it. it's also ugly and the canister is made of plastic.

i am really wanting a blender that will liquefy, not turn all my drinks into foam. does anyone know what kind of blenders are used at jamba juice?

Fair Shot on the Health master

Posted by Cheryle McConnaughey at Jan 14, 2010 06:47 PM

Thomas what do you think of your health master verses the Vita Mix. I am on a elimination diet a need to drink smoothies and grind grains. I want to make a good choice.
Thanks for any input.
Cheryle

Fair Shot on the Health master

Posted by George Arnold at Jan 23, 2010 05:09 PM

Cheryle if youre needing to grind your own flour and you need a unit to last for a long time vita-mix is your machine. You need to purchase the separate grain blender container but its more efficient and you wont have to worry about possible mixing of moist with dry which will contaminate your flour. and as it has been noted Vita-Mix does offer rebuilt units at a discount. I have had mine for 12 years with zero complaints. Do want to upgrade to the newer sleeker more powerful professional units out now though when I get the money. I ope this helps.

Fair Shot on the Health master

Posted by Bob williams at Mar 09, 2010 08:10 AM

Health master is by far the worse money i have ever spent. The machine broke, we have made 20 phone calls, waited on hold,have been canceled for shipment for no reason, still waiting for a replacement after 6 weeks DO NOT BUY FROM THIS COMPANY you will get tired of dealing with them and go away (THEY HOPE).

Fair Shot on the Health master

Posted by Thomas Fox at Aug 13, 2010 10:25 PM

Sorry about the late response...

The Health Master blender has enough power to blend most things nearly as smooth as the 2 hp Vitamix TB 4500 Blender. It is however not even nearly as good in workmanship, design, and overall quality as the Vitamix. Let's assume the Health Master motor and the container hold up beyond 2 months and your blade is not getting rusty, you have basically an ok blender regarding power. But the likelihood for it to last... I don't know. I have received a lot of emails from consumers screaming for revenge: "class action lawsuit"...

If Tristar's customer service would be better, then maybe it would be ok to chance it. But you have to pay $ 30 for shipping to get your warranty replacement (if you get it) after you return your broken one. And there are customers that reported waiting in excess of 2 months and still nothing... The same with refunds...

Just like I ready, if want to chance it with the Health Master, buy it at least at Target or at Bed Bath and Beyond....

My point... but why going through all that hassle when you get just for the same money a 2 hp Vitamix 4500 TB Blender or an 3 HP OMNI V Blender (Vitamix compatible)?

So, again, thanks for your trust in my review. Please check it out on http://www.3blenders.com. Or just call me at

801-623-3225

best wishes

Thomas Fox

Blender will not turn on

Posted by Lucky Jones at Jan 18, 2010 05:30 AM

Howcould you makea 2 pagecomment about something you have hot even tryed yet? BONK

Blender will not turn on

Posted by KATHY NEWMAN at Mar 26, 2010 05:39 AM

I AM HAVING THE SAME PROBLEM BLENDER WILL NOT TUR ON. SO I ORDERED ANOTHER MOTOR IN DECEMBER. I HAVE RECEIVED TWO CARD TO FILL OUT IF I STILL WANT IT. AND HAVE CALLED SEVERAL TIMES TO GET NO WHERE, I WANTB TO GET ANSWERS I WILL NOT ORDERED ANY THINK FROM MONTEL WILLIAMS AGAIN

Blender will not turn on

Posted by Kathy McCauley at Apr 03, 2010 05:23 PM

Just one question which solved my problem.
Are you using the 3rd button called RUN/Stop ??
after you use the 1st button called Start.....?

Your assessment after using for 5 months

Posted by Dave at Jan 21, 2011 07:29 AM

It is now the middle of January and I am curious how you feel about the performance of the Healthmaster. Also, what is the best emulsifieer for the $$? Thanks.

Blender will not turn on

Posted by Dave Sampson at Mar 01, 2011 09:03 AM

In your last post you were in the process of purchasing the Health Master blender and then reviewing it. Any update?

Thomas Fox Review

Posted by Karen at Sep 10, 2011 09:08 PM

Hi Thomas:
I too am changing my ways due to the "Big C Wake-up Call". Shopping for the best juicer. The Gerson Therapy recommended a "2-step" unit. Are you aware of these?
How did you like the Montel HealthMaster?

Thanks!

Thomas Fox Review

Posted by Ann at Dec 02, 2011 10:04 AM

Karen,

I wouldn't chance it. Go with all stainless steel juicer and don't use only glass blender. The 2 step process is for a reason do a search of Gerson recipes, it is a very specific therapy if you and your doctor think that route is best I would follow it to a T. Best wishes to you.

Blender will not turn on

Posted by Anonymous User at Sep 26, 2009 06:09 PM

Just wanted to remind you to make sure it's inserted correctly and the lid is locked in place or it won't turn on... it's their safety measure.

Blender will not turn on

Posted by Karen at Sep 28, 2009 12:21 PM

I've tried everything and can't this blender to work! Well, I bought the Health Master just a few weeks ago and have used it only a few times so far but I've had trouble with it from the start! I first read the manuals and watched the DVD that came with it so I was sure not to do anything wrong. I tried to make the cashew butter and finally got it made but not after the blender shut off on me numerous times! Then I made a smoothie and the same thing happened. I am now in the process of making a soup but not actually using the heating part (I actually made the soup on the stove and now all I want to do is blend it) and the stupid thing turns on and then back off right away! I'm getting really fed up and am going to call the company as soon as I submit this. If I had it to do over again I would not have purchased this item. I would have put more money into a Vita-mix!

Blender will not turn on

Posted by Anita at Oct 02, 2009 05:00 PM

I had the same problem. I received mines a week ago. It was supposedly the one that was capable of being used in a resturant. It worked once. The second time I used it, it started to smoke. It took another week for them to send me a return label. Now I'm waiting to get my money back.

Blender will not turn on

Posted by Anonymous User at Dec 30, 2009 03:13 PM

I bought three of the the Health Master and recieved them just one was new and two were refurbished. they told me there were to have the same warrenty two of the machines were gifts one person called and said that the machine was smoking very bad nand all most set the sprinklers off on the house and the other said it just did not work. i have been calling for two days and in eight times i have been hung up on six and have been told to call back later just who do i contact for information

customer service

Posted by Anonymous User at Jan 14, 2010 08:52 AM

I feel for you deeply. I don't think they will post my coment so I thought there might be help for both of us. the only customer service number available, and the only nomber the the women from the telemarket give out, now is not a working number. when i told them the problem, I was contnually referred to that nimber that I told them does not work. We were also hung up on 3 times. What are we gonna do, it's not like we have a bank roll like montel.

good luck

darcy, earlybirdhauling@comcast,net

Blender will not turn on

Posted by Jessica Hamrick at Sep 29, 2009 02:04 PM

I thought mine was not working either but you have to follow the instructions exactly or it won't come for safety reasons.

Blender will not turn on

Posted by Anita at Oct 02, 2009 05:00 PM

I'm not sure where you are located but I called the customer service number on the website. They gave me a return authorization number and I shipped it back to them via UPS (my own label), so I could track when they receive it.

Blender will not turn on

Posted by Ann G. at Oct 09, 2009 10:46 AM

I thought I broke it, but that was not the case, I had just wash the lid and due to all the soap I moved the rubber liner up a bit so the lid did not lock correctly, so the machine would not turn on. the rubber liner needs to be even with the edge of the lid then make sure the safety arrows line up. I used the blender to make pear and apple sauce and I had the machine on 7 the power was enough to move the lid a hair so no power. It has never happen again and I don't think any thing is wrong with the machine I just had heavy fruit maybe or one apple too many.

Blender will not turn on

Posted by Anonymous User at Oct 14, 2009 06:05 PM

You probably need to line up the base and top so the blender will work. There are a couple of arrows on the base and the lid that must be in line before the blender will operate. Try it!

Blender will not turn on

Posted by suzy at Nov 14, 2009 12:45 PM

I do not own one of these, would like to, but in all the reading I have done on it it says you have to have the blender canister placed in the base perfectly and the lid as well placed perfectly or it will not turn on, I also read that those 2 things are hard to do and take some doing, so I would check and see if you have done those things properly

Blender will not turn on

Posted by ang7440 at Nov 25, 2009 03:41 PM

did you call the tech's for service. I did. They walked me through a process and I haven't had a problem since. It seemed a little foolish to me to have to go through it, but hey it worked. I think this is a great unit and I love it.

Replacement

Posted by thatwritingchic at Feb 04, 2012 09:05 AM

Unlike what I have read, I was able to get my healthmaster replaced free of charge. In fact, a customer service representative (male)treated with courtesy and send me a return label without delay. However,it took me a little longer to get a brand new model and every since I have not experienced any setbacks with my blender nor motor since. I purchased mine two years ago. I also own a blendtec and I use this one more!

Blender will not turn on

Posted by may at Dec 19, 2009 10:53 PM

call their customer service number to claim an exchange. If I am not mistaken the machine is life warranty.1-800-637-5155

Blender will not turn on

Posted by Karen at Jan 05, 2010 03:13 PM

I had trouble with the first one I bought. It would turn on but then turn off automatically with no known reason so I returned it and they sent me another one. I received it just before the holidays so I set it aside until yesterday when I turned it on and nothing happened!!!!!!! It won't turn on at all. I've tried everything. So I've been calling the company number on the back of the book but they have a recording saying that are too busy to take the call and to call back at another time. I've been trying to call for 2 days now. I'm so upset about this that I don't want anything to do with this machine! I want to return it if I can ever get through to the company!

Blender will not turn on

Posted by Kara at Jan 10, 2010 06:05 PM

Last week,I received Montel's "Living Well Health Master" as a birthday gift from my brother. I've made two items from the recipe books thus far,the blueberry smoothie and the balsamic vinaigrette. They both came out great and were delicious. The machine does its job; if everything is not properly aligned, it will not turn on. I would suggest re-checking the alignment of the interlocking parts.

Blender will not turn on

Posted by Angel at Jan 18, 2010 05:30 AM

Mine did the same , however i pushed that reset button then reread all instructions...you HAVE to make certain all pieces are on the little lock emblem........safty feature..then press start

Blender will not turn on

Posted by Anonymous User at Jan 21, 2010 06:05 PM

Make sure your lid is locked in place! Also, the bottom must be locked in place. If either one is not it will not even light up...

Blender will not turn on

Posted by marie at Jan 29, 2010 09:02 AM

this blender has safety features where you have to turn the pitcher to lock in and correspondingly turn and lock the lid before it will turn on. I initially thought mine would not work until I read the instructions and caught on to the safety features. Perhaps this may be your problem? I love mine!

Blender will not turn on

Posted by Ken Daniels at Feb 07, 2010 04:51 PM

I would send it back to the manufactor somewhere in the papers that came with the machine there should be an address and hopefully a tolefree phone number.If not I would attempt to get in touch with whichever tv channel Montel is on or if that doesnot work look for Silva Brown`s book to see if thereis a way to contact her.It is my understanding they are lifelong friends.If this still doesnot work report this to your towns bba and also the manufactor

Blender will not turn on

Posted by Anonymous User at Feb 11, 2010 07:26 AM

The machine has two safety devices. The blender needs to placed on the base securely. Also, the lid needs to be locked for the machine to work. Refer to the manual's trobleshooting section.

Blender will not turn on

Posted by Anonymous User at Mar 19, 2010 08:17 AM

wow, I just got mine and i cant turn it on either! i know it has to be locked in exactly right...but still it wont turn on. please let me know if you learn anything.

Blender will not turn on

Posted by Kathy McCauley at Apr 03, 2010 05:23 PM

Here is a hint to get the top lid to fit
properly... I have arthritis so it's hard
for me to turn it to the dial... so I first
run it under cold water so it will shrink
"abit" so then it fixs so I can more easily
turn it on to the right dial...and it turns on !

Blender will not turn on

Posted by robin at Mar 19, 2010 08:17 AM

wow, I just got mine and i cant turn it on either! i know it has to be locked in exactly right...but still it wont turn on. please let me know if you learn anything.

Blender will not turn on

Posted by Kathy McCauley at Apr 03, 2010 05:23 PM

I found out that after you push the START button
on the left, you then have to push the 3rd button called RUN/STOP button....

I don't hear the word RUN used very often..
I think the directions are given exactly...
Maybe that's help.

Blender will not turn on

Posted by Carolyn Adams at Mar 27, 2010 06:39 AM

Good luck on getting a refund.

Blender will not turn on

Posted by Carson at Apr 01, 2010 05:53 PM

What finally happened? I've just purchased one and it won't turn on. Did you send it back? Or did you get it to work?

Blender will not turn on

Posted by Kathy McCauley at Apr 03, 2010 05:23 PM

I had a few problems at first but I'm doing GREAT now.... After you push the Start button
on the Left, are you pushing the 3rd button, labeled Run/Stop...next ?
Solved my problem.
Let me know..

Blender will not turn on

Posted by shelley at Apr 23, 2010 05:05 PM

It has to be locked, both at the bottom and the lid. Line up the writing on the top and bottom lock it and it should turn on.

Blender will not turn on

Posted by John Borden at May 09, 2010 12:31 PM

This happened to me. I was shocked. HOWEVER, after looking at it in DETAIL, I found the problem. I GUARENTEE it is your problem too:

The lid and the blender have to be in the locked position. If you take the blender off the motor, you can see a raised groove with a tab in the middle. When it is all put together, that tab must be depressed or the unit won't turn on- most likely a safety feature so it doesn't turn on without the lid. Look at the blender, along the handle. You will see this lines up with that tab. Lock the lid on the blender. You will see that when you twist and lock the blender, it depresses the tab. Make sure you twist the lid TIGHT so it is locked and not just kinda twisted and "looks" like it is locked. To make sure this is it, with everything off (motor assy only), depress that tab with something and turn the power on. It won't start blending, you will just see everythign light up.

Re: Blender will not turn on

Posted by Markus Thorndike at May 15, 2010 06:14 AM

There are four reasons why it might not turn on:

1) The lid is not secured to the blender properly
2) The blender container is not secured to the base properly
3) You have gotten something trapped in the blades
4) The base has overheated.

In the first two cases, the blender should start working once the locks are lined up with the arrows on the lid/blender and the blender/base connections.

In the other cases, that reset button you found should reset the blender ONCE you've cleared the obstruction and/or allowed the base to cool (generally 30 minutes is recommended).

In your case, I'd imagine you haven't lined up the arrows and locks icons properly. Unless they are lined up EXACTLY, the blender won't work. This is a security measure, as the blender works at much higher speeds and much higher power than traditional blenders.

If I sound like a spokesperson, it's because I love this product. It has changed the way I eat and cook.

Blender will not turn on

Posted by Kim at May 15, 2010 06:14 AM

Read the information packet! It will walk you through the "how to turn unit on".

Blender will not turn on

Posted by Anonymous User at May 24, 2010 07:26 PM

do you have a AC Voltage meter? Have you plugged in a lamp to see if it works? If there are 3-prong plug, have you tried a 3-prong drill in your outlet?

Sometimes the older sockets are defective and the new plugs do not touch the metal that delivers electricity.

lelanlelan@dslextreme.com

Blender will not turn on

Posted by Alicia at May 26, 2010 07:44 PM

Make sure that the top is complety turned to lock it into place. Won't work if the top is not locked.

Blender will not turn on

Posted by tkj tkjtkj at Jul 04, 2010 02:59 PM

check this:

this blender has THREE 'safety lockouts'

all 3 must be in place:

the base of the container must be in 'locked' position

the top cover must be in 'locked position'

(and these positions require some muscle power to engage!)

and the 3rd: oh i forgot the third .. might be the 'too hot shutoff' thing .. canceled via the reset button

Blender will not turn on

Posted by Arlene Clymer at Jul 24, 2010 06:49 PM

I am very disapointed in machine . The second time i used it. It does not have any power .
I think you charge too much for something that does not work !! HELP HELP HELP > or send my money back .

Blender will not turn on

Posted by Terry at Aug 12, 2010 08:49 PM

There's a switch on the right side top, the cap compress the small switch down to engage the power and everthings else. If a piece of the black plastic broke off use a plastic knife to compress the switch down. Good Luck, I am searching for a replacement cap/top as well.

Blender will not turn on

Posted by Anonymous User at Aug 29, 2010 12:09 AM

Make sure arrows are aligned on top and on base.

Blender will not turn on

Posted by ew at Sep 15, 2010 04:48 PM

had the same problem..
If you look at the timer, it has a setting that says "on". Then go ahead and do what you did before, It's at about the 11o'clock position on the dial.. It was so obvious but nothing told us to try it, my husband was ready to mail the machine back, thinking we were sent a defective unit.
Not sure of all the units have that timer but ours did and boy did we feel stupid...
Give it a try, we now love the machine...

Blender will not turn on

Posted by Mikkij Pedrayes at Sep 15, 2010 04:48 PM

I HAD SOME TROUBLE AS WELL BUT ONCE I FIGURED IT OUT ITS BEEN A CINCH....FIRST IT HAS A FEW SAFETY FEATURES AND IT DOES WORK AFTER YOU CLICK INTO PLACE ON THE DIGITAL MODEL AND IF YOU GOT THE VS ONE VARIABLE SPEED ONE YU NEED TO TURN ON THE TIMER AND THE ON POWER BUTTON ONLY AFTER YOU CLICK IT INTO PLACE NOW IF YOU DID CLICK IT INTO PLACE THEN THERE MAY BE A PROBLEM THEY ARE IN CONN. ALSO QVC MAY HAVE SOME CUSTOMER SERVICE INFO AS I BOUGHT MINE FROM THEM TWICE MEANING I HAD ONE digital 1200watt machine.. AND A RELATIVE TOOK IT SO I GOT THE NEWER variable speed model--ONE RECENTLY AGAIN GOOD LUCK...FOR THE PRICE IF IT WORKS ITS A GOOD DEAL I ALSO HAVE A BLENDEC WHICH IS THE BEST and more expnsive... BUT I HAVE SEVERAL USES FOR EACH ONE AGAIN GOOD LUCK!!! MIKKIJ

Blender will not turn on

Posted by Alex Lozano at Sep 25, 2010 07:03 AM

Nate,

The Health Master is equipped with a double safety micro-switch feature. The unit will NOT turn ON if these switches are not correctly engaged. Please make sure that your pitcher is fully lock and the lock symbols are aligned. Secondly engage the top cover or pitcher lid without the pitcher lid the health master will not turn ON. These added steps is to assure that people do not turn the unit without the lead and cause masive spills or even worse contact the blades

I hope this help

Blender will not turn on

Posted by Jeanette at Oct 05, 2010 04:04 PM

I too had the same problem - what I found out was that the top canister was not locked in place nor was black top that sits on top of the canister. If they are not properly locked; the blender will not work. Also, I can provide a phone # for customer service: 1-800-314-4084. Hope this helps

Blender will not turn on

Posted by Dean at Oct 05, 2010 04:04 PM

Had same problem at first. You have to position to match the loack and unlock icon, twist to make sure locked. Same with top then it will turn. It has a locking system on it for safety I guess

Blender will not turn on

Posted by edie at Oct 26, 2010 09:39 AM

stopped in the middle of making a shake

Blender will not turn on

Posted by Mike at Dec 14, 2010 11:19 AM

Mine did the same thing. They will not fix or admit there is a problem. For a fee they will replace the unit. Before you pay make sure you look at your hopper as well. There is a small piece of metal running down the handle side. It most likely is broken also. They charged me $55 plus shipping to replace these items that weren't even 90 days old yet. My replacement is almost 90 days old now and the hopper is frozen to the base and won't turn on.
Good luck but this is a cheaply made piece of junk.

Blender will not turn on

Posted by lb3947 at Jan 21, 2011 07:29 AM

I purchased the blender for my mother in March of 2010 for her birthday, and just last week it started to leak. I got in contact with http://www.myhealthmaster.com/home. Spoke to a customer rep and they sent me a label to send the the blender back so that they can replace it.. Hope this helps.

Blender will not turn on

Posted by Sally at Feb 25, 2011 10:51 PM

Ours worked for awhile, but kept throwing off oil or grease from the base after use. It eventually stooped altogether and seemed that it was getting no power. The reset button did nothing. The company sent us a label and we returned it. They told us that they received it and had reshipped a new machine. We did not receive it and the shipping number could not be tracked. Today they told us it had not been shipped and we would receive it in 5 days. We'll see.

Blender will not turn on

Posted by Rebecca Martin at Feb 27, 2011 06:32 PM

This blender is a piece of crap. My blender wont turn on either. It is the single most disappointing item I have ever purchased. I finally just took it outside this morning and through it in the garbage. By the time you try to get someone to fix it,you will have lost yet more time and money. The lid doesnt even fit!Face it.....We were ripped off!!!

Blender will not turn on

Posted by Shawn Merrill at Jun 05, 2011 07:36 AM

Make sure the pitcher is locked to the base by turning it clockwise where the lock symbols make, and same with the lid on the pitcher. Make sure the two lock symbols are aligned with each other by turning the lid the in the same direction as with the pitcher.

unplug the unit, press the reset switch and let it cool down for 30 min.
Make sure there isn't any thing causing the blades to lock.

If there is no power from the outlets, check to make sure the breaker hasn't kicked, if so, reset the breaker and after 30 min, plug in the unit again making sure both the pitcher and lid are setting snugly and securely in the lock position.

Then turn it on.

Blender will not turn on

Posted by ANGERY 101 at Aug 21, 2011 05:18 PM

my motor blew out after about three uses this thing is garbage

Blender will not turn on

Posted by Tom Thornton at Oct 10, 2011 10:12 AM

I bought one of these Health Masters and mine would not turn on either. I called Customer Care and they said to line up all the arrows which I did 10 times and still no good. They told me they would send me a UPS return label. That was a week ago and still no Label. I have called 5 times in that period and they say all Supervisors are either on the phone or with another customer. I would like to know how to get in touch with someone of higher power or even Montel himself and let them know what I think of thier lousy company and thier response to thier customers. IT SUCKS,...AND I AM BEING NICE.

Blender will not turn on

Posted by Arlene at Oct 10, 2011 10:12 AM

I had the same problem. If all parts are not LOCKED
INTO PLACE the unit will not start. This is for your safety.

Blender will not turn on

Posted by Bert at Dec 02, 2011 10:04 AM

It's made in China... I have made a personal commitment to buy American for more than one reason, this being one of them. The Vitamix comes with an 8 year guarantee and it is made in America.

Blender will not turn on

Posted by Anonymous User at Dec 15, 2011 10:29 AM

The juice cup and lib must be locked in place or the machine will not turn on. It's a safety precaution.

Health Master availibility for Canadians

Posted by Gisela Rentmeister at Sep 30, 2009 06:34 AM

Hello,

I tried to purchase your Health Master, and had to at the last order page discover that it is not available for Canadian customers.

When will Canadians be able to order your Health Master online ?

Thank you.

Gisela Rentmeister

Health Master availibility for Canadians

Posted by Ray Bernard at Mar 12, 2010 10:32 PM

Have had ours 2 weeks now and used it a fair amount. I am a canadian and ordered it thru the 800# works fine and makes great soups.

Montel Health Master Blender

Posted by Seth at Oct 04, 2009 05:47 PM

I had the product for a month. The only complaint that I have is that it's too loud. The company disclosed that it would create a loud but smooth noise, but my unit wasn't smooth after two weeks of usage. Therefore, I'd returned it for repairs. Hopefully they can eraticate the problem. Because overall, I like the product and like to have it back soonest. It makes great smoothies and recipes on the menues provided. Athough, I did not try the the peanut butter yet. Hope this helps.

Seth
Jacksonville FL

Montel Health Master Blender

Posted by Nelly at Dec 05, 2009 01:40 PM

I have the same problem with mine but, I was not sure if this was normal, I am glad that I found your review.
Please let us know if they fix the problem because I am planning to send it back for repairs too.

Chino, CA.

1255093500

Posted by Anonymous User at Oct 09, 2009 10:46 AM

I JUST RECEIVED MY BLENDER AND HAVE NOT OPENED THE BOX YET. MAYBE I SHOULD'NT?

1255093500

Posted by Rick at Oct 10, 2009 12:28 PM

Go ahead. You will like what you find IF you don't expect a Hummer - it's just a Volkswagon.

1255093500

Posted by Quarterbeck at Nov 01, 2009 09:39 AM

Some reviews are planted by competitors to put down a product.

1255093500

Posted by Pinky at Nov 04, 2009 07:13 AM

I want to order a health master on line. Can some one please let me know the process?

1255093500

Posted by sandy0630@aol.com at Feb 18, 2010 05:31 PM

BUY ONE ON E-BAY

Montel blender

Posted by Lisa Brown at Mar 28, 2010 07:09 PM

Go to QVC.com can get one and return if issues

1255093500

Posted by Karen at Jan 05, 2010 03:13 PM

Well, I am NOT a competitor and I've posted two complaints on this item. I am totally disappointed in this item and wish I hadn't bought it from the beginning! This is my second one as I returned the first one to have it replaced because of it constantly shutting off on me for no good reason. Now that I've received the second one it won't even turn on!!!! YES, I've read the manual and watched the DVD, etc. and have made sure that I've done everything right so this is not a problem caused because I don't know what I'm doing or doing something wrong! I hate this machine!!!!!!!!!!!!!

glad I'm reading

Posted by Melissa at Jan 18, 2010 05:30 AM

I am not a competitor either and I'm glad I'm reading these reviews. I watched the infomercial a few times and was tempted, but then saw the Vita-Mix on QVC and decided to get that instead. I seriously took it out of the box, washed it, spent maybe 10 minutes on the directions and whipped up a green smoothie right away. I've used it every day (sometimes twice) since and absolutely love it. It was expensive but after reading these reviews I think it was worth it, so I'll keep it past the 30 day trial offered

glad I'm reading

Posted by glenn at Feb 20, 2010 08:18 PM

how much on qvc including shipping?

glad I'm reading

Posted by JR at Apr 06, 2010 06:01 PM

Oh, as long as you say you aren't a competitor I guess that means you really aren't a competitor because a competitor would never lie about something like that.

glad I'm reading

Posted by Susan at May 15, 2010 06:14 AM

i just received mine from QVC and haven't had a chance to use it yet. It was $199 and came with a return ticket, if necessary. It came with the recipe books and DVD. I went with the easy payments. I hope that helps.

1255093500

Posted by Angel Garrett at Aug 04, 2010 03:26 PM

I'm on my second one too! Both of mine leak from the bottom of the pitcher a rusty brown liquid after a few months of use. Apparantly this is a faulty product and all of them will eventually do this. Now I just want my money back. To anyone considering buying Montel Williams Healthmaster: DON'T. I am not a competitor either, just a housewife living a healthy lifestyle. For the few months the Healthmaster worked, it was great though. Now I am getting a Vitamix. To all of the people who love theirs so far: enjoy it while you can because it is going to start leaking rusty liquid pretty soon. 200 plus dollars for a few months of use is too high of a price, at least a Volkswagon lasts, this does NOT!

1255093500

Posted by Dido at Sep 10, 2010 09:51 PM

Mine did all the same things that yours did I am on my second machine used it ONCE and it has CRAPPED OUT & DIED, Would sure like to get the word out to everyone so they don't have to go thru the expence and aggravation.

1255093500

Posted by ang7440 at Nov 25, 2009 03:41 PM

you should. it is a great unit. if it doesnt start up which mine didnt. call them. you have to push the reset button on the bottom, then put the jug on, then the cap. it worked after they walked me through it. Seemed silly, but it worked

1255093500

Posted by Giovanna at Jan 14, 2010 11:10 AM

I bought Health Master 3 months ago and is liking, there is no guarantee if a buy another pitcher ( since the guarantee is only for 3 months)that is going to be good. Returned if you can.

1255093500

Posted by Anonymous User at Feb 25, 2011 10:51 PM

send it back had used mine about 20 times lower bearing went bad reading on the internet everyone has same problem it is a high priced piece of shit

To Buy a new one

Posted by Pinky at Nov 04, 2009 07:13 AM

I'm planning to buy a new Health-master. Can you tell me the process to order it online? When I saw the commercial on TV, it was very impressive and I was desperate buying it, but now am lil bit in delusion. Let me make a try as it has a 60 day return option :)if I donot like it.

To Buy a new one

Posted by Ken at Nov 06, 2009 05:34 AM

After reading all of the reviews here as well as other places that my Google search returned I think I am going to invest my money into a Vita-Mix 5200. They have been around for 85 years and have a very good reputation. I can not waste a bunch of time on a product that may or may not last past the first month.

Cost Comparison

Posted by Jessey at Nov 09, 2009 02:05 PM

I too was thinking about buying a Health Master. I found this site helpful in learning what to expect. There's also been some mention of Vita-Mix here. Does anyone know the cost comparison?

Cost Comparison

Posted by Grace at Nov 30, 2009 09:31 PM

About $140 more for Vita-Mix but it's worth it.

To Buy a new one

Posted by Grace at Nov 30, 2009 09:31 PM

I was just about to purchase a HealthMaster when I thought I should check out the reviews and I'm glad I did...My sis has a Vita-Mix purchased from Sams Club and for 3 yrs now,never had one problem and uses it 3-4 times a day making all kind of stuff...I wasn't going to pay over $400 for it like she did,but reading all this reviews ,I think I'll pass the HealthMaster and invest in something that will last and don't have to deal with the shiping proces ider...I guess I'm going to Sams Club...

To Buy a new one

Posted by Mitvah at Jan 01, 2010 07:10 AM

Grace,Does the Vitamix work well for making breads and ice cream? Do they have the Vitamix super 5200 @ Sam's club? I too think it maybe wiser to put out the extra cash for the superior product that seems to be tried and true.

To Buy a new one

Posted by sean at Jan 01, 2010 07:13 AM

My Vitamix is about 25+ years old. I inherited it from my parents. They made bread with it but I have not. Never tried ice cream

To Buy a new one

Posted by Rose at Jan 25, 2010 02:32 PM

I bought one it worked good for about a month. Then the pitcher started to leak. Called the coustmer service 1-3-10. The the motor stopped have been calling for shippig lable. No lable asked for supervisor they will call back. Your lable is in the mail. Well it is now 1-24-10. No call no lable I called chanel 6 consumer help line on Friday . I wonder if Montel knows the problems with this unit. Also I was hung up on by one of the coustmer service reps. I don't want this unit just my money $289.10 Just think twice. I liked what it did but now it is in the box it does not work. I felt good because it was from Montel that why I bought it.

Bad Blender

Posted by R. Smith at Nov 14, 2009 12:45 PM

Our Healthmaster blender is just out of warranty and is slinging brown rusty looking water out of the lower blender pitcher. I am fairly certain that the shaft or bearings are corroding already. Healthmaster said this is normal lubrication and only sell me a new picture for $49.00. Poor customer relations and poor engineering.

Bad Blender

Posted by Jan at Nov 20, 2009 12:04 PM

I received my HealthMaster on 8/11/09 and I absolutely loved this machine and was using it every day. On 11/13/09 it started leaking this brown liquid. I guess since its out of warrenty I have no choice but to run it until I can't run it anymore, then invest in a VitaMix. I should have checked out consumer reporst before I bought this thing. They don't even mention the HealthMaster, but the VitaMix is the highest rated on their list.

Omega 8005/8006 Juicer

Posted by Bill Berry at Nov 22, 2009 08:39 AM

When they talk about juicers they're only talking about centrifugal style which spin at very high speeds and sound like a jet engine in your kitchen. I did the homework & research online and bought an Omega 8005 (Chrome) Juicer with a single auger and what makes the VitaMix and Healthmaster different than the Omega auger style juicers is fiber. By throwing the whole fruit in the mixers everything is used. Personally, I reincorporate the pulp into my recipes, but the beauty about the juice is it is exactly the same as the mixers; everything is live. One thing I caught in the infomercial are the soups; if heated through friction created the live enzymes & phyto-nutrients are just as dead. Auger style; twin gear juicers are excellent for their quality of juice and with their other attachments are pretty darn good at sorbet, nut butter and pasta and as expensive as the HealthMaster. It is important to delineate a juicer from a mixer; both have benefits and while I strongly advocate fiber in the diet; fresh juice is an excellent way to get the needed nutrition directly into the bloodstream. When I drink a glass of fresh grapefruit juice, I don't want to be compelled to eat it with a spoon or a fork. I'm not implying the mixer doesn't have a place in the kitchen, but how many times was ice and water added to the mixer?

Omega 8005/8006 Juicer

Posted by Sabina at Apr 03, 2010 05:23 PM

I have the omega as well. I really like it but now I wonder if I am missing all the fiber by not using the whole veg and fruit. Then again, I must agree- friction heats up the contents and destroys some/all the nutrients. I wonder if the ice was not added-how hot would that juice be?

Omega 8005/8006 Juicer

Posted by Sandy J at Aug 07, 2010 10:06 PM

Thanks Bill, I was thinking the same thing!! Up until your message, everyone is concerned about how the product works (and I agree with all of them - why pay for a machine that doesn't work?) however, why pay for a machine that kills your enzymes? isn't that the point in the first place??? I thought to myself - has everyone forgotten that heat kills?? anyways, I am going to purchase my juicer and put the pulp back in if I feel like it.
thanks everyone for your comments, you saved me a lot of money!!

Sandy J form Calgary, Alberta

Bad Blender

Posted by Jacq at Nov 22, 2009 08:39 AM

You received it on 8/11/08 or 8/11/09? Thanks.

Bad Blender

Posted by very bad blender at Nov 23, 2009 08:23 AM

I received my health master in June, i've only used it 8 times, and in September the motor went out. It won't even turn on, yes it was aligned properly I was actually using it when it stopped working. I had the warranty so now its the end of November and I am still waiting on the bottom part of this blender. If I could do it again this would not be the machine to buy.

Bad Blender

Posted by Kate at Jan 04, 2010 02:29 PM

i just am waiting for my HealthMaster to come in the mail.. kinda nervous now.. is yours still working jan? id love to know, otherwise i think i may just return it and get my money back. I dont want to spend $250 on a blender that is going to be leaking..

Bad Blender

Posted by Debbie at Mar 23, 2010 05:29 PM

I bought mine in July 2009 over the phone and had it within a week without even paying the extra expedited charge. I was pleasantly surprised at this. I was also surprised at how loud this thing is. I use it 3 - 5 times per week juicing fruits, vegetables and almonds most of the time. I really love it but it has been oozing out a brown oily substance at the base for a few months now. I wrote to the customer service email provided at the website about this a few weeks ago but never heard back. I am assuming that this brown stuff means that mine will burn out or catch fire at some time soon. This was a big purchae for me as I only work part time so the information received here is making me sick. How could they charge so much money for such a bad product and not even service the multiple complaints that they are receiving? I guess I am one of the lucky ones where it has lasted "almost" a year of constant use. I will request a complaint with the Better Business Bureau once the thing dies on me. In the mean time, I never leave the item when I am using it now. I would hate to have my place catch on fire. I wish I had read these reviews before I purchased it. I will never look at Montell Williams the same way again!!

Bad Blender

Posted by Giovanna at Jan 14, 2010 11:10 AM

That exactly happened to me. I just hated They want me to buy a new pitcher.

Bad HealthMaster

Posted by Pam at Feb 04, 2010 01:30 PM

I am just under the 90 day warranty and it is throwing out brown liquid from the bottom of the picture too. Love the blender but this sucks.

Bad HealthMaster

Posted by Anonymous User at May 15, 2010 04:45 PM

pitcher not picture

master blender

Posted by tina max at Nov 23, 2009 08:23 AM

I was disappointed with the above. Mine wouldn't turn on either, because the cap was not aligned properly. It is difficult to open and close and to align properly. It is also overpriced, why not just buy a regular blender for half the price. It is also very noisy and when you call to order, they try and convince you to buy half the planet.

master blender

Posted by david at Nov 24, 2009 10:39 PM

I know it can be costly but buy a vm 5200 you can always remove the pulp, over the past years (more than 60) I have purchased many similar products and they all fall short waaaay short

master blender

Posted by virginia, mn at Jan 30, 2010 08:20 AM

I saw the infomercial and for weeks have been saving to purchase it, though shopping around for the best price, found this website and now that I have read all the reviews, I think i'll stick to reading books on eating healthier vs. spending money on something that may or may not work with crappy customer service and the thought that I may be throwing my money down the drain. I thank all of you for your honesty, you have saved me from making a huge mistake.

dissatisfied customer

Posted by Carl Williams at Dec 05, 2009 06:02 PM

I viewed your informerial and advertisement on TV and it is misleading and you build the product up to be more than what it is, which is misrepresentation. To began with I order two healthmasters and the second one was suppose to be for half price.

The first time I spoke with one of your
representative I informed her I expected two new healthmasters and she told me they both would be new. I asked her why would they use
the word refurbish if they both were new. The representative for Montel Health Master assured me that they both were new and she
would inform the company about using the word refurbish, because it was deceiving.

The second time I called customer serive and I asked where were the juicer that was I was suppose to received as advertised by Montel Williams about the first few callers would received a free juicer included with the purchase of the Wealthmaster, which enticed me to purchase the product in the first place. I attempted to make some juice with the Montel healthmster and it did not make the jucie, it puree the fruits but didn't come even close to what a normal jucice consistency would be. One reason is because it don't separate the pulp from the liquid. Now I understan why Montel offered the free juicer for the first 100 or whaever the number was now, however, when I received the Montel Healtmater the jucier I didn't received so I called the and inquired about the juicer and at first the representa-tive try to claim their were no offer of a free juicer, but I explained that I had copy of the advertisement and/or informerial the representative then stated I would receive the juicer within 25 days.

This is deceiptive advertisment and deceiving the public and Montel Williams should known.

I am also having problems with the refurbish Montel health Master the top is hard to lock and it sound different from the new.

I also would like to know what is the warranty on this product Montel alleged he was giving sixty (60) days if that is true I would like to know.

Dissatisfied Customer
Carl Williams

would inform the company about using the word refurbish.

I called back the next day approximately,D

other

Posted by Lee Wilson at Dec 06, 2009 03:39 PM

Look at the bottom of the blender if it is made in china then it is crap. Yes there is a bearing in the bottom of the blade. These are special high speed bearings that use a high temp high rpm lube.The blade and bearing should be made of a high grade stainless steel. I have seen some blenders get very hot and boil the lube out of the bearing, that is when the blender will start to make a terrible noise.

dissatisfied customer

Posted by P Joseph at Dec 30, 2009 06:50 PM

Reply to Carl,

Use the dictionary brother to edit your article before submitting it.

dissatisfied customer

Posted by Missy at Jan 31, 2010 03:26 PM

Yes please.

dissatisfied customer

Posted by judy at Jan 31, 2010 03:26 PM

reply to P Joseph...your rude!!

dissatisfied customer

Posted by mla at Feb 18, 2010 05:31 PM

judy -- um...did you mean "you're rude?" looks like you should use the dictionary, too--prior to submitting... :o(

consumer

Posted by Sheldons89 at Mar 09, 2010 08:10 AM

I was going to buy this I even got into an arguement with my husband cause I sick of those $20 blenders $10 juicers I seen the infomershal and thought wow Montel is backing up great its got to be a good product thanks to these reviews I now know other wise and jus hope tomarrow when I talk to hubby its not to late. after all if Im going to constantly replace this thing I rather replace a $20 or $10 item then dang near a $300 item WHAT THEY THINK WE ARE MADE OF MONEY HAVE THEY HEARD WE ARE IN A RESETION ANYONE WHO WOULD SELL A PIECE OF JUNK IS A CRUCK ANYONE WHO WOULD SELL IT FOR THAT KIND OF MONEY IS A DIRTY CROCK SO ARE THE PEOPLE THAT STAND BEHIND THEM BY THE WAY MONTEL KNOWS. HE IN SHOW BIZ HE DONT CARE ABOUT US ANYMORE IF HE REAL EVER DID.

re: living well healthmaster

Posted by Cathy at Dec 12, 2009 05:17 PM

Just recvd mine and was looking forward to using it. However I decided to look up consumer reports on unit which I should have done prior to purchasing. I see lots of complaints about bearings, and noise but what concerns me the most and why I am returning the unit is that the plastic container is made from Plastic Resin Code #7 which is plastic combinations- may contain some relatively safe plastics but also may contain polycarbonates (hormone disrupters),or unique or uncommon plastic formulations. This might be particularly troublesome when making hot liquids in unit. #7 plastics are the hardest plastics to recycle and are seldom collected. This information available under Resin ID Codes for Plastics online. Since I want to eat healthy as well as live healthy I have decided to return unit. RA was obtained by calling customer service. UPS fees for return will be on me but lesson learned in doing more research upfront before buying.

Junk-Master

Posted by J. Wojcik at Dec 12, 2009 05:17 PM

Please don't be a fool like I was and buy Montels Healthmaster. It wore out the same time the warranty ran out! The brearings in the blender burned out which in-turn caused the motor to strip-out the gear union! And now they are charging me $50+ for shipping to replace it. Oh yeah,...They dis-connected the phone on me the 3 times I asked to speak to a supevisor. I also never got a return call from a supervisor as promised! Please save yourself much aggravation. Spend a couple extra bucks for the Vita-Mix!

Junk-Master

Posted by Gray at Dec 15, 2009 05:10 PM

Something is fishy when they offer a stupid 100-year warranty on the motor, but the rest of the machine has a warranty of just a few months. Another thing that makes me mad is that Montel says that no other machine will do what his Healthmaster will do. He is outright lying, since he used to recommend the Vitamix. There is nothing the Healthmaster will do that the Vitamix will not. You're a liar, Montel.

Junk-Master

Posted by glad to know at Jul 17, 2010 03:32 PM

from the sound of everything I've read, Montel's claim that that no machine does what this one does could be correct in that no other blending machine can screw over so many consumers as royally or as often.

Junk-Master

Posted by mike viehl at Jan 03, 2010 08:12 PM

amen,i too had same problem,these people are crooks
montel should be ashamed
this machine sucks
no help from cust se3rvice
i called a week before my warranty and said it was leaking some oil,they assured me it was normal and not to worry,2 weeks later it was gushing the juice,i called and they refused to honor warranty
i would spit in montels face if i ever saw him

Vita mix

Posted by Anonymous User at Dec 21, 2009 08:14 AM

I am going to be honest. I work as a rep for vit mix. I owned one about a year before I worked for the comany and love it. I have bought all my family members one since then. When it comes to the blend tec I will be honest and say that is the closest you can get to the real thing. However the digital buttons wear out quicker than the manual functions of a vita mix. When it comes to the health master I will say that I have never used it. What I will say is that if Jack Lelane couldn't sell it with his reputation, and until a year ago montel promoted the vita mix on his show and swore by it, and his md that is on his infomercial used to swear by the vita mix. You just have to wonder.

healthmaster drive gear

Posted by john at Dec 30, 2009 09:48 PM

Just received my unit. Everything looked ok but when I was going to place the pitcher onto the base I noticed that the round gear that the pitcher engages on the base that spins, was not very secure. It flops from one side to another, it does spin, but it has alot of side to side movement (floppy). Is this normal? I don't think so, because a high horsepower and high rpm device should be solid and not flop around. Any feedback is welcomed.

Thank you

HeathMaster Motor Blow Up

Posted by Deborah Melnick at Jan 03, 2010 05:15 PM

After using the HealthMaster on about the 6th time since purchasing in August 2009, the motor suddenly began smoking and the machine turned itself off. After waiting a while, tried the reset button to no avail. It is finished. Customer service recording plays ads, explains long wait time, then hangs up. No alternate company contact for a required "return authorization" exists. Stuck with a $300 mistake? What about the 100 year motor warranty? Can anyone help? Certainly do NOT recommend anyone purchase anything on the montelwilliams website until customer service and product warranty claims are fulfilled!!

Service-Can't get anyone to answer paid calls to them

Posted by Elaine Barta at Jan 04, 2010 02:29 PM

I have been trying to call for information on returns and no one will answer the phone. They put you on hold and say they are busy. They make you wait for about 15 minutes and then say, "Sorry we are busy, please place your call later." And hang up on you. Business hours say Monday to Friday, 8AM to 9PM, EST and Saturday and Sunday, 9AM to 5PM. Please man the phones so I can resolve my issues with you. Actually let me talk to a representative instead of hanging up in 2 to 3 minutes...

Service-Can't get anyone to answer paid calls to them

Posted by Emma at Apr 03, 2010 05:23 PM

Its a part of the game they play.I am so happy I read all of the reviews. You cant trust celebrities who represent products. Its like assuming the "role model" position.A person you do not know, such as Montel ,has no interest in
you trust yourself and use common sense.

Living Well Healthmaster

Posted by Smoothiemaker at Jan 05, 2010 03:13 PM

I have never posted a review on anything before but now I feel compelled. I purchased my Montel Living Well Healthmaster less that 4 weeks ago. I was excited to get it and decided that the cost of my smoothie habit outweighed the cost of this "emulsifier". The first thing was the ordering process, the first rep sounded like she was drunk. She got all of my order info and when I questioned the fact that the offer I saw was for the 18 HP Professional model not the 17 HP she put me on hold for 35 min then hung up. The next day I called back and the gentleman was very nice, I even got the extended warranty. It arrived...It's huge, I was disappointed by the cheap plastic pitcher, you would think it would be glass for the amount it cost, but I thought I could get over that. The next issue was that from the first day of use it leaked some kind of oil from the top of the base, I thought it was just because it was new but it got worse with each use. Only used it 1 time every other day. The noise factor was horrible. It was so loud that you could hear it in the front yard, and my house is not small. I had to turn it on then take the dog out for the 3 minutes it ran. I know they advertise that it has the same power as a small boat but this thing sounds like a noisy generator or airplane (not kidding, I'm from Florida and my hurricane generator is not this loud). Then...the smoke started! I only make fruit smoothies (with a little baby spinach hidden). Thought the smoothies were great. At first a little motor smell, thought it was because it was new factory odor. Then at my first demo I gave to my friend after bragging on how great the smoothies were it started smoking. We are talking 3 weeks of light use. It caught on fire and we had to put it on the patio and open up all the doors and turn the fans on! So then I called customer service.... I was politely informed that I would have to wait 5-7 days for a UPS label to arrive by snail mail, then package and return the original unit. Once they received it they would send me a replacement back (approximately a 3 week process). I was told that perhaps it was a defective unit but this is a frequent issue. I let the young man know that waiting 3 weeks for another unit was poor customer service. He explained that thats just how the company does it. After telling him it makes me just want to get a refund, I was told that I was more than welcome to request one. (This was a polite customer service call on both our parts, he was just doing his job.) So I asked for the supervisor...... and was put on hold......Not available and will call me back.....No call back (oh and it was not lunchtime!) I love the idea of making smoothies at home, didn't even get to try that whole apple trick! I think I will be looking for another product. This is a poor product with inferior materials for what it cost and the customer service is horrible. Still waiting on that call

Living Well Healthmaster

Posted by Gerri at Mar 07, 2010 07:56 PM

I was going to purchase the Health Master Blender, but I wanted to read the reviews. I am so glad I did. I have been comtemplating purchasing this product for about a week. Now that I have seen all of the negative reviews and horror stories, no thanks. I am looking into another product that blends everything with no pulp left behind. My sister has a Health Master with no problems, but I am not taking a chance, all of these bad reports out weighs her report. Thank you for all of the reviews, it saved me from going through the battle. I hope everyone problem will be resolved.

Health Master disaster

Posted by Sarah at Jan 08, 2010 05:20 PM

I was so excited as was the whole family. Yes it is extremely loud. But Loved the juice I made. But mine too oosed brown stuff and the shaft went out on it. Now I can't get a hold of anyone to send it back. I just want it gone now. I will find something else somewhere. Not sure what to get but it would have to be better than this thing. I trusted Montels product because of who he was. Sure wish it had worked out better because I lost 10pds in 1 and a half months. How do you send it back can anyone tell me. Thank you

Scared I just ordered Montell Health Master

Posted by KP at Jan 09, 2010 09:09 AM

I just phone ordered (Jan 9, 2010)a standard Health Master emulsifier with 3 year extended warranty after watching Montell Williams show but before checking the Internet - an error on my part. Promotion by Montell Williams was a big influence.

Having read these reviews I am not only apprehensive about the functioning of the machine but also my being able to return it without hassle within in the 60 days - if I decide to return it. I definitely do not want to have to play with ANY machine to get it to function and the apparent rusting problem also adds to my apprehension.

I will update my post but do not expect to receive the Health Master unit for several weeks.

I just thought of another scarey something: does the several weeks delivery time reduce the 60 day return time?

Thanks for posting reviews.

Scared I just ordered Montell Health Master

Posted by Richard at Jan 11, 2010 01:50 PM

Recommend you cancel your order! the machine and service are not worth the price you pay. My machine almost caught fire and I have been trying for 2 months to return it.. Even with the extended warranty. The customer service folks will give you all the right answers but never follow through.
Good luck!

Scared I just ordered Montell Health Master

Posted by Joyce at Jan 11, 2010 06:44 PM

I tried calling to cancel my order and could not get through to a live person, I followed all the prompts then got hung up on! This happened 4 to 5 times. I called my credit card co. and was told I have to wait for the charge to actually post then I can dispute it. What a hassle! I will NEVER order off t.v. again.

Just ordered/tried to cancel/will dispute CC

Posted by MCR at Feb 13, 2010 07:18 PM

I saw the last half of the infomercial and bought two this morning assuming I could trust Montel who BTW was on Oprah sniveling about all his suffering and pain and for him to have the nerve to sell an inferior product to people many of whom are sick as well just leaves me totally cold and cynical. I'm not even sure the order went through as the woman hung up before my questions were finished but she already had my Credit card number.

There is a legal right of 72 hours to cancel anything in Florida. When I called back, they said to call Sunday so after reading all these reviews and all the problems with smoke, leaks, fires, etc. too many red flags and I'm tired of being suckered into promise the world infomercials.

I had a VegiMix about 30 years ago but I don't remember that it would totally liquify everything. I recall that it was difficult to use so I ended up selling it as I didn't use it that much and I thought I would just juice in my Champion Juicer.

I have a 700 watt Oster blender $50 from Target that liquifies just about everything from apples to spinich, ginger, just fine. BTW, JFUI, the infra red Turbo Oven is all that they claim and both me and my friend are VERY HAPPY with that product.

Just ordered/tried to cancel/will dispute CC

Posted by Sheila at Dec 01, 2010 12:17 PM

ordered the machine and got 2 units to my surprise. I called and they said they would have to review the recording to see if I actually ordered 2. They promised me a call back in 2 to 6 days. On the 7th day i called them again. They said they reviewed the tape and I had pushed 1 for the addtional item. I kmow I only ordered 1, they said I could return it but I would have to pay shipping back. This also means that the 29.99 that they charged me for the original shipping would not be retuned. I tryed to get a copy of the recording,( but of course they can't do that). I don't beleive that they even listened to the recording. I don't have a touch tone phone, so how could I push 1. I have decided to send both machines back. Meaning I will be out over 100.00 in shipping. It is the princapal of the matter. I'm very dissapointed in this company. I plan on letting everyone know. Buyer beware!!!!!!!!!!!!

Just ordered/tried to cancel/will dispute CC

Posted by Stavros! at Apr 24, 2011 06:13 PM

Don't open the box, write refused on it, and give it back to whatever mail carrier delivered it. Unless you opened it, you don't have to pay return
postage.

HealthMaster Hazard

Posted by Richard Deadman at Jan 11, 2010 01:50 PM

My HealthMaster almost caught fire!!! The first time I went to use it, having follwed all the instructions, I switched it on, sparks flew, smoke was emitted with a strong smell of burning rubber!
I have contacted the Customer Casre service 9 times to date, requesting a prepaid return label for this overly priced piece of junk!
My recommendation - DO NOT PURCHASE this product..

Defective product

Posted by Erica at Jan 14, 2010 07:33 AM

I'm trying to return the blender and get m money back. The product is substandard and the Customer Service Department is extremely rude. How can they stay in business is beyond me. Never again.

health master

Posted by darcy at Jan 14, 2010 08:00 AM

Ijust finshed spending over250.00 dollars and when i was done the sales person politely told me she transferring to a haelth care adviser,OOPS, the phone hung up. I called the customer care phone number that was given to me and Hello,THIS IS NOT A WORKING NUMBR.

when i called the number I ordered the health master, iwas referred back to the numbe that was NOT A WORKING NUMBER. I than told her the problemand she told me to call that number anyway. I asked for a superviser, I had to call the not a working number. I asked for a copy of the recorded order,again, I was refered to NOT A WORKING NUMBER. you get the idea. this same and only number is also on thier web site. I need HELPPPPPPP. my husband is pissed. what do i so.
earlybirdhauling@comcast.net

Montel's Blender

Posted by Fred Swain at Jan 16, 2010 01:03 PM

Don’t waste your money. Words cannot express my dissatisfaction with the equipment I purchased and I am even more disappointed with the customer services provided. I purchased the Blender in August of 2009. I receive it about a week later. January 2010 the motor stopped working. While bending vegetables the motor started smoking and I immediately turned the unit off and unplugged it and emptied the contents. Waited several hours and tried to use the unit again it would not work. I used my unit a total of 15 times since I received it in August. I paid extra for all the bells and whistles only to be disappointed after using it a few times. Talking to Customer services was very frustrating and my only option is to return it at my expense and send 30 dollars with the broken unit so that a new unit can be sent back to me. If I had it to do all over I would buy a very good commercial grade blender from a store that would honor my return with no cost. I trusted Montel and this product and I was let down. I rarely buy thing off TV or the Net but my faith in Montel proved to be the wrong decision.

Thanks
Fred Swain
frederickswain@gmail.com

Montel's Blender

Posted by Jamie at Jan 18, 2010 05:30 AM

I have been thinking about ordering a HealthMaster, and have been so excited about the possiblity of getting something to help my family begin to have healthy foods. However, I just finished reading all of the comments about HealthMaster, and have almost decided not to buy one. My friend (in another state) has one. She has used hers every 2 or 3 days for the past month or so, and she has not had any problem with it. I don't want to spend money on something that will (sooner than later) cause trouble for me. What is the difference between HealthMaster and Vita Mix? Do they have the same health benefits? Has anyone had any remarkable health reports (changes) from using these blenders? I would appreciate your help with this.

Montel's Blender

Posted by Tony at Feb 07, 2010 04:51 PM

I've had my vitamix for about 14 years, no problems - did have to replace the blade assembly once, and the coupling device (only a problem if you start the vitamix on high speed - now I start on slower speed and no problem there). Make a smoothie every day (with sesame seeds, almonds, apple, dates, etc.), as well as occasionally grinding grains for flour for pancakes (takes 60 seconds for that). About the only thing I know of that it won't blend (just as well) are date pits.

I have made juices with the vitamix, but it is a bit messy taking the pulp out. But it can be done.

Montel's Blender

Posted by Barbara at Mar 14, 2010 05:02 PM

Hi;
I am watching the Healthmaster infomercial and surprised to see so many negative reports on the machine onlinw.
It looks nice, but I will tell you that the ViaMix is a proven machine tht has been around for 20 years or more, I have one, ten years now and love it, I have made soups,juices, etc for years without one incidence of trouble. Save your money, pay a little extra and get the best there is, ViaMix. You wont be sorry, it does everything this infomercial says Montel's machine does....Good Luck.
Barbara; California

Unethical business practices

Posted by Anonymous User at Jan 18, 2010 11:25 AM

I order the healthmaster blender thru the TV informercial. I chose the 4 payment. To my ammazement the billing department not only charged me the full payment of $239.94, they charge another $124.96 preautorization that was never disclosed in the explanation and confirmation of the financial transaction. Upon inquiry of the error and mis-inform charges. I was told that they can preauthorize my checking account and not disclose the transaction nor cost. This is unethical and I cancel my order. They need to be reported to what ever governing authority that monitors business practices of this sort. The billing department of Healthmaster of Montel Williams must think that the general public is gullible and stupid and they can do anything they desire as it pertains to charging your account for this blender. Word to the wise, DO NOT buy your blender over the telephone and make sure you get in writing all charges that may be charge to your account in processing the transaction.

Unethical business practices

Posted by Kathy McCauley at Apr 03, 2010 05:23 PM

I had no problem with ordering over the phone.except it was backordered which they didn't tell me. He cancelled the expedite chgs
and some extra charges for me.
Make sure the guy who took your order didn't pocket the extra money , someway,turn him in.
Good Luck.

Unethical business practices

Posted by Gerald S. at Jan 18, 2010 11:25 AM

I order the healthmaster blender thru the TV informercial. I chose the 4 payment. To my ammazement the billing department not only charged me the full payment of $239.94, they charge another $124.96 preautorization that was never disclosed in the explanation and confirmation of the financial transaction. Upon inquiry of the error and mis-inform charges. I was told that they can preauthorize my checking account and not disclose the transaction nor cost. This is unethical and I cancel my order. They need to be reported to what ever governing authority that monitors business practices of this sort. The billing department of Healthmaster of Montel Williams must think that the general public is gullible and stupid and they can do anything they desire as it pertains to charging your account for this blender. Word to the wise, DO NOT buy your blender over the telephone and make sure you get in writing all charges that may be charge to your account in processing the transaction.

Unethical business practices

Posted by Yasmin B at Jan 27, 2010 06:04 PM

I bought the HealthMaster and I am so disappointed, first of all I was charged for four payments and was told it was reduced to three payments. No sooner the last payment was made it stopped working. Customer Services agents are rude and unprofessional, Montel should be ashamed of himself selling this product that smokes so much that makes you want to call the fire department. Of course now you can't get your money back and they are surely going to send a refurbushed unit. Montel, I am calling Better Business Bureau and report this type of business practice. Is this the way you exploit people to get rich?

Unethical business practices

Posted by Carol B. at May 04, 2010 06:33 AM

I had a similar horrible experience. I was given the run around by Health Master Pro customer service and their system hung up on me repeatedly...maybe it was a real person hanging up on me. I was never able to get a real person on the line until it was too late. The blender had already been shipped immediately on the very first day. I was told at the time of the order that it was supposed to be shipped in 4-6 weeks. I was unable to alter my order. After an internet search revealed some serious problems with the machine, (the jug could be ruined easily and people said this part could not be replaced without ordering a whole new unit) I wanted to add the insurance that I had been offered. No one told me in advance that I couldn't add it to the order the same day. I was told that they couldn't add this to my order. When I realized the customer service was terrible and the product was problematic, I just didn't want the product or to deal with this company at all. I didn't pick up the blender and let it go back to the company. In the end, I was charged shipping and handling of $58.00 but got nothing for my money. If you order this product, expect poor/rude/unavailable customer service and you may end up with a shipping charge if you change your mind. Once they have you in their spider's web, you won't get free. They will never give you an opportunity to change your mind...only a fee for being stupid enough to order from them in the first place. I don't like to deal with unethical companies so be warned.

Healthmaster

Posted by Anonymous User at Jan 22, 2010 06:29 AM

I was super excited about getting this healthmaster so I called in and they dropped the price to only 4 payments of $39.00 and only $19.99 Shipping & Handling. Then to my surprise, the agent dropped the price to 4 payments of $33.99!! Great deal right?? Well since I felt really pressured I told the agent to call me back in five minutes which she agreed to. Non even a minute went by when a different agent called me and I told her I was offered the $33.99 deal and she told me "That's the price for a REFURBISHED device, not a new one. The agent must of forgotten to tell you that." I was pissed that they would lie to me about it in the first place and did not place my order after all! It's like going to buy a NEW car and after you sign all the papers, the dealer gives you a USED car and says, "OOPS, I forgot to tell you it was a used car."

Im glad I came on here before I orderd

Posted by Mayra at Jan 23, 2010 05:09 PM

I was really looking forward to ordering Montel's Health Master, But I always like reading reviews on everything I buy online so I got the answers I needed. Sorry for those of you that already bought it and are not happy.

Shipping

Posted by Evon Cooper at Jan 23, 2010 05:09 PM

I was excited about the infomercial and hastily ordered one for my smoothie shop. However, I had to refuse the order because they are not for commercial use. I called back one half hour after ordering and they would not allow me to cancel. They said I had to call the next day. I forgot and tried 2 days after and it was already shipped out. I had to wait for it to arrive, then refuse it. When I refused I was charged a whopping $59.97 shipping charge.

complaint

Posted by Harold Holland at Jan 24, 2010 08:00 AM

I ordered and cancelled at the same time, whomever is selling this product would make twice as much money if they knew how to package it. You do not see a product on TV implying that is is so great then when one calls up grade to the newer model, with scores of add on's that is mickey mouse sales, I was a national sales manger for years making a company quite successful, and someone hear does not know how to sell this product, it is deisgusting 951 233 98043

complaint

Posted by barbara pace at Jan 29, 2010 09:02 AM

I tried to cancel right after I ordered also, and was told to call back the next day--so I did, and was told it had been shipped already! When I received it, It looks like it has been used. It does not do what the ad says, its a mess to get the food out of the container, the recipe books are vague and untrue, the general info is also very vague. This cheep china made piece of cr*p should be recalled! Now what?

complaint

Posted by Diane Devereaux at Sep 10, 2011 09:08 PM

We bought the HealthMaster from a friend who had purchased about 10 of them at a discounted price. We paid $125 for our unit. After 1 year of use, it is falling apart. The gasket no longer works and they do not make it available for replacement through Montel's website. The motor goes on and off at will every time I use it. I now have to hold the lid in place as it moves and loosens every time I use the machine and if I don't hold it, the machine stops. The noise is unbearable and my whole body shakes because the motor is so strong. We went to the hardware store to locate the gasket but were unable to find a good fit replacement gasket. Gaskets in similar sizes were .59 cents. When I spoke to Montel's customer service dept., they were rude and told me I had to replace the entire unit at $49.95 plus tax and shipping. This is ridiculous! It is a scam!!!
We are going back to using our very old Kitchenaid blender, which has never failed us and throw out this piece of junk. I do not recommend buying this machine.

Montel's Health Master

Posted by Glad I stumbled on this website! at Jan 29, 2010 09:02 AM

I too am sooooo glad to learn from your reviews before making a big mistake in purchasing the Health Master.

I strongly suggest you all call your state Attorney General's Office and report your complaints. The Attorney General in your state should take care of the matter ASAP!

Thanks for your reviews!

Health Master

Posted by Jenn at Jan 30, 2010 12:19 PM

Well, I was just about to get online to order this product and thought I better read the reviews first....soooooo glad I did. I will not be buying this! Thanks to everyone for being so honest!

Health Master

Posted by tom at Feb 07, 2010 04:51 PM

bought this thing after 3 times useing it it went capoot so am sending it back for a refund

Health Master

Posted by PW at Feb 27, 2010 07:39 PM

I bought one yesterday. Brought it home, turned it on, and it would shut off on its own after a few seconds. I turned it back on many times, kept shutting off randomly. Then one of very cheap plastic parts, the cover, broke. I returned it today and will get the Vitamix, which is twice the price but I know it does the job. This thing is cheaply made. You can't put a V8 engine in a Yugo and expect good results.

blender

Posted by Doug Corwin at Feb 18, 2010 05:31 PM

why dont you demostrate them at sams club I see a lot of things done there and do real good letting people sample

blender health Master

Posted by Charlene at Mar 02, 2010 08:48 AM

Hi, I'm Charlene

I just want to thank you guys from making a big mistake of my life.I was just watching the healthmaster blender,well I was going to order it. something tell me to check the viewer first on line then i did that's when heard all this i couldn't believe it. i shock. Montel should explain how to use his piece of crapt. thanks guys

Health Master Issuses

Posted by Joel at Mar 07, 2010 07:56 PM

Ok everything people have wrote about their problems with this piece of garbage is true. I should have read reviews prior to purchasing. I don't see how Montel could promote this cheaply made machine. Save your money and head aches, buy a different machine. Some of the bad things with this is the motor tends to blow out on first or second use (just a quick note, the customer service rep "Keble operator # T71" said that "it's normal for somke to billow out of the machine on first use.") What a load of crap. The customer service will put you on hold for 10-20 min at a time, they are very rude and unhelpful. If you try to return it they will tell you that you should expect an email in 2-3 days?... EMAIL IS INSTANT!!! I hear people never get there return lables and get stuck with no refund, lets wait and see. I will be contacting the BBB and my Legal consultant. Montel if you have any integrity, fix these problems.

automatic payments

Posted by Tamara at Mar 07, 2010 07:56 PM

Very dissatisfied with the service!

When ordering the Health Master on the 10th of the month, I asked the person about changing my payment date because I get paid 2 times a month. He told me to call customer service and they can change it. I just called and they told me they cannot change the date. If I don't have the money in the account when they take it out, my courtesy coverage will pay it & charge me $28. If this happens the next 3 months, that means I will be paying an extra $84 for this machine. They should have told me that when I asked before I placed my order.

montel williams blender a bust

Posted by sherry hamilton at Mar 09, 2010 08:10 AM

  I also purchase blender and have same problem with blender will not turn on. It is related to closing lid tightly which is impossible unless you have immense hand strength. This is NOT something most women or any elderly should purchase. It can be done after many painful long minutes attempting to reshut and seal lid or getting my 200 pound teenagers to close it for me- even they had to manipulate it.
   DO NOT BUY this machine unless you are a masochist. They talk about no question return- that is true they will refund you money leass S$H which by time you ship it to yourself for $30 plus return it for $30 you are out $60 and have nothing for it. I called about return after a frustatring month and after finding out I would be out $60 decided to just keep it and try to work with it- bad mistake it is useless, frustrating to operate bulky and sits on my counter mocking me and I should have lost the $60 as a lesson and then at least have something bak in my pocket. DO NOT BUY THIS MACHINE IT IS A RIP OFF

montel williams blender a bust?

Posted by Dee at Apr 03, 2011 11:10 AM

I am having problems with one of the buttons and they are emailing me a label today and will send it back for a new one. I will give it another 2-3 weeks and if it doesnt work for me, I will send it back and get my refund.

I am patient. Nothing is perfect. I dont know know how many times I have taken appliances back to the store from Braun to Cuisinart. Heck, thank God I have a warranty on my whirlpool washer and dryer because they will be hauling that out of here in a minute. I do expect to have something I paid so much for to work FULLY!

I am saying all this to say, I think the HM is not a bust. Montel is the creater but he did not sit down and assemble them all to perfection. LOL and I am almost sure he didnt send the jobs to India or China. Most of the people I am speaking with are America so he gets points from me on this one! I get so angry when I pick up the phone and call some of our most popular phone or computer companies and all of a sudden,I am talking to someone in India and we wonder were are the jobs! So lets give the guy a break. He has a good concept of blending and cooking and eating healthier and has presented America with a major problem! We overeat and we need to eat the right things to get healthier and I am sure that he is sitting with the manufacturer just like many other creators perfecting this creation for 2012 and then someone else will be ticked off because they want a free upgrade. lololol

I will keep you abreast and report honestly about my experience with the Health Master!

Now calm down and think constructively. :)

Will Not Turn On

Posted by Anonymous User at Mar 14, 2010 05:02 PM

I was so excited to try my new toy out. My first impression, however, was that this was a very cheaply made appliance.

Then as I'm all ready to go, hit the ON button, NOTHING!

Ruined my meal, and really galled me that they have the nerve to charge so much for this piece of s***!

Sucks

Posted by Health at Mar 19, 2010 08:17 AM

THIS IS THE WORST PRODUCT I HAVE EVER BOUGHT!! THE ABSOLUTE WORST CUSTOMER SERVICE THAT I HAVE EVER DEALT WITH!! THE DAMN THING DOESN'T EVEN WORK. DONT GET SCREWED OVER JUST DONT ORDER!!

Sucks

Posted by Anonymous User at Apr 10, 2010 04:22 PM

called customer service to order wanted info on the differences of products of the lady wanted me to give credit card info befor order and couldnt answer with out credit card What!!!

My Order

Posted by Carolyn Adams at Mar 27, 2010 06:39 AM

I ordered the Health Master, tried it. Everything I put in it tasted like motor and motor oil. Sent it back and didn't get all my money back at first til I called and insisted. But still didn't get full refund. Still short the money of 14 dollars for sending it back. Not to say all the vegies cost for trying it. The machine maybe changed but their way of business is sorry.

Health Master

Posted by Chris at Mar 28, 2010 07:09 PM

Thank you for all of your reviews. I have Montel on the television right now selling the Health Master. I will not buy anything that has such poor customer service...no matter how great a product is. Glad i read the reviews before making any decision! Will save up for the Vita Mix one. My friend has it and loves it. Bought it at Costco

HealthMaster Blender

Posted by Anonymous User at Mar 28, 2010 07:09 PM

I bought one of these a few months ago. It worked great until a black, grease-like substance started getting into my smoothies through the bottom of the pitcher. I requested a return label and got one two weeks later. I had to ship the base separate from the pitcher because I couldn't find a box big enough to properly package both together. I shipped them on Feb. 24 and yesterday (3/26), I still hadn't heard anything. When I called yesterday, the representative who answered the phone asked me if I had tracked the packages. I told him I hadn't - because I didn't pay extra for a tracking number. I paid for insurance, knowing this meant the PO could track it if necessary. He then told me they hadn't received either package and there was nothing he could do. I went to the PO today and had them track both packages, which were received at the proper address 3 days after I shipped them! I called HealthMaster again this morning and was asked if I had tracked the packages - when I said yes, the representative miraculously found in the system that they had been received! The representative promised me I would have a new blender in two weeks. I told her to keep it and return my money - I've already purchased a different product in the month I was waiting to hear from them. The representative couldn't give me a refund - she could only request one "from accounting". We'll see. Just a warning - make sure you insure the package before sending yours back!

BPA ALERT!!! NOT BPA-FREE

Posted by Alex Sobieski at Mar 29, 2010 09:54 PM

After reviewing all the comments on this site, I called the info line and asked if the #7 plastic pitcher was certified as BPA-FREE and if they have it in writing.

The lady didn't know what I was talking about, so she asked her manager. After a minute or two on hold, she came back with a very "canned response"

-"My manager informed me that our blender is not BPA-Approved, but it IS FDA approved, so it's safe."

BULL SH**

BPA is no longer legal in baby products and is fast being taken out of most plastic products.

Hard "glass-like" plastics often #6 and higher, contain BPA and other chemicals that interfere with the body's hormone system, either by blocking or by imitating hormones...

It's terrible for you.

I don't know why any person serious about getting healthy would every get a product that leaches toxins into the fresh, healthy foods they think they are eating.

After that call, I just bought a Vitamix 5200.

(yes it was more money, but it does all the same things.)

HEY MONTEL -- if you can back a product with a glass pitcher or a BPA-FREE plastic pitcher (like the vitamix), I'll be happy to save the $150 and buy your product. Until then, my life/health and that of my kids is not worth saving $150.

This review is honest, true and complete to the best of my knowledge and research. I am not in any way being compensated or asked to place this post.

STAY SAFE AND HEALTHY!
-a

BPA ALERT!!! NOT BPA-FREE

Posted by KS at Apr 03, 2010 05:23 PM

I have been seriously considing ordering one of these machines.
Needless to say. that after all of these bad reviews, I will not.
All you folks looking to return your machines should look at the options given to you under the terms of the credit card that you used to make your purchase. I believe that my card gives me a 3 month window for filing a consumer complaint and getting a refund. If The health Master customer service wont listen to you....your Credit Card Customer Service rep will.

It ran but didn't chop up most the foods.

Posted by Kathleen McCauley at Apr 03, 2010 05:23 PM

Right off the bat, it didn't work right ..
so I watched the ad over, and over... read all
the pamplets... Decided to try it again.
Finally it worked perfectly and I love it.

At first I hit the ON/off button, the motor turned on immy. so I went up to the button where
you dial it up to 8....the carrots, celery, pepper didn't get chopped up but the tomatoes was like hot soup.

Now I found out it shouldn't have started up right away before hitting the 3rd button called
the RUN/start button. but it did, and since it
did run there was no reason for me to look for a Run button to get everything chopped up.

Now I hit the ON/off button (1st button) and then I hit the third button (RUN/start)
everything gets emulsified as it should...
I hope this helps some of you our there.....

Healthmaster

Posted by TAMMY at Apr 06, 2010 06:01 PM

I purchased the Healthmaster(deluxe) got it on March 12, 2010..the motor went on 3-14-2010...I called their customer service and the guy that I was speaking with had the nerve to say the new unit would smoke upon first few uses. I then asked was it normal for plastic pieces to be flying out from underneath? Did not get a response for a second..he handed my call of to someone else...they sent out a return shiping label and I have returned item and I am now wating on my CC to be recredited.. Just glad my 60 days were not up...I not ragging the company the blender was nice I just don't won't to try another.. maybe I will get a VITAMIX

Healthmaster

Posted by Alix Van Rees at Apr 10, 2010 04:22 PM

I understood from the TV ad that this blender had a wonderful plan to lose weight healthily and comfortably.
I sent it to someone I thought might use it, but I hear from them that there is no real diet plan, but the recipes are chock full of calories and everything fattening that you can think of. I'm very disappointed, also embarrassed, because I thought it would be helpful
to them, not a reason to gain more weight!
For me, this is a real bust. I want to return it.

blade/ pitcher separated

Posted by Lorena Webster at Apr 11, 2010 06:10 PM

My Husband and I love the Health Master. It gets used several days a week. We have made our own peanut butter, soups, and of course we have come up with receipes for our own form of green drink full of veggies & fruits. We are looking forward to making homemade baby food for our Granddaughter. Now our problem is that the pitcher and the turning blades have come apart. Could you please contact us. Thank you Lorena Webster

Health Disaster

Posted by Bruce Winn at Apr 13, 2010 07:39 AM

I used it once, one stinkin time on potato/leak soup and the mighty 2 hspwr. motor could not handle it.

Health Master

Posted by Fred Gaskins at Apr 13, 2010 07:39 AM

I had ordered a Health Master and when it arrived it work for 2 minutes and started smoking and stopped.
I had called there customer service dept. 3 times for a returned label and they are charging me for shipping it back.
I wouldn't recommend any one buying this product from this company and I'm ashamed of Montel Williams from backing this faulty product.
I'm also going to the Better Business Dept. to report this incident. I was told that I would get a full refund when I sent this non- working Health Master back.

Fred G.

check the clearance shelves!!!

Posted by Anonymous User at Apr 13, 2010 07:39 AM

While shopping for kitchen items at a national retailer we came across the HealthMaster reduced to $49!!! Why? Someone returned it to the store because it would not turn on. So we took a chance and thought we would see if we could get it to work. The store assured us that we could get our money back if we were unsuccessful. Sure enough I got it home, put it together and...no power. Then i got out the owners manual dvd. Followed the instructions and realized the cap was not on completely, and i mean it was off by about 1/16 of an inch. So i tightened the lid to specs and voila!!! It works! I love it. I have used it about 3 times a day since i bought it. I just feel bad that someone else returned it because they never even opened the owners manual!!

check the clearance shelves!!!

Posted by Paul at Apr 15, 2010 07:10 AM

I was contemplating buying Montels "emulsifier" but after reading the reviews ...... well enough said, I am so sorry for all those who were scammed. I strongly believe a class action suit should definately be filed against this friggin washed out host!!! peace and love

Health Master Blender

Posted by Margaret at Apr 15, 2010 07:10 AM

I bought the blender for my parents and after only 2 months of usage the motor dies. When my Dad call them about the problem they said they will mail out a new motor in 5-7 days after 10 days my Dad called again now it will take an additional 3 weeks! First of all a brand new machine should last more than 2 months!!

Do not buy this item!!! Bad product and bad service!! By the way it's not free replacement, you have to pay about 40.00 in S&H and of course you have to send them a check first before they will send out the replacement motor!

Rusting/Leaking Container

Posted by Jackie at Apr 19, 2010 08:27 PM

I have used two containers for my Montel Williams Health Master and another one is on its way. Both containers rusted & leaked from the bottom of the container. I'll see what happens when I get the 3rd one.

Rusting/Leaking Container

Posted by Mark G at Apr 24, 2010 05:39 PM

I have contacted Healthmaster Customer Service and they admitted right away to a problem where some of the units leak the oil from the motor but of course will not mix with the contents of the healthmaster. They assure me that these units are completely covered, and they will replace the unit without the customer having to pay the shipping costs. They further confirmed that they are looking into the issue to provide a permanent solution. Reading between the lines of the reviews offered, I get the distinct impression that other vendors/sales people are trying to capitalize on this issue. I have purchased a healthmaster and I am expecting to recieve it within the next three days. The customer Service rep I spoke with was very friendly and eager to help, I explained that I already purchased the unit. After reading the numerous reviews, I was almost inclined to cancel my order, except I felt this underlying tone of sales people basically bashing the units and exploiting the issues in order to sell their own. I was a salesman for many years and one thing I never did was "bash" the competetion. I would suggest that anyone looking to purchase the healthmaster take the reviews "with a grain of salt" and know that the company will stand behind the product. The service representative confirmed that if nothng is wrong wth the healthmaster than indeed the customer returns it as his/her own expense. He stated that they had numerous cases where customers called in and learned that because they did not pick up the manual even once, they had trouble. Once customer service walk them through it, the issues "disappeared". I now eagerly await the arrival of the health master. I would also implore anyone that had a unit leaking an "oily substance" to call customer service right away so they can replace the unit as promised at their own expense.

Rusting/Leaking Container

Posted by Mark G at May 04, 2010 06:33 AM

Amazing machine!!!
Made my first fruit medely and it was awesome.
Used Vanilla soy milk, honey and 1 lbs fruit. It was so light and refreshing, mmmm good stuff.
I am extremely pleased and it was so easy to use. No problems at all.

Rusting/Leaking Container

Posted by Mark G at May 08, 2010 07:17 AM

I take it all back!!! The blender was awesome but motor blew up on the third use. Smoke poured out. Customer Service acknowleged that it was probably a bad one as this happens. "Maybe 3 or 4 out of 1000". They could not guarantee I would not get another bad one. I am sending back under the 30-day return policy and I already ordered a vita-mix. By the way the reason Montel stopped endorsing vitamix (He owns a least one) is that he felt he should be paid to endorse it. Vitamix has never paid anyone for endorsements. ANyway bottom line you can't beat vitamix. In consumer reports they came up with a 89 the closest was the Hamilton Beach Tempest at $424 dollars. On the vitamix thsy sell reconditoned units for a lot less with same 7 year warranty. The models have new pitchers and motors are checked out. They come from demos and returns. Just click the comparison chart to see the reconditoned units they have in stock. Finally a tip for anyone not being able to get their money back. Put a claim through your credit card company. It takes time but you will get your money back due to the fact that you never got your product. I already put a claim as the company promised me a return label I have not seen yet. I will get back every penny including the shipping and taxes I paid.

MONTEL WILLIAMS BLENDER HEALTHMASTER

Posted by GIGI at May 08, 2010 07:17 AM

DO NOT BUY THIS TERRIBLE MACHINE. U PURCHASED 2 MACHINES RETURNED THE FIRST ONE FOR A REPLACEMENT. THAT ONE WAS DEFECTIVE ALSO. BE CAREFUL BECAUSE BOTH OF MY MACHINES STARTED SMOKING!!! DO NOT PURCHASE. MY 19.99 BLENDER FROM WALMART DOES WHAT THE HEALTHMASTER SHOULD HAVE DONE!! VERY DISAPPOINTED!!

The Importance of Dark Leafy Green Vegetables

Posted by Markus Thorndike at May 15, 2010 06:14 AM

I've been reading a number of reviews and comments on this site, and have noticed that a number of people focus on using this product with fruits and/or if they include vegetables, they add mostly carrots and/or celery.

Fruits are great, but if you are truly trying to be healthy you are missing perhaps the most important elements: dark leafy green vegetables.
They contain key vitamins and minerals that are harder to obtain through other sources. By "dark leafy green" I mean vegetables such as kale, chard, spinach, dark lettuces, romaine.

Also, if you are trying to reduce caloric intake, know that fruits on the whole are more calorie-dense than most vegetables. In addition, because you are emulsifying them, their natural sugars are easier to digest by the body. Though much better by FAR than injesting processed sugar or corn syrup, know that fruit emulsification and juicing increases the glycemic index of the food in question. The higher the glycemic index of the food, the more insulin the body needs to produce to process that food. Insulin is also one of the hormones that tells the body to store fat.

I would strongly encourage you to add some dark leafy greens to many of the drinks and foods you make with this juicer.

Here is a recipe for Green Alkalizing Soup, which uses kale and spinach. It is highly nutritious and tastes surprisingly good (though don't expect it to be sweet!).

* 1 avocado
* 1 cucumber
* 5-8 stalks celery
* 6 leaves of kale
* 1/4 - 1/2 bunch spinach
* large handful of fresh parsley
* a few fresh basil leaves
* small handful of cilantro
* 1 tsp fresh ginger
* 1 lemon (rind optional)
* dulse seaweed flakes to taste
* a little bit of water (1/2 cup to 1 cup)

Start with the cucumber and water. Using as little water as possible, emulsify the cucumber. You'll probably need to use the tamper. Now add the lemon, celery and avocado. Next add all the other ingredients EXCEPT the dulse seaweed. If the soup is too thick add more water, but only just enough. Once the mixture is thoroughly emulsified, turn off the machine and add the dulse flakes. Pulse 2-3 times to mix in the flakes.

The recipe above is NOT exact, and you may have different tastes than I do. You might want more avocado or cucumber. Also, vegetables grown in different places can also have different tastes. So do experiment until you find what works best for you.

If serving immediately, add and emulsify enough ice to cool the soup down to the temperature you desire. As with all emulsified fruits and vegetables, the sooner you eat/drink them, the better. Otherwise, chill in the fridge until ready to serve.

Health Master

Posted by Clarencetta Thomas at May 15, 2010 06:14 AM

Because I Love Montell and Believed he would never promote
anything that was awful I bought
a Health Maste machine. What a
mistake, its not what he promoted. And I tryed on several
occassions to return it but ended up just paying for it. I
want my money back and anyone who wants their money back should be able to do so. Dear
Montell I am so disappointed , so very disappointed. I have Fibromylagia and wanted / hoped
it might help my pain but it just took money I really didn't
have.I want my money back, who can help me?

health master blender

Posted by Joy at May 24, 2010 07:26 PM

It was great for the two months that it worked. I paid $300.00 for this piece of crap. Not only did it leak oil all over the place, the blades came free and literally chopped the bottom off the tamper that comes with it. Buyer Beware

Monthly shipment of Protein Booster

Posted by cleo swanston at Jun 11, 2010 06:35 AM

i have already recommended that the monthly shipment of protein booster be stopped and it is still being shippeed. I intend to stop payment on the card because this is unnecassary spending as it is sent monthly.
Please dicontinue sending your protein booster.

Refund/Credit

Posted by Shari at Jun 11, 2010 06:35 AM

I order the professional blender. I had noticed that as soon as I purchased the blender the money was debited out of my account, immediately. I was very surprised how quick the delivery was, it took about 3 days. Took the Blender out of the box and couldn't believe how large it was! It wouldn't fit under my cabinets so, I put it back into the box and send it back. Received a notice that the company HAD RECEIVED the Blender. That was over a week ago and STILL HAVEN'T received my deposit. I called customer service and was told it would take 9 days for me to receive my credit. I told him isn't it funny how immediate it was taken out of my account, but when it comes to a refund it is going to take about nine days? This company is more than Happy to take your money, but is Very SlOW when it comes to the return. Besure to check the other comments, for I had made the mistake in NOT Checking before ordering. Wished I had, it Would have MADE a Difference.

Scam - Shame on Montel

Posted by Bill at Jun 16, 2010 05:56 PM

I received my Healthmaster. First thing I noticed is that it had a cheaper blade in it than the one they advertise on Television. I only had mine a few months and it burned up. All I ever used in it was fruit. Next thing you know smoke was billowing out of it. It has been several months and I still haven't received my replacement. Buyer beware.

camera trick-editing

Posted by Marci at Jun 16, 2010 05:56 PM

While watching the infomercial, I noticed they edited the video with a batch of vegetables in the jar. They started it up and the contents did not blend instantly. They edited this point and the next thing you see is it is all blended nicely. I don't know why they think the viewers are stupid. I was interested in this until I saw that. I felt it was dishonest.

blender overheat

Posted by connie worcester at Jun 16, 2010 05:56 PM

we purchased this machine as seen on tv
had couple months started then shutting off
then started smoking also seeing oil under machine returned for replacement 1st use overheated blew circuit wouldnt reset. guess what we wont be getting another on. we followe all directions

Another Bad Review

Posted by David at Jun 21, 2010 06:34 AM

Same problem - light use - 3 months later the jar seal failed and leaked oil. The jar lid is very difficult to lock into position without first moistening. The control buttons do not work smoothly.

AND... This unit is hyped as a emulisfier for healthy vegetable juice mixtures of various types, yet there is not one recipe for such a drink included. On the CD that comes with the product, they show adding vegetables and presto, liquid juice. But you need to add copious amounts of water to make it happen. As the demo continues, instructions are given on what to add, but no mention when adding the gallon of water.

It is big and noisy.

Fortunatly I purchased from Bed Bath and they will take it back.

This is a cheaply made, poorly engineered product trying to grab would-be Vita Mix customers by promising to do the same thing for half the price. They rely on over-marketing to sell, then delay tactics to discourage irrate customers hoping they go away and therby make their profit. Not a very good business plan.

Unless you are masochistic and injoy inflicting pain upon yourself, do not buy this product! You'll be glad you didn't.

returning my healthmaster

Posted by david at Jun 26, 2010 08:29 AM

I watched at least some of that commercial a half dozen times before ordering. I did not research the product. I was compelled by a pity-sell done through an MS survivor and probably gave Montel too many points for illness when as it turns out he is just reselling a repackaged Jack LaLanne loser product. (My mom purchased one of Jack’s blenders from the manufacturer, Tri-star in which the container leaked where the blades assembly was part of the blender container and replacement parts were no longer available) When I ordered over the phone I became suspicious as I used the automated ordering system which "automatically" tries to sell you upgrades and more products etc. I did "upgrade" to the ultra or whatever they call it for more horsepower etc. and at more cost. I am fairly certain this is the same model they show on the infomercial. My purchase came to $309.90 including $39.98 for shipping.

I received the product very quickly and used it about 4 times before the motor died suddenly after about 30 seconds at mid speed. No smell of anything burning just suddenly stopped. I bought this product because the infomercial seems to emphasize the health aspects of the machine, but the included recipe books include 2-3 vegetable based drinks and the rest are basically fruit smoothies and gelatos and sorbets and cakes and breads. Most of the recipes boast the addition of fructose, simple syrup or "organic sugar" I guess the subliminal hope that organic sugar is better than ddt-laced mad cow sugar.

Customer Service answered the phone relatively quickly and says i will have a return document emailed to me within a few hours and if i write refund on the return label I should get one, minus shipping. crossing my fingers on that.

In the end since I had to pay for initial shipping my calculations are that I made four smoothies/juiced drinks for $10 each.

Heath Master

Posted by Jerri at Jun 29, 2010 09:14 AM

June 30,2010,

I just wrote on the rusty leaking Pitcher. I really loved the spinch,tofu and cantalope shakes I Had been making untill it started to leak rusty fluids. I really think Montel Williams needs to think twice before he indorse's any products. I am very disapointed that I had to pay a shipping charge of $24.99 to get another pitcher and have not had this product for a year . Maybe the company should refund everyone their $$$$ for this product that does not work right. I wish I read all these reviews before I purchased this product,but I had faith watching Montel indorsing this product. Jerri Plattsburgh NY

Bearing failure

Posted by Greg at Jul 25, 2010 07:31 PM

I have had the Health Master for about 4 months now and probably made 8 smoothies, and I used it once to make the vegetable soup recipe in the book that comes with it. After about the 5th or 6th smoothie, a black substance came out from the bearing, and now it is binding up. I have also read reviews from other people that had the exact same thing happen. Apparantly the bearing is not sufficient for the blender. Other than that it is ok, just not very well built if it only lasts for less than a dozen smoothies.

blender

Posted by smokeybea at Aug 03, 2010 06:47 AM

I brought the blender and it leaked oil all over my counter top, and when ever you used it was so loud you couldn't be in the same room with it. Also the blender would stop working have to keep reseting it. This is the worst blender out and customer service is a joke! They need to be trained in customer service and politeness! Wouldn't recomend it to my ememy.

Health Master Blender

Posted by Charlene at Aug 03, 2010 06:47 AM

Thankyou so much for posting your reviews! I was so excited about this machine and what it could do and couldnt wait to get it. I had to wait because I just didnt have the extra cash....Now Im so glad I didnt have the cash in hand when I first watched the commercial for it...Im so dissapointed but thankful! I will have to wait a little longer to purchase a better quality one.

Health Master Blender

Posted by Jocy at Aug 09, 2010 08:58 PM

Thanks for the info. I ordered one and I am now scared to open and use it. I called the customer service department and told me to refuse the shipment and I will get a refund. Hope this is true.

Health Master Blender

Posted by Rich at Aug 28, 2010 06:36 AM

Not a chance!!!! This was the biggest piece of crap I ever bought !!!

DO NOT BUY -- COMPANY WILL NOT HONOR WARRANTY

Posted by Rodolfo Davila at Aug 15, 2010 09:13 AM

After watching the infomercial ten times, I broke down and purchased the Montel William's MY Health Master. Biggest mistake!! I bought the extended warranty to make myself feel better about all the bad reviews.

Four months after I bought it, and the full return policy had expired, the machine broke down. I called the company, asked them to replace and well, after eight calls and six months, I still don't have the replacement part I need or a refund!!!

DO NOT BUY THIS PRODUCT -- WARNING!! COMPANY WILL NOT HONOR WARRANTY, POOR CUSTOMER SERVICE, TERRIBLE DEVICE!!!

health master

Posted by sandy at Aug 15, 2010 09:13 AM

I became so excited about ordering the Healthmaster to make green smoothies for a healthier life style. I want to order one for my brother and sister because they, too,ar interested in buying the product; however, I have read so many negative comments about the juicer from why is Montel deceivng his public to you will be flushing 200$ down the toliet. I have decidet to order the juicer and to return it if I am decided within the 60 days.

healthmaster blender

Posted by kathy dwyer at Aug 19, 2010 09:38 PM

I was (and still is)terribly deceived by this product. I believe I received an inferior product This blender performed like the competition they showed where the other ordinary blender mushed the ingredients. I poured water into the jar and received a jar ful of mush. The speed button went to 8 the first time and after that only went to 5. I wanted something to replace my juicer and oster blender but I have to go back to those two trusty "friends". I do hope I get my money back. As a senior I feel I have been hijacked for wanting to improve my health. GOD HELP US

healthmaster blender

Posted by Francis Burnette at Aug 21, 2010 10:10 PM

I 've had to return the Healmaster 3 times because after normal use, it just stopped working. They offerred to replace it last week, but I let them know that I wanted a return label and I would notify them when I was ready to order another one. Not in this lifetime. Good infomercial, bad product.

cancellation refund

Posted by Anonymous User at Aug 23, 2010 04:48 PM

/On Saturday morning 09/21/2010, I place an order for thr health master and my account was overdraft, I called to cancel and was advise by customer representative #T77 that a refund will be in my bank account in 2 hours. Since then I have calling the bank to confirm refund and it has not been done as yet. I've been trying to contact customer service but was unsuccessful. Please advise and or contact me at 321-332-2333. IF I DON'T HEAR FROM YOUR COMPANY IN THE IMMEDIATE FUTURE I WILL PERSUE FURTHER LEGAL ACTIONS IN THE AMOOUNT OF $324.00.
$324.00

Health Master

Posted by Robeert Covert at Aug 28, 2010 06:36 AM

This machine is not worth the money. I have had it 2 days and it won't do a thing. I am doing my best to return this machine. It is not what they said it was and it will not do anything thy say it will. Deffinitly not worth the money.

Health Master

Posted by Alice at Sep 01, 2010 11:06 AM

Thanks for all the reviews. I just ordered the Health Master a few minutes ago on QVC. Please pardon my short note. I have to go cancel my order.

Do not buy Health Master, You will Regret

Posted by Wilson at Sep 01, 2010 11:06 AM

You may think you are getting a good deal buying a Montel Williams Health Master for $199 plus $29.99 (Shipping) or less (QVC, $169.20 plus $12.97 shipping), but you are only get a three month warranty and there are many complaints found on the internet about the blender motor not working or the pitcher leaking brown rusty colored liquid from the bottom (not sanitary and not acceptable).

According to the Health Master websites, myhealthmaster dot com and healthmastervs dot com, the FAQ page states the blender is 21 inches high.

Blendtec Total blenders are 15.5″ high. VitaMix blenders are 20.5″. Both Blendtec and VitaMix home blenders average $379-$400, but the blenders last for years.

The Health Master website states the HM can replace a 10″ cooking knife, a ricer, a hand mixer, a meat grinder, an immersion blender, an ice cream maker, and a juicer. Ha! Try to make cake batter or cookie dough in a Health Master. Try to handmade ground beef in a Health Master.

I had a Blendtec HP3A blender ($325 special price) which I gave to my sister-in-law and I now have a Blendtec Total blender ($280 used from eBay). Compared to the Montel Health Master, Blendtec does not require locking the lid or locking the pitcher before use. Blendtec uses a very easy rubber gripper lid and a very easy square pitcher. You do not need to twist and turn to use the Blendtec unlike the HM’s pitcher and pitcher lid. For cooks who need manual speed control, the VitaMix is good, but for simple smoothies the Blendtec is better. The blendtec has pre-programmed buttons and the motor will stop by itself so you cannot burn out the motor.

Using the Health Master to make hot soup with cold water is ridiculous. Why would you want to run your blender motor for 8-minutes when you can just use hot water. Montel did the same hot soup demo on QVC. He ran his blender for 8-minutes. Insane. Whenever I see the VitaMix demonstration at my county fair, the demonstrator always uses hot water when he makes vegetable soup with chicken broth cubes.

Canceled

Posted by Lisa at Sep 01, 2010 11:06 AM

I just ordered the Health Master blender yesterday WITHOUT researching it. I too thought that if someone lie Montel was backing it that it should be a great product. Then I went online and saw all these reviews.... I was shocked to read so many problems with this product. I called this morning to cancel my order and thought the fun was about to begin when the message said my wait time was 66 MINUTES! This is 8:45 in the am Eastern time. Well, it only took about 5 minutes before someone answered. I told her I wanted to cancel and within a few minutes it was done and I had a cancellation email. I will watch my credit car closely and make sure that charge doesn't show up. I'll update my comment box if anything else happens.

Health Master Blender

Posted by Kai Roberts at Sep 01, 2010 11:06 AM

I'm a single mom with Lupus and was really excited when I saw the informercial this morning. With all these bad reviews I don't want to spend the money. Anyone have a good experience with the Health Master Blender?

Health Master Blender

Posted by Montel should should come up clean at Sep 10, 2010 09:51 PM

Doesn't look like it, and if they do they haven't had it long enough, sooner or later there's too will crap out, this is a very inferior product I am on my second machine used it once and it quit working while running.
Montel you should be ashamed ripping all these people and myself off, while you suck up all our money.

Health Master Blender

Posted by RIPPED OFF at Sep 10, 2010 09:51 PM

DO NOT waste your money on this machine it is a piece of crap I am on my second machine and it too crapped out on the first use.

This blender is awesome!

Posted by Anna Ortiz at Sep 03, 2010 08:28 PM

I got this blender as a gift, it is so awesome! It is powerful and does a great job of blending veggies and fruit! I drink green smoothies from recipes that I get online and books that I read, I really like it! Just yesterday I made a gallon of this stuff for my family and they can't believe they are drinking bunches of spinach! Well ofcourse the banana makes it sweet and drinkable, but it's the greatest thing since the microwave for me! LOoooooovvveeee it! You can't go wrong, if you got a lemon, return the darn thing and get a new one!!

healthmaster education

Posted by holly at Sep 05, 2010 09:22 PM

what a great site - thank you all for your input - it convinced me not to purchase this blender but check out the vitamix instead.

in addition to my comment yesterday...

Posted by holly at Sep 10, 2010 09:51 PM

QVC carries the healthmaster and the reviews are as bad as here: unreliable performance and no cust svc. they also carry the vitamix 5200 for 414 with a special coming up in october for 376. and costco has periodic inhouse demonstrations set up from time to time and theirs sell for 395.

Healthmaster Should I or Not?

Posted by Ms K at Sep 10, 2010 09:51 PM

I have received the Healthmaster as a gift and I deccided today to look on line at the reviews and to find some recipes for smoothies and soups. Well I found all of these bad reviews and I am wondering should I not put myself through the trouble. I don't want to tell the person I received it from that I may want to to send it back when I have not even tried it yet because of these reviews. What should I do it is still in the box? Now I have purchased a few items before that were not all they were suppose to be and just returned it or bought something else. There will always be a product that will be loved and hated by someone. Need some feedback, and Soon.

DONT DO IT!!!

Posted by KIm at Sep 29, 2010 07:00 AM

I sent my first Health Master back after 15-days (I purchased it from Amazon). It wouldn't even blend enough to make a smoothie. I decided to give it another try and purchase it directly from Health Master. Big mistake!!!! I used is twice then poof!!! The motor blew. What really stinks is that you are stuck with the shipping and handling costs not to mention the waste of time. Try calling customer service to get it returned and its like talking to a robot. to sum up this Health Master, over promised and under delivered.

$199 Health Master Montel Blender

Posted by Bryan at Sep 29, 2010 07:00 AM

DO NOT buy the Health Master Blender. My wife gave me the $199 blender shown on TV with Montel for Christmas 2009, and at first it was great; but within a month it started leaking oil and after a couple of more months it stopped working. After multiple calls/E-mails we finally got the manufactuer to replace. At first they wanted to charge shipping of $25, but after giving my wife the runaround for almost 3 months she finally talked with someone with that helped us out. The new one started leaking oil immediately, and after two months it has just about stopped working. It was such a hassel to get the first replacement, I'm not sure we will even try on this; especailly if it is going to be the same. They obviously have a design flaw. In 10 months we have gone through two blenders - all we use them for are smoothies and protein shakes.

Montel Repair

Posted by Randy at Sep 29, 2010 07:01 AM

Has anyone taken apart the blade section to repair the leak at the bottom of the blender to motor seal? Mine has started leaking and I can't seem to tighten the blade/motor coupling housing

Montel Repair

Posted by Anonymous User at Jan 03, 2011 05:54 AM

I just sent mine back for the same problem. I am waiting for a replacement.

Oil Leak

Posted by Anonymous User at Oct 01, 2010 03:11 PM

I have used my Health Master almost everyday since May. Lately when running at any speed over 3 I see what looks like an oily residue on the bottom of the pitcher as well as on the 4 pitcher mounts on the base. Is this what others are referring to as a "bearing" problem?

Buyer Beware! No Customer Service

Posted by PJ at Oct 05, 2010 04:04 PM

I bought the Montel Williams HealthMaster about 2 years ago. It is okay. It is NOT a juicer-- it is a blender that can get hot enough to warm up the contents. There is a gross rusty-looking substance on the bottome of the plastic blender jar and base that I cannot clean off. Since the jar does not detach from the base, it in not ever going to come clean. I don't know what effect the has on my food.
There is no customer service, so consider buying it and not having any option for repairs. I moved and lost one of the detachable rubber feet. I've called twice in the past 6 months. Both calls took 15 minutes and they advised me to buy a new base. They do not sell the feet. Finally they agreed to send me out a new foot from a unit that had been returned. They have never done that. There is no mailing address for complaints. I don't know what to do with this item as it is unusable without feet and the company will not respond to my simple request.

this and that

Posted by lizzie at Oct 05, 2010 04:05 PM

Isn't your body and health worth 400.00??? It was to me...so I bought the Vita Mix...excellant...even restautrants use them...I make nut butters, ice milks, soup, and smooties with mine. Moderation is the key, as well as experimenting with what works for your body. I mix it up! I say go with the best !

Montel Williams Health Master BURNED UP

Posted by Joyce Berkley at Oct 07, 2010 07:02 AM

I have owned Montel Williams Health Master for 6 months, today I was making soup, blender was set on speed 8 for 6 minutes. Health Master started smoking, very loud, spitting black soot onto my counter top. Blender base rubber burned. I immediately called customer service who wanted me to pay $29 for shipping me a new blender. My defective blender was still under warranty. Afer a long conversation, customer service finally agreed to send me a mailing label to return blender. I wasn't paying for shipping. Buyer B E W A R E! Blender is unsafe.

STINKS....

Posted by davif r at Oct 12, 2010 08:39 PM

this thing is not worth the price I luckly bought it at bed bath and beyond and can return it tomorrow ..... this thing sucks just a over sized loud i mean loud blender....
I watched the info-mercial and this thing does not just blend up anything you put in i still had to cut everything up into small pieces or the motor sounds and smells as if it burning up...this might be ok for soups but in no way would i reccomend it for juicing or smoothies even as it comes out like a thick sludge with all kinda chunks and seeds etc..
I would probably pay about $50 for this definitly not the $220.00 i paid for it..

Dont i repeat dont waste your money..Montel should be ashamed to put his name on this

Blender will not turn on

Posted by Freddi Woods at Oct 20, 2010 12:35 PM

I have had my blender just a little over 6 months with very litle use. Just as I went to juice some fruit and veggies today the moter would not come on. I have talk to three representatives which were of no help, with the last rep(a male named benny)hanging up on me, and the lady before him leaving me on hold for over 40mins. I did not know this was a Jack lalane product for I would have NEVER bought it. The motors in any of his products are NO GOOD! I do not see how Montel could endorse such a piece of crap. Montel has always seemed to be for the good of everyone's health, What happened? Does anyone have any idea how to get a refund or a number where I can be serviced from a responsable party? Maybe if there are enough disgruntled individuals we could start a class action law suit against the company. Any lawyers out there care to comment?

Blender will not turn on

Posted by bob at Oct 26, 2010 09:39 AM

You have to line the mixer aprt and pitcher to the lock position and do the same for the lid. Turn both clockwise till clicks or wont turn on.

Returns & upselling

Posted by P.Woelfel at Oct 26, 2010 09:39 AM

Decided to return the healthmaster, too big.....just found out that I must pay to ship it back after they charged $49.97 to ship it to me. They are saying the reason is each (free)cookbook was sent for just the shipping and handling and only $29.99 will be returned to me. Don't fall for it, and get the recipes. Use your local library for recipes or the internet. Then if you decide not to keep the machine you will not be in for a nasty surprise.

Great, just like on TV

Posted by Bob at Oct 26, 2010 09:39 AM

I bought a month ago, so far so good. If you put veggies in use the stick and stir around until in grabs then pow! it blends it up. Fruit you dont need. I use every day, being a emulsifier it's best to add 1 coffe cup of ice spring water for juice's. This makes it frothy like a "orange julius" best is mango/bannana/peach. And 2 of each will make 16oz for 3 people!. Set on 8 minutes and does make HOT soup. Easy on celery not to tasty with tomatoes so like 1 half stick.

broccoli soup

Posted by Tina at Nov 01, 2010 10:47 AM

DO NOT waste your money on all the ingredients that goes into the broccoli soup!! it turned out like whipped green puke!! the taste made me want to puke in my mouth!! i am a vegan so im used to blan tasting food but this was like nothing i have EVER had!! I wish Montel would refund my money that i spent going into the soup, since i had to dump it down the drain!! all organic veggies down the drain.. i added a ton of salt and spices and still taste like shit!! dont wast your time on making any of these soups or dips from his recipe book

broccoli soup

Posted by Teresa at Dec 02, 2011 10:04 AM

I am having the same problem! all soups taste so bad?? i thought i was doing something wrong!

Health Master Rip-Off

Posted by D. N. Jones at Nov 12, 2010 06:15 AM

Within three months, the machine was useless. The pitcher was leaking rusty liquid. I had to pay $24.95 for another pitcher even though I bought the extended warranty. I liked the machine for the three months I was able to use it, but more than $200 for a machine that lasted three months is definitely a rip off.

Healthmaster, complete junk.

Posted by JW Duncan at Nov 15, 2010 08:35 AM

I have two Healthmasters, one standard model and the other overpriced even more Higher HP model that claims to have more power. So with two different units, I couldn’t tell any difference between the so called “Extra Power” to the standard model.

Within a few months, the “Deluxe Model”, like many other complaints I’ve seen online, began leaking grease from the motor into the base, then started getting oil/grease into the contents in the pitcher, which also started leaking.

The lower cost unit, also proved to be a piece of….junk, also Made in Communist China, and routinely trips the circuit breaker on both the unit itself and the GFCI outlets in the kitchen where it is used. I haven’t tried grinding a concrete block like Montel Williams claims on TV, but I can say apples, carrots, and other hard veggies or fruits don’t do as well.

I bought these to lose weight and get greens, fruits, and other so called healthy foods into me that I wouldn’t normally eat. However not only did I gain weight, but some of my health issues got worse following their recipes.

I’ll take part of the blame for not sending them back immediately when I opened the “Repacked” box to the inner box and saw in big bold black letters: “MADE IN CHINA”.

So at $267 per unit times two, I’m out of over $500 worth in crap I can’t use, made in China for pennies on the dollar.

I wonder if we should start a class action suit against Montel Williams? After all, he is here in America where we can get to him in the courts. China, no chance.

I think today I'll start calling consumer reporters, Montel Williams show, the Better Business Bureau, and any news agency I can think of about the POS blender. I was among the first people, like many others, that thought this would be a great kitchen appliance when it first came out. Now I'm man enough to admit I was wrong.

HEALTH MASTER

Posted by PDL at Nov 24, 2010 05:46 AM

Bought one and was pleased with it for four months. THEN - rust started coming out from under the container where it connects to the motor. Tried to contact customer service and was shuffled around six times and then hung up on. Contacted Montel Williams on his facebook account to no avail. So - I am out all the money I paid for this product. BEWARE - all Mr. Montel Williams is doing is collecting his money; he has absolutely no idea that this (not made in America) product is poorly manufactured. I'm retired - on a fixed income - and don't know how to recoup the money I paid on this worthless product.

Credit Card

Posted by Cheryl Cumberbatch at Dec 03, 2010 09:41 PM

I dont know if this is the right forum for this, but I do not see anywhere else that I can raise my concern. I purchased the blender and I cannot remember make any request for any additional receips card. Yet when I went to be band I noticed a deduction from on my credit card for an additional set of card (which I have not received) and I would like this to stop.

I DO NOT NEED ANY ADDITIONAL CARDS. PLEASE STOP DEDUCTION PAYMENTS FROM MY CREDIT CARD. Thanks

HealthMaster Blender

Posted by Mike at Dec 14, 2010 11:19 AM

I have never had so many problems with a product in my life. In less than 90 days the unit began leaking, I was told "this is normal" then the motor fried. At the same time the hopper cracked. After replacing these (at my expense) the lid cracked. Now the hopper and base motor are frozen together it won't reset and is useless. Soon it will be a year since purchase and nobody at HealthMaster has been helpful at all.
Cheaply made junk!!!

Health Master

Posted by Jackie at Dec 14, 2010 11:19 AM

Does this item knead bread dough like some other brands do?

smell rubber burining

Posted by Laureen at Dec 17, 2010 02:14 PM

I bought my blender 2 years ago, but I just used this constantly now at least 5 days a week since October. Today, I realized that there is a rubber burning smell with my unit. Anyone knows what it is? Or do I get a warranty for this?

Love/Hate

Posted by Lauren at Jan 09, 2011 07:59 AM

Love the blender. Hate the service. The blender works just as well as the infomercials. However, my pitcher began leaking at the bottom near the blades less than a month after purchasing it and when I called they said it was going to cost me $25 to replace it! I did nothing to cause their product to malfunction yet I was being charged to fix their problem. Completely unacceptable. I will never purchase from this company again. It's a shame since the blender really is amazing.

Healthmaster

Posted by Mary Beth at Jan 17, 2011 07:20 AM

I was so excited to get the Healthmaster and have NEVER spent that much on anything for myself. Dissappointed because it does not make juice which was the main reason. I get the mush but will try adding mo0re water. My started with the leaking oil after the second week (maybe 10 uses). After I called several times and never got to a real person, my husband did and had to pay the $25. I was mad because I don't believe I should have paid the shipping. I returned the broken one and waited forever and never got the new one. After calling again and again, I got it a long time later. Wrong color when it did come. I called and they took credited $25 so I guess I didn't have to pay but got the black one. I would not do this again. I would buy something else a lot cheaper. I don't like the taste of the soup. I had to through it out. No one would eat it. I can't tell my husband I am not happy with it after spending all that money on it, which I should have paid bills with. I am hoping it won't break again. I won't pay another shipping fee, I will be contacting Montel personally.It makes me sick everytime that damn comercial comes on.

Poor

Posted by Anonymous User at Jan 17, 2011 07:20 AM

It worked well first 2 times I used it. The 3rd time I used it smelled hot(electrical). I turned it off and smoke came out of the base. I noticed particals of something plastic or dried glue particals on the counter and falling out of the base. It would not start again. It was given to me for Christmas and I have no way to prove purchase. Tho hundred dollars down the drain.

Poor

Posted by Jennifer at Apr 03, 2011 11:10 AM

I was going to buy one because it was on sale at Kohl's for $200 and I had a 30% off coupon...so that would have saved me a bit of money. However, I am so glad I read these reviews because I will not waste my money now. I will continue to research and try to find a better product.

However, I encourage each and every one of you with problems to try to get your complaints to Montell Williams himself. He has MS -and that is why is is promoting these healthy living products. I would hope that if he himself knew about this, he would be very embarrassed because (at least I believe) he is really trying to help people improve their diet with this blender. Here is the info for his organization. Perhaps if they get enough complaint letters, someone will notify him and he will get involved. I *want* to believe that he will take action if his reputation is on the line!

Montell Williams MS Foundation
Contact Us
1-888-324-2773

331 West 57th Street
PMB 420
New York, NY 10019

Thank you for your support and commitment toward
finding a cure for Multiple Sclerosis.

oil residue under pitcher

Posted by Judy Wilson at Jan 21, 2011 07:29 AM

I've used my health master twice and when I take the pitcher off there is a residue under it that looks like oil. Is this normal?

Montel's Health Master Review

Posted by Rick Thompson at Jan 26, 2011 06:10 PM

This is the biggest piece of crap I have ever purchased!! I returned it once because it stopped running after making 6 smoothies and when I got another one sent to me, grease came out of the motor every time I used it (about 20 times) before it froze up and stopped. I didn't even call them or send it back. I just threw it in the trash and went an bought a Vitamix (what I should have done the first time!) They probably sent me a "reconditioned" unit the second time. I will never, ever buy anything that Montel Williams advertises. It is a big piece of crap!!!!!

LOUND & OBNOXIOUS

Posted by FRESHMOMNYC at Feb 25, 2011 10:51 PM

This Montel Williams Health Master Blender makes the loudest and scariest noise you will ever hear. It may work quicker than a regular blender but it will make you and your family jump out of your seat. It also creates a funny burning smell which they say is normal but who wants to think there home appliance is on fire every time they use it. Aside from that. the customer service of this product is terrible. They say a 90 day Money back guarantee but they will definitely find ways to keep some of it. Don't forget to return their books on how to use the Blender. It will cost you a lot of money. NOT WORTH IT!

bearings, motor, customer service

Posted by Jim at Feb 25, 2011 10:51 PM

Do not waste your money on this piece of junk! Bearing at bottom of pitcher burn out QUICKLY, "free" replacement costs $26. Motor burned out, still has not been replaced. If you have purchased one of these units, and have no success with the customer service, as in my case, contact the State of Connecticut Attorney General's office. Enough complaints will bring results.
You are not alone!

Health Master

Posted by J Russell at Feb 25, 2011 10:51 PM

Great product for about a year. Bearing on pitcher blades blew out, "free" replacement cost $26. As soon as replacement pitcher arrived, motor malfunctioned, filling kitchen with clouds of smoke. After returning unit, I received no contact from company. Called them, they said that they received unit three weeks earlier. I asked what action was taken, they said none. They said they would contact shipping dept, send me a new one. Still waiting. If you want something that is going to last a year, at most. Spend your money. But don't expect ANYTHING after that. I wasted my money!

master blender

Posted by sharon at Feb 27, 2011 06:32 PM

Where is Thomas Fox and his review after he purchased and used it????

a poor product

Posted by Rebecca Martin at Feb 27, 2011 06:32 PM

I bought this worthless blender after seeing in on T.V. The unit broke only after a week. The top won't even fit on properly. I finally reclaimed my shelf space today by simply throwing it into the garbage! Face it...We were ripped off!!

a poor product

Posted by Wishes it would Work Right at Mar 17, 2011 06:29 AM

I was wondering if anyone had the problem of some sort of liquid/oil building up under the pitcher on the base? At first it was just a little and I thought just a 'new' product thing but now I get POOLS of it built up and it drips everywhere. I spend the most time cleaning up this oil substance than cleaning or using the machine! I really want it to work... it does good work, I just don't want oil all over my kitchen.

Liquid Oil Substance

Posted by Wilson at Mar 25, 2011 09:37 AM

This problem just started happening with my blender. Exactly what happening sort of liquid oil subsstance. Have you called customer service. I had my less than a year.

a poor product

Posted by Hans Marecek at Apr 03, 2011 11:10 AM

Exactly the same promblem. No Answer from the service department after we sent it back.

Healthmaster died after 3 month

Posted by Hans Marecek at Apr 03, 2011 11:10 AM

Our Healthmaster died after 3 month. WE CONTACTED THE COMPANY AND THEY TOLD US TO SENd IT BAck with ups number. We did so. Six month later we have no response or replaced healthmaster.

No good service.

health master blender

Posted by scopioroe at Apr 03, 2011 11:10 AM

this safety lock is a pain If you dont get it right it wont turn on
this very stressful. I will never buy another one.
its not worth the money.

After reading these comments - who would buy one?

Posted by Kris at Apr 08, 2011 06:22 PM

I was watching the show for a bit, just to see what the recipes were. And was curious about the reviews. I have had a Vitamix for several years - does all the same they claim the healthmaster does. And I have never heard a complaint from anyone I know who has one. I use mine every day - smoothies mainly. Easy to use, never a problem. Why do you think all the juicing bars use them? They often have a road show at Costco for a better price. But it's worth every penny, whatever the cost.

Poor product, poor customer service

Posted by Trang Do Lowrie at Apr 24, 2011 06:13 PM

My husband bought two Health Master Blenders and made one-time payment as we gave one to family as a gift. After 3 times of using, the food we made was leaking from the bottom of the blender. My husband had called customer service and they said they would send us the return label and exchange another one but it never happened. We have been waiting for that. If you read this comment, please call us (703) 887-0846 or (703) 887-6456. I will never recommend this terrible product to anyone.

Blender leaking fluid

Posted by Valrie Henry at May 06, 2011 06:03 AM

For a few weeks I observed that the blender was giving off some black stuff under the jug after it was used. This got worse and worse. I then came to the conclusion that it was leaking fluid. It even started to spew the leaked fluid out. I just discovered that the washer is all worn out and a touch it just integrated. Iget so accustomed to making my juices and soup, I just cannot do withou it. What can I do?

Health Master

Posted by John W. Rossville,GA. at May 21, 2011 05:59 AM

HM worked great for 4 months, used every morning. started to leak and progressivly got louder. started leaking grease from bottom of blender jar. then shards of material started flaking off from base along with bee-bee's from motor. motor locked up! now nothing in the mornings and i do miss that. would not buy HM again. i will switch brands when i have the dough.

Not a good blender and the worst customer service

Posted by Jay at May 28, 2011 02:43 AM

I am ashamed that Montel linked himself with this company, because I have a lot of respect for him. This blender is a piece of garbage and anyone who is remotely thinking of buying it, needs to rethink that idea. I was very excited when I got so after blending my first smoothie, I decided to make another one and it would not work. I contacted customer service (4/7) who told me to that they'd send me an RMA via email and it would take 3 to 5 days; this is how long it takes for snail mail to arrive! On 4/12, after having not receiving it, I called again and was told that the supervisor was working on them and I'd get it by 4/19 or 4/20. I have not received it and have not been able to reach customer service. I sent an email to the email on the website and was told to contact customer service. My account was billed for one payment and I do not plan on making any additional payment and want a refund of my full amount. That this company stays in business and Montel continues to endorse it is a shame on him. You'd think he would want to know about their customer service. Incidentally I tried the blender on another occasion and it worked but has not after that. Who wants a blender that works intermittently? On the Infomercial, they show the blender blending a piece of brick, but when you buy the unit, they tell you that it is not advised that you do that and they record the conversation. This is false advertising. I had a Vitamix blender that I was happy with and gave it to my daughter because I wanted to try the Health Master, what a mistake that was! I've since reordered a Viyamix and can't wait to receive it. I was not paid by Vitamix to make this post. The info posted here is legit.

Montel Williams Healthmaster Blender

Posted by Leah Gibson at Jun 22, 2011 08:26 AM

I am currently wainting on my 4th replacement of the Montel Williams Healthmaster since May 2011 and today is June 16, 2011. The service department is no help and the machine keeps leaking oil, braking down with no cause, I did buy a service agreement for 3 years so I will keep getting new machines until that runs out. If I can get the company to honor the agreement and send me my replacement machine. I feel cheated and lied to.

Don't work and i don't like it.

Posted by Carolyn at Jun 22, 2011 08:26 AM

How do you know what it does if it doesn't work? I recently bought a healthmaster, and found out it was a rip off. The day it arrived, I read the instructions watched the dvd until I understood how to operate it, when I tried to make a smoothie,it only started for about 2 seconds and since then it hasn't worked. I don't think you should not buy this product.

Healthmaster Elite is a worthless piece of crap

Posted by pic1asso at Jul 14, 2011 05:12 PM

I won't be able to return the new unwanted Healthmaster Elite; I will be out $200+. An expensive lesson to learn about buying stuff online, I'm afraid.

I am so disgusted with the poor quality of the Healthmaster Elite, I decided to go with the more expensive Vitamix and purchased it from Costco - a company that gave me a much better price plus they handle customers and any merchandise problems MUCH BETTER!! I will never deal with Healthmaster again.

Montel Williams' Health Master

Posted by Jean Jones at Jul 14, 2011 05:12 PM

My husband bought me one for my birthday about 10 months ago. It worked well, making mush, until recently the pitcher started to leak the contents all over the place. I don't know how we missed all the complaints about this product prior to purchasing it.

Montel Williams' Health Master

Posted by D4v1D at Sep 02, 2011 05:55 PM

Same here, second fruit juicing season with the Montel and a brown sludge come out of the bearings under the blades making the motor resting place a mess. not only I have to wash the container but motor as well, I can replace for $50 seems expensive every other year. I am calling thei warranty site tomorrow. if they are not doing anything I will post reviews on all the consumer review sites I can find. I will let you know

Montel Williams' Health Master

Posted by Karmella Ressler at Sep 10, 2011 09:08 PM

I have this problem too. To make it even better, my motor went out. I love this healthmaster. What I don't love about it is the fact that my motor base does not last. I am going to have to replace the motor base for the second time in less than 2 years. To make matters even worse, they are trying to charge me an extra $29.99 to get a new motor base (which is the cost I paid to replace the motor base the first time). They are unwilling to waive this cost, even though the motor base I currently have is less than a year old. My recommendation is to not buy this product because they do not actually care about customer service and are using the lifetime guarantee to get more money from you so you can continue to use their product.

Montel Williams' Health Master

Posted by Susan at Oct 10, 2011 10:12 AM

I have had the Health Master Unit for a about 4 months. Three weeks ago, the machine quit working. I first smelt the burning motor smell, then it stopped. Unfortunately, I had to purchase a new motor. We were excited to start using the Unit again, but now the blades quit working. So I had to order the top part.

After reading all the reviews, I think Montel Williams or someone needs to check into the common complaints. This will be my last purchase for this unit. I hope it works. If it doesn't, I'll purchase the Vitamix.

HEALTHMASTER

Posted by BARBARA at Oct 10, 2011 10:12 AM

HAD MY MACHINE OVER AS YEAR ONLY USED TWICE AS IT IS TO HARD TO LOCK AFTER FILLING. WOULD USE MORE IF IT WAS EASIER. JUST PUT A LITTLE OIL AROUND TOP THAT LOCKS AND WAS ALOT EASIER

Refund

Posted by Brigitte St Jean at Dec 02, 2011 10:04 AM

I ordered 2 blenders at $536.75. Tri-Star had written on one box $500.00 and the other $199. When it passed the customs I was charged for $170.00 for one and the other $36.00. I called and they would not changed any amount so I returned them both not even opened. They refunded me $427.22 a difference of $109.00. Not a good business to deal with. I wish I would have read these reviews because I would not have ordered it at all.

Health Master

Posted by Teresa Weber at Dec 02, 2011 10:04 AM

I bought a Health Master as we liked the idea of the hot soup in minutes... why is my soup full of air and bubbles, it tastes like we are eating froth! I have changed up the vegies, broth everything I can think of bu it always turns out the same? Help!

Health Master

Posted by Flo at Feb 04, 2012 09:05 AM

I purchased what I believed to be a brand new machine. Now I'm not so sure. My machine worked nothing like the one Montel used in the infomercial. If I added the fruit and vegetable as he did the machine did not grind or chop it up in minutes. Sometimes I had to remove items, constantly stir the items and push them to the bottom to connect with the blade. And VERY often the machine would just stall. This time it has stopped for good. I attempted to make some fruit smoothies and the machine started smoking and hasn't worked since. Does that sound like a brand new machine? I paid too much money for this machine to stop working a year later. Especially when not in use everyday. I think it SUCKS!!!!!!!!!

Just got it in

Posted by Mother of Four at Feb 04, 2012 09:05 AM

Just got mine 2 days ago.. LOVE IT .. no issues, easy to clean...and I bought it from the manufacturer. I did what they did on T.V. Tossed ENTIRE fruits and veggies in it and WHOOSH out came wonderful smoothies! takes a bit of practice to figure out what you like but all in all you catch on pretty fast. I have tried 3 or 4 others, and nothing matches this items versatility. Kids are happy to drink the juice and have no idea they are drinking spinach and carrots!!

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